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2012/Early 2013 15" rMBP Replacement MEGA THREAD

bkends35

macrumors 6502a
Original poster
Feb 24, 2013
938
397
USA
All, I figured it'd be nice to have a consolidated thread with info for those waiting on a replacement for their 2012/early 2013 15" rMBP. Myself and many others are waiting on replacements that we were told we'd get. We're hoping they don't back out! I wouldn't get your hopes up though.

Here's mine. Please copy and paste with your info.

Date of appointment: Wednesday July 19th
Took credit card info: Sunday July 23rd
Credit Card Charged (replacement shipped): Tuesday, July 25th
Replacement picked up (or rejected): Thursday, July 27th
Apple online repair status: No info available (still says this even after pickup)
Location: Bayshore, WI
Original model: 2012 2.6/16gb/512gb/650M
New model: 2016 TBrMBP 2.7/16gb/512gb/Radeon 455 2gb picked up Thursday 7/27!!!
 

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LtRoyalShrimp

macrumors member
May 21, 2014
43
24
SF, CA
Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
Replacement Model: TBD
Apple online repair status: No info available


My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

I assume ill get a call today.

EDIT:

Wed, July 26th: Just got the call from the store. My replacement came in. I asked for the model which they couldn't tell me but the lady on the phone said it is a 2.7Ghz, 512GB model. Ill update my post when I go to the store later to pick it up.


Proof:
 
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bkends35

macrumors 6502a
Original poster
Feb 24, 2013
938
397
USA
Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
Replacement Model: TBD
Apple online repair status: No info available


My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

I assume ill get a call today.

Proof:

Thanks for posting!

I asked for some sort of paper work and they never gave it to me. They said I'll get a reciept when I pick it up, kinda annoying.
 
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Crisis

macrumors member
Jul 19, 2012
48
41
I went yesterday. The genius clearly told me it was the last day of this program. They also said they will replace mine with the exact same mid 2012 model, which I suspect will change because it's not being refurbished anymore. Waiting for the call...
 
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systemr

macrumors newbie
Jul 22, 2017
5
5
GREAT SUCCESS! Just picked up my CRU

Date of appointment: Thurs July 20th
Took credit card info: Fri July 21st
Credit Card Charged (replacement shipped): Monday, July 24th
Replacement picked up (or rejected): Just picked up!
Replacement Model: 2012 2.7/16/512 -> 2016 TB 2.7/16/512
Apple online repair status: No info available
 
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bkends35

macrumors 6502a
Original poster
Feb 24, 2013
938
397
USA
GREAT SUCCESS! Just picked up my CRU

Date of appointment: Thurs July 20th
Took credit card info: Fri July 21st
Credit Card Charged (replacement shipped): Monday, July 24th
Replacement picked up (or rejected): Just picked up!
Replacement Model: 2012 2.7/16/512 -> 2016 TB 2.7/16/512
Apple online repair status: No info available
Nice!! Thanks for sharing!
 
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bkends35

macrumors 6502a
Original poster
Feb 24, 2013
938
397
USA
Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
Replacement Model: TBD
Apple online repair status: No info available


My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

I assume ill get a call today.

EDIT:

Wed, July 26th: Just got the call from the store. My replacement came in. I asked for the model which they couldn't tell me but the lady on the phone said it is a 2.7Ghz, 512GB model. Ill update my post when I go to the store later to pick it up.


Proof:

GREAT SUCCESS! Just picked up my CRU

Date of appointment: Thurs July 20th
Took credit card info: Fri July 21st
Credit Card Charged (replacement shipped): Monday, July 24th
Replacement picked up (or rejected): Just picked up!
Replacement Model: 2012 2.7/16/512 -> 2016 TB 2.7/16/512
Apple online repair status: No info available

Question for you guys, are those dates for your CC the dates the charge showed up on your account or the date the charge was approved by the card company? For example mine was charged yesterday but was pending until today so my account technically says today even though I know it was charged and shipped yesterday.
 
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cammo427

macrumors newbie
Aug 30, 2007
29
3
Update: CC just charged.

Date of appointment: Tuesday July 25th
Took credit card info: Tuesday July 25th
Credit Card Charged (replacement shipped): Thursday July 27th
Replacement picked up (or rejected): TBD
Replacement Model: TBD
Apple online repair status: No info available
Original model: 2013 2.7/16gb/512gb
New model: TBD

Currently not getting any work done because the idea of a new computer/the threat of it being taken from me is all I can think about.
 
