Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Problem is, I can't even to get it to sync without the phone crashing halfway through.

I know that exchanging the phone won't magically solve all my problems, but will give me a fresh pallette to work with. Yes, I know I could just do a fresh restore from scratch.... again... but it will take me less than an hour to return the phone vs. 4+ hours trying to mess around with this nonsense.

Believe me, I'm an Apple guy, and I hate returning things (I'm also a stock-holder!) but... their problems shouldn't be mine. I've given up 3 days trying to fix this mess of a phone.

And as it turns out my solution was short lived. It was working fine today and then suddenly some of my apps stopped working. I didn't even sync or use the App store.
 
No issues with my wife's 2G or my 3G phone. Everything works fine.

Same here with my 2G... still have a little lag on the SMS and from time to time the smooth "genie" effect going back to the home screen hiccups but at least my apps and Phone book open right away...
 
Well unless that replacement has newer firmware than 2.0.1 (or maybe 2.0) you are potentially going to have the same issues with it.

not nessicarily though...it could be like the other 95 percent of the ipod touch users that didnt have this problem...you gotta realize that only a small percent of people actually had this problem...so potentially i wont have the same problem...there is a chance...but a slim chance
 
Edited: The problem I originally mentioned has fixed itself, without any reboots or syncing from me. Weird. But I'm glad it's working again! Go 7.7 downgrade!
 
I've been an evangelist for the downgrade to iTunes 7.7 ... until now. My rollback plan worked for five days. On the sixth day (today), several of my third-party apps won't open. The ones I use pretty regularly seem to work fine, but the ones I almost never open won't stay open. My music is still there.

So it's not exactly the same problem, but it's similar. And since it's not affecting the important apps, I guess I can live with it and hope 2.1 will bring a fix. But damn, I shouldn't have to "live with" things not working properly on my Jesus Phone.

try takin it to att and gettin a new one
 
3 Days Later ....

I just wanted to report to the group that I followed MacDuke's solution step by step.

I'm three days in and my iPhone is working really really well. As a matter of fact I'm gonna say it's like working with my original iPhone all over again. Very smooth and my contacts come up really quickly now that I am not syncing with mobile me anymore. Hmmm.

So, I say try it .... although a bit time consuming it seems I spent my time well. I do a physical sync now instead of using mobile me (until there is an update) and I don't download any apps onto the iPhone over the air ... I do everything through iTunes instead which is really not a big deal.

I'll keep you posted. If this doesn't hold I'm gonna just go get another iPhone.

Way to go MacDuke! Your hard work is appreciated.
 
try takin it to att and gettin a new one

I'm pretty sure the problem is with the software, not the hardware. We didn't have problems until the 2.01/7.7.1 updates. Besides, I bought it at Apple, and that's too far a drive for a problem that isn't seriously affecting the phone's performance.
 
I'm pretty sure the problem is with the software, not the hardware. We didn't have problems until the 2.01/7.7.1 updates. Besides, I bought it at Apple, and that's too far a drive for a problem that isn't seriously affecting the phone's performance.

i talked to my brother which works at att and he says that an att store can take an iphone and replace it if they see that there are obvious problems even if it wasnt bought at the that particular att store or if it was bought at an apple store...another thing is...although it may be software problems...you cant fix it...so take it to someone who can...you paid a good amount of money for a good device...you should be able to use that device as it is advertised...not as well as it will run cause they product is broken...that is...if its still under warranty...like ive also said in my other posts...apple cant even fix the problem...what makes you think you can...most of the people that work for apple are idiots...but im sure theyd rather send back the same device but with good working software then a brand new ipod/iphone...so...if your still too ignorant and lazy to go get it fixed then live with your broken iphone
 
Just an update, three days ago I posted this fix:

https://forums.macrumors.com/showthread.php?p=6027309#post6027309

And as of today (3 days later) its still working correctly (knock on wood) and I am using Itunes 7.7.1 still under Windows. I wonder if it is different for Mac users??????

I did the same thing tonight with the addition of uninstalling iTunes 7.7.1 and installing 7.7.0.

As of right now all my apps work and the iPod sees my music and videos. Everything seems to be working fine.

We shall see how long it lasts. Hopefully long enough for Apple to have a permanent fix for this issue.
 
Brand new to the forum, but I've been through much of the same over the last week & figured I'd pitch-in, as Apple certainly doesn't want to acknowledge the problem as being much of anything.

I did clean reinstalls on my first 3g 4 times on my laptop then another 4 times on my imac. The last few were without adding any extra apps.

