2012/Early 2013 15" rMBP Replacement MEGA THREAD

Discussion in 'MacBook Pro' started by bkends35, Jul 26, 2017.

  1. bkends35, Jul 26, 2017
    Last edited: Jul 27, 2017

    bkends35 macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #1
    All, I figured it'd be nice to have a consolidated thread with info for those waiting on a replacement for their 2012/early 2013 15" rMBP. Myself and many others are waiting on replacements that we were told we'd get. We're hoping they don't back out! I wouldn't get your hopes up though.

    Here's mine. Please copy and paste with your info.

    Date of appointment: Wednesday July 19th
    Took credit card info: Sunday July 23rd
    Credit Card Charged (replacement shipped): Tuesday, July 25th
    Replacement picked up (or rejected): Thursday, July 27th
    Apple online repair status: No info available (still says this even after pickup)
    Location: Bayshore, WI
    Original model: 2012 2.6/16gb/512gb/650M
    New model: 2016 TBrMBP 2.7/16gb/512gb/Radeon 455 2gb picked up Thursday 7/27!!!
     

    Attached Files:

  2. LtRoyalShrimp, Jul 26, 2017
    Last edited: Jul 26, 2017

    LtRoyalShrimp macrumors member

    LtRoyalShrimp

    Joined:
    May 21, 2014
    Location:
    SF, CA
    #2
    Date of appointment: Saturday, July 22nd
    Took credit card info: Saturday, Jul 22nd
    Credit Card Charged (replacement shipped): July 24th
    Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
    Replacement Model: TBD
    Apple online repair status: No info available


    My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

    I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

    I assume ill get a call today.

    EDIT:

    Wed, July 26th: Just got the call from the store. My replacement came in. I asked for the model which they couldn't tell me but the lady on the phone said it is a 2.7Ghz, 512GB model. Ill update my post when I go to the store later to pick it up.


    Proof:
    [​IMG]
     
  3. bkends35 thread starter macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #3
    Thanks for posting!

    I asked for some sort of paper work and they never gave it to me. They said I'll get a reciept when I pick it up, kinda annoying.
     
  4. Crisis macrumors member

    Joined:
    Jul 19, 2012
    #4
    I went yesterday. The genius clearly told me it was the last day of this program. They also said they will replace mine with the exact same mid 2012 model, which I suspect will change because it's not being refurbished anymore. Waiting for the call...
     
  5. systemr macrumors newbie

    systemr

    Joined:
    Jul 22, 2017
    #5
    GREAT SUCCESS! Just picked up my CRU

    Date of appointment: Thurs July 20th
    Took credit card info: Fri July 21st
    Credit Card Charged (replacement shipped): Monday, July 24th
    Replacement picked up (or rejected): Just picked up!
    Replacement Model: 2012 2.7/16/512 -> 2016 TB 2.7/16/512
    Apple online repair status: No info available
     
  6. bkends35 thread starter macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #6
    Nice!! Thanks for sharing!
     
  7. bkends35 thread starter macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #7
    Question for you guys, are those dates for your CC the dates the charge showed up on your account or the date the charge was approved by the card company? For example mine was charged yesterday but was pending until today so my account technically says today even though I know it was charged and shipped yesterday.
     
  8. cammo427, Jul 26, 2017
    Last edited: Jul 27, 2017

    cammo427 macrumors newbie

    Joined:
    Aug 30, 2007
    #8
    Update: CC just charged.

    Date of appointment: Tuesday July 25th
    Took credit card info: Tuesday July 25th
    Credit Card Charged (replacement shipped): Thursday July 27th
    Replacement picked up (or rejected): TBD
    Replacement Model: TBD
    Apple online repair status: No info available
    Original model: 2013 2.7/16gb/512gb
    New model: TBD

    Currently not getting any work done because the idea of a new computer/the threat of it being taken from me is all I can think about.
     
  9. pgharavi macrumors regular

    pgharavi

    Joined:
    Nov 25, 2004
    #9
    Date of appointment: July 24th
    Took credit card info: July 25th
    Credit Card Charged (replacement shipped [question: where did the shipping data come from?] ): July 26th

    Replacement Model: I was just told over the phone by the local store that they don't know what model/year, but when pressed I was then told the following info: "15' Space Gray 2.6Ghz, 16GB, 256 HDD" - does anyone know what year/model these kinds of specs point to? It sounded like she was reading off a screen.

    Apple online repair status: No info available

    Thanks!
     
  10. barrett14, Jul 26, 2017
    Last edited: Jul 26, 2017

    barrett14 macrumors regular

    Joined:
    Jun 24, 2010
    #10
    Date of appointment: Monday July 24th
    Current rMBP Model: 2012 2.3GHz/16GB/256GB
    Replacement Picked Up: Same Day
    Raplacement Model: 2017 2.9GHz/16GB/512 (Paid $400+$200 battery repair fee to upgrade the CPU and SSD)


    They charged me the battery replacement fee and let me walk out with a new 2017 model that they had in stock. I was even able to upgrade it and paid the difference between the base and upgraded model.

    They gave me the option to order one that was more exactly what I wanted, but I opted for the sure thing and left with it. I am curious to know what would have happened if I had ordered one.
     
  11. theCraigLaw, Jul 26, 2017
    Last edited: Jul 26, 2017

    theCraigLaw macrumors member

    Joined:
    Oct 1, 2013
    #11
    Date of appointment: Tuesday July 18th
    Took credit card info: Yes
    Credit Card Charged (replacement shipped): No
    Replacement picked up (or rejected): TBD
    Current Model: 2013 2.4Ghz / 8GB RAM / 256 SSD / 1GB Discrete GFX
    Replacement Model: 2017 TB
    Apple online repair status: No info available


    My timeline was that it took 3 days for the store to get back to me. I was initially offered a 2015 model which they ordered (credit card details took), then a couple of days later (Tuesday) the store came back to me and said there's no stock and that they're getting me a 2017 one. That's all I've heard and haven't had any credit card charge so far.