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pgharavi

macrumors 6502
Nov 25, 2004
267
195
Date of appointment: July 24th
Took credit card info: July 25th
Credit Card Charged (replacement shipped [question: where did the shipping data come from?] ): July 26th

Replacement Model: I was just told over the phone by the local store that they don't know what model/year, but when pressed I was then told the following info: "15' Space Gray 2.6Ghz, 16GB, 256 HDD" - does anyone know what year/model these kinds of specs point to? It sounded like she was reading off a screen.

Apple online repair status: No info available

Thanks!
 
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barrett14

macrumors regular
Jun 24, 2010
182
44
Date of appointment: Monday July 24th
Current rMBP Model: 2012 2.3GHz/16GB/256GB
Replacement Picked Up: Same Day
Raplacement Model: 2017 2.9GHz/16GB/512 (Paid $400+$200 battery repair fee to upgrade the CPU and SSD)


They charged me the battery replacement fee and let me walk out with a new 2017 model that they had in stock. I was even able to upgrade it and paid the difference between the base and upgraded model.

They gave me the option to order one that was more exactly what I wanted, but I opted for the sure thing and left with it. I am curious to know what would have happened if I had ordered one.
 
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theCraigLaw

macrumors member
Oct 1, 2013
45
58
Date of appointment: Tuesday July 18th
Took credit card info: Yes
Credit Card Charged (replacement shipped): No
Replacement picked up (or rejected): TBD
Current Model: 2013 2.4Ghz / 8GB RAM / 256 SSD / 1GB Discrete GFX
Replacement Model: 2017 TB
Apple online repair status: No info available


My timeline was that it took 3 days for the store to get back to me. I was initially offered a 2015 model which they ordered (credit card details took), then a couple of days later (Tuesday) the store came back to me and said there's no stock and that they're getting me a 2017 one. That's all I've heard and haven't had any credit card charge so far.

To say I'm nervous is understating it!
 
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kevinsw0rld

macrumors newbie
Jun 13, 2012
10
5
Can we also add what model users have to the template?
Current rMBP Model: 2012 2.3GHz/16GB/256GB
Date of appointment: Tuesday July 26th 12:30PM
Took credit card info: Tuesday July 26th 4:00PM
Credit Card Charged (replacement shipped): TBD
Replacement picked up (or rejected): TBD
Replacement Model: TBD
Apple online repair status: No info available
 
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Xtrreme

macrumors newbie
Aug 17, 2012
18
0
Date of appointment: July 26th
Took credit card info: no
Credit Card Charged (replacement shipped): No
Apple online repair status: No info available

Do you guys got the Genius Bar work authorisation right after your visit? The staff ask me to wait for the battery parts, which will be around 3-4 weeks. I told him to go ahead, but I receive no service report after a day. Even the online repair status show no info available.
 

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frankdogg

macrumors 6502
Mar 24, 2011
324
162
Mid-Wilshire LA
Date of appointment: July 24th
Took credit card info: July 25th
Credit Card Charged (replacement shipped [question: where did the shipping data come from?] ): July 26th

Replacement Model: I was just told over the phone by the local store that they don't know what model/year, but when pressed I was then told the following info: "15' Space Gray 2.6Ghz, 16GB, 256 HDD" - does anyone know what year/model these kinds of specs point to? It sounded like she was reading off a screen.

Apple online repair status: No info available

Thanks!
Looks like this one prob https://www.apple.com/shop/product/...-Intel-Core-i7-with-Retina-display-Space-Gray
 
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Lordridley

macrumors regular
Sep 14, 2014
242
106
NYC
Hey guys, I had an appointment yesterday, and today My CC got charged. That means my replacement got shipped?
[doublepost=1501114607][/doublepost]
Date of appointment: July 26th
Took credit card info: no
Credit Card Charged (replacement shipped): No
Apple online repair status: No info available

Do you guys got the Genius Bar work authorisation right after your visit? The staff ask me to wait for the battery parts, which will be around 3-4 weeks. I told him to go ahead, but I receive no service report after a day. Even the online repair status show no info available.
Yeap I got the e-mail as I was at the store
 
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bkends35

macrumors 6502a
Original poster
Feb 24, 2013
938
397
USA
Date of appointment: July 24th
Took credit card info: July 25th
Credit Card Charged (replacement shipped [question: where did the shipping data come from?] ): July 26th

Replacement Model: I was just told over the phone by the local store that they don't know what model/year, but when pressed I was then told the following info: "15' Space Gray 2.6Ghz, 16GB, 256 HDD" - does anyone know what year/model these kinds of specs point to? It sounded like she was reading off a screen.

Apple online repair status: No info available

Thanks!
Apple has always waited to charge your CC until the product ships.
[doublepost=1501115773][/doublepost]
Hey guys, I had an appointment yesterday, and today My CC got charged. That means my replacement got shipped?
[doublepost=1501114607][/doublepost]
Yeap I got the e-mail as I was at the store
See above.
 
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pgharavi

macrumors 6502
Nov 25, 2004
267
195
Apple has always waited to charge your CC until the product ships.
[doublepost=1501115773][/doublepost]
See above.

Interesting, thanks. I wonder why neither the 800 operator nor the local store stated as such or offered any kind of shipping info (if that’s SOP in these instances).

In fact the local store did say something akin to “it looks like it hasn’t shipped yet...” after she told me those baseline specs during the call today, around 3pm Pacific.
 
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LtRoyalShrimp

macrumors member
May 21, 2014
43
24
SF, CA
Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
Replacement Model: TBD
Apple online repair status: No info available


My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

I assume ill get a call today.

EDIT:

Wed, July 26th: Just got the call from the store. My replacement came in. I asked for the model which they couldn't tell me but the lady on the phone said it is a 2.7Ghz, 512GB model. Ill update my post when I go to the store later to pick it up.


Proof:

Got the new MacBook. Reposting so information is overview-able.

Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Picked up
Replacement Model: MacBook Pro 15 inch 2016
Apple online repair status: No info available

Ok, in 4 days, for $200 , this what I came from and what I got:
2012 - 2.3 Ghz/8GB/256GB SSD/NVIDIA GT 650M to
2016 - 2.7Ghz/16GB Ram/512GB SSD/RADEON Pro 455/TouchBar

Wow. I've always sworn by Apple for its stance on security, the ecosystem, etc but this definitely sealed the deal. Apple for life.
 
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Lordridley

macrumors regular
Sep 14, 2014
242
106
NYC
Date of appointment: Saturday, July 22nd
Took credit card info: Saturday, Jul 22nd
Credit Card Charged (replacement shipped): July 24th
Replacement picked up (or rejected): Wednesday, Jul 26th: Delivered to store, verified via Fedex tracking number
Replacement Model: TBD
Apple online repair status: No info available


My Macbook was having battery issues but passed the in-store test that the genius guy conducted at around 80-81% capacity. He went in the back, checked parts and told me they were out of stock till September. I told him I need the Macbook working before then as I will be traveling all of August(Which isnt a lie) and in the notes of the case he approved a replacement. This was all on Saturday July 22nd.

I called the support number and asked about the status as I have not received my call confirming a replacement. The agent on the phone told me the shipment was on Fedex and gave me a tracking number. They didn't tell me however what model Macbook Pro is replacing my 2.3Ghz i7/8GB Ram/256GB SSD/ Nvidia GT640m 2012 Retina Macbook Pro.

I assume ill get a call today.

EDIT:

Wed, July 26th: Just got the call from the store. My replacement came in. I asked for the model which they couldn't tell me but the lady on the phone said it is a 2.7Ghz, 512GB model. Ill update my post when I go to the store later to pick it up.


Proof:
Hey dude, if you were given the tracking number, could you please the information appears on the carrier page? I wonder where they come from. Thanks!
 
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Xtrreme

macrumors newbie
Aug 17, 2012
18
0
Just call the store, and they told me they shall offer me $199 and replacing the battery + top case. Though still need to wait 3-4 weeks...
 
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frankdogg

macrumors 6502
Mar 24, 2011
324
162
Mid-Wilshire LA
*updated*

Date of appointment: Tues, July 25
Took credit card info: Wednesday, July 26
Credit Card Charged (replacement shipped): Friday July 28 (8am PST)
rMBP Model: 2.3 / 8gb / 256gb
Replacement picked up (or rejected): TBD
Replacement Model: TBD