Aside from the "usual" apps not starting, I would eventually experience the black boot screen that would 'stick' and not ever leave. After several calls to Apple, and even an email to Jobs himself "he did reply believe it or not, and said they were hot on a fix although it was effecting less then 2% of the phones", I finally just traded the first phone in on a new one. The Apple store was nice enough to give me a new "black box" as opposed to a refurb after reading Steve's email...

At any rate, I have now first backed-up the phone immediately to itunes, then only added a few select apps. So far no probs... The new phones coming out already have the update. I would have liked to try backing up to the older iTunes, but I have not taken the time to find the download.

It will be interesting to see how long this fix lasts. I have read so much speculation that it's hard to piece together if there is a single "rogue" app out there or if its something to do with the updates. My guess would be the ladder, since this has seemed to come-on so abruptly, and is so wide spread.

Wish we could hear more from people's set-ups who are running an extensive amount of apps, yet have not had any trouble... Its hard just reviewing the crashes but not looking at the set-ups that are somehow not affected.

melsailsnorth
 
...so...if your still too ignorant and lazy to go get it fixed then live with your broken iphone

I appreciate all efforts to help get my phone up and running. I do not appreciate being called ignorant and lazy, thank you.

Strangely, all my apps are working again this morning, with no effort on my part. Maybe my iPhone was just having a bad day.
 
so...if your still too ignorant and lazy to go get it fixed then live with your broken iphone

Arrogant and lazy? Or smart enough to figure out that this is a software problem and not a hardware problem? Smart enough to know that if we swap out our phones with another phone the exact same thing will potentially happen that is being caused by either the 2.0.1 firmware or iTunes 7.7.1. Besides, how many lazy people do you know that would wipe and restore their phone multiple times and try a number of other things that has taken hours to get their phone working? Lazy to me is someone who gives up and swaps their phone for a new one thinking that is going to fix it. The only thing you can hope for is that by the time you get a new phone that Apple releases either new firmware or a new version of iTunes that fixes the issue. But of course at that point the fix will be available to everyone as well who didn't waste their time by sending in their perfectly good phone (and chance that they would get a bad phone with hardware issues or defects).

I followed the suggestion I posted above and now my phone is working fine.
 
It will be interesting to see how long this fix lasts. I have read so much speculation that it's hard to piece together if there is a single "rogue" app out there or if its something to do with the updates. My guess would be the ladder, since this has seemed to come-on so abruptly, and is so wide spread.

melsailsnorth

A rogue app is a possibility. That would explain why my phone would be working one second and then suddenly apps would stop working (and not having synced the phone with iTunes on a PC/Mac or used the app store on the phone).

If my phone starts to have issues I may just remove all apps and install just a few of my favorites (instead of the 70 plus I have now) to see what happens.
 
Arrogant and lazy? Or smart enough to figure out that this is a software problem and not a hardware problem? Smart enough to know that if we swap out our phones with another phone the exact same thing will potentially happen that is being caused by either the 2.0.1 firmware or iTunes 7.7.1. Besides, how many lazy people do you know that would wipe and restore their phone multiple times and try a number of other things that has taken hours to get their phone working? Lazy to me is someone who gives up and swaps their phone for a new one thinking that is going to fix it. The only thing you can hope for is that by the time you get a new phone that Apple releases either new firmware or a new version of iTunes that fixes the issue. But of course at that point the fix will be available to everyone as well who didn't waste their time by sending in their perfectly good phone (and chance that they would get a bad phone with hardware issues or defects).

I followed the suggestion I posted above and now my phone is working fine.

honestly...lazy is someone who would rather sit in a office chair for hours apon hours tryin to fix something that there is no permanent fix to...then to get in there car...drive to the closest att location and get it fixed and stop complaining about their broken iphone...i didnt give up...its a thing of...yall didnt have a working solution...so i had to have my ipod back workin as someone who uses the mail application on a day to day basis...a ipod that was saying connect to itunes for a majority of the day wasnt helping...although i am without an ipod for a week...i had tried doing it yalls way for several days before i even called apple
 
RedJay - MANY are having this problem. I'm having it on my 3g AND 2g iPhone which I've had since initial launch that worked flawlessly.

I'm going to sync my 2g in another computer to see what happens.
 
RedJay - MANY are having this problem. I'm having it on my 3g AND 2g iPhone which I've had since initial launch that worked flawlessly.