    To say I'm nervous is understating it!
     
  12. kevinsw0rld, Jul 26, 2017
    Last edited: Jul 26, 2017

    kevinsw0rld macrumors newbie

    Joined:
    Jun 13, 2012
    #12
    Can we also add what model users have to the template?
    Current rMBP Model: 2012 2.3GHz/16GB/256GB
    Date of appointment: Tuesday July 26th 12:30PM
    Took credit card info: Tuesday July 26th 4:00PM
    Credit Card Charged (replacement shipped): TBD
    Replacement picked up (or rejected): TBD
    Replacement Model: TBD
    Apple online repair status: No info available
     
  13. Xtrreme macrumors newbie

    Joined:
    Aug 17, 2012
    #13
    Date of appointment: July 26th
    Took credit card info: no
    Credit Card Charged (replacement shipped): No
    Apple online repair status: No info available

    Do you guys got the Genius Bar work authorisation right after your visit? The staff ask me to wait for the battery parts, which will be around 3-4 weeks. I told him to go ahead, but I receive no service report after a day. Even the online repair status show no info available.
     

    Attached Files:

  14. frankdogg macrumors 6502

    frankdogg

    Joined:
    Mar 24, 2011
    Location:
    Mid-Wilshire LA
    #14
    Looks like this one prob https://www.apple.com/shop/product/...-Intel-Core-i7-with-Retina-display-Space-Gray
     
  15. Lordridley macrumors regular

    Joined:
    Sep 14, 2014
    Location:
    NYC
    #15
    Hey guys, I had an appointment yesterday, and today My CC got charged. That means my replacement got shipped?
    --- Post Merged, Jul 26, 2017 ---
    Yeap I got the e-mail as I was at the store
     
  16. bkends35 thread starter macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #16
    Apple has always waited to charge your CC until the product ships.
    --- Post Merged, Jul 26, 2017 ---
    See above.
     
  17. Lordridley macrumors regular

    Joined:
    Sep 14, 2014
    Location:
    NYC
    #17
    Thanks for the info!
     
  18. Xtrreme macrumors newbie

    Joined:
    Aug 17, 2012
    #18
    So far any lucky guys got replacement with appointment on/after 26 July?
     
  19. pgharavi macrumors regular

    pgharavi

    Joined:
    Nov 25, 2004
    #19
    Interesting, thanks. I wonder why neither the 800 operator nor the local store stated as such or offered any kind of shipping info (if that’s SOP in these instances).

    In fact the local store did say something akin to “it looks like it hasn’t shipped yet...” after she told me those baseline specs during the call today, around 3pm Pacific.
     
  20. LtRoyalShrimp macrumors member

    LtRoyalShrimp

    Joined:
    May 21, 2014
    Location:
    SF, CA
    #20
    Got the new MacBook. Reposting so information is overview-able.

    Date of appointment: Saturday, July 22nd
    Took credit card info: Saturday, Jul 22nd
    Credit Card Charged (replacement shipped): July 24th
    Replacement picked up (or rejected): Wednesday, Jul 26th: Picked up
    Replacement Model: MacBook Pro 15 inch 2016
    Apple online repair status: No info available

    Ok, in 4 days, for $200 , this what I came from and what I got:
    2012 - 2.3 Ghz/8GB/256GB SSD/NVIDIA GT 650M to
    2016 - 2.7Ghz/16GB Ram/512GB SSD/RADEON Pro 455/TouchBar

    Wow. I've always sworn by Apple for its stance on security, the ecosystem, etc but this definitely sealed the deal. Apple for life.
     
  21. Lordridley macrumors regular

    Joined:
    Sep 14, 2014
    Location:
    NYC
    #21
    Hey dude, if you were given the tracking number, could you please the information appears on the carrier page? I wonder where they come from. Thanks!
     
  22. Xtrreme macrumors newbie

    Joined:
    Aug 17, 2012
    #22
    Just call the store, and they told me they shall offer me $199 and replacing the battery + top case. Though still need to wait 3-4 weeks...
     
  23. frankdogg, Jul 26, 2017
    Last edited: Jul 28, 2017

    frankdogg macrumors 6502

    frankdogg

    Joined:
    Mar 24, 2011
    Location:
    Mid-Wilshire LA
    #23
    *updated*

    Date of appointment: Tues, July 25
    Took credit card info: Wednesday, July 26
    Credit Card Charged (replacement shipped): Friday July 28 (8am PST)
    rMBP Model: 2.3 / 8gb / 256gb
    Replacement picked up (or rejected): TBD
    Replacement Model: TBD
    Apple online repair status: No info available
    Store: The Grove (LA)
     
  24. LtRoyalShrimp macrumors member

    LtRoyalShrimp

    Joined:
    May 21, 2014
    Location:
    SF, CA
    #24
    It says the shipment originated in Ontario, CA.
     
  25. happypappy macrumors regular

    Joined:
    Oct 23, 2008
    Location:
    NJ
    #25
    Date of appointment: Tuesday July 25th
    Took credit card info: Wed July 26th
    Credit Card Charged: TBD
    Replacement picked up (or rejected): TBD
    Current Model: 2012 2.3GHZ/256GB SSD/8GB RAM, Dedicated Graphics card NVIDIA 650
    Replacement Model: TBD
    Apple online repair status: No info available
     

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