I'm going to sync my 2g in another computer to see what happens.

that had nothin to do with me...so whyd you say my name...i know many are having this problem...i never doubted that...im saying...just go get it fixed since you dont know how to fix it...thats being ignorant...thanks for proving my point for me
 
I think meagain is objecting to your implication that everyone who is having trouble with what is clearly a software issue is lazy because they haven't demanded that Apple/AT&T give them a new phone. That's just ridiculous and insulting.
 
I think meagain is objecting to your implication that everyone who is having trouble with what is clearly a software issue is lazy because they haven't demanded that Apple/AT&T give them a new phone. That's just ridiculous and insulting.

I know its a software issue...ive never said that i think its a hardware issue...but what im saying is that none of yall have found a permenent fix...so your lazy and ignorant for trying to fix somethin yourselves when you cant...im sure you would have found a way by now...or apple would have fixed the problem by now...so my thing is...if you cant fix it...which you obviously cant...get it fixed the right way
 
iPhone 3G newbie

As of right now iTunes is down...when it comes to downloading apps. Some of my apps on my iPhone 3G took a dump, so when i wanted to redownload thru my Mac, the red exclamation mark saying iTunes is temporarily down came up.......TELL me i'm not the only one experiencing this!!:confused:
 
I know its a software issue...ive never said that i think its a hardware issue...but what im saying is that none of yall have found a permenent fix...so your lazy and ignorant for trying to fix somethin yourselves when you cant...im sure you would have found a way by now...or apple would have fixed the problem by now...so my thing is...if you cant fix it...which you obviously cant...get it fixed the right way

And your proposed solution is that we get new phones that are likely to suffer the same software problems? That's just silly, and it's no solution at all. Do yourself a favor and stop calling people names.
 
I know its a software issue...ive never said that i think its a hardware issue...but what im saying is that none of yall have found a permenent fix...so your lazy and ignorant for trying to fix somethin yourselves when you cant...im sure you would have found a way by now...or apple would have fixed the problem by now...so my thing is...if you cant fix it...which you obviously cant...get it fixed the right way

And I'm supposed to take my 2g and return it 13-14 months after I bought it?
Please.
 
And I'm supposed to take my 2g and return it 13-14 months after I bought it?
Please.

maybe you should try reading all of my posts...once again...your an idiot...i said from the very beginning...only if its still under warranty
 
"maybe you should try reading all of my posts...once again...your an idiot...i said from the very beginning...only if its still under warranty." -- by Redjay417




I'd just like to say that (although I have just started to post myself), I've been reading this thread from it's inception.

You guys (and girls) have gone "above and beyond", and have been a tremendous help (so much more then Apple support)!!!

It's rare that I read a thread that does not get "prayed upon" by someone who's infectious tongue (in this case "fingers") threatens to shadow the progress, camaraderie and hard work that has ultimately lead to much less "down time" for our phones.

I use my iPhone in my medical/ lifeflight practice, and (although I have backups) it could be said that the integrity of these calls can have "life and death" consequences.

I sincerely appreciate all the hard work, and respectfully ask that our progress not be dissuaded by such ignorant comments.

Melsailsnorth (FlightRN and Director of RVsions Medical Services)
 
Incidentally, that "2%" that has been mentioned, might be coming from
the email that I received in response to my email to Steve Jobs.

I have no idea if it's an accurate estimate, and I don't even know if the emails
that "go-to" and "come-from" sjobs@apple.com are actually being read and written by him.

I just needed to "vent" my frustrations, and I'd rather take it to the top,
then carry it around with me...

For all I know, he may have a whole team answering his emails... but at any rate, he signed it "Steve", it came from the aforementioned website,
and he "literally" said that I was "nuts" for thinking this was a "widespread"
problem, and that It was only effecting 2% of his phones.

My response was that 2% of more then a million phones is a lot of missed calls. how many of those have been emergencies or really critical. in my humble estimation, 2% failure rate is unacceptable. This software (if it turns out to be software related) should have been properly tested BEFORE BEING RELEASED.... You don't use the public, who are out there living their lives, making a living, and relying on this equiptment, to "Beta test" this stuff without their consent.

I just don't think they are really looking at the reality of how integrated and essential our cellphones have become. Just because I happen to be scraping people off the freeway and forwarding their info on to the medical team thats awaiting their arrival, does not mean there are not a HOST of other "just as important" things that people are doing with these phones and relying on them to work. When my phone has bricked over the last week, I could not even make emergency calls with it. In all the years, I've just never been up against a phone that just "bricked" to this extent.

I felt like asking Jobs if he'd ever consider handing a gun, loaded with 2% of it's bullets, to his kids since this is such an "acceptable" failure rate for his customers.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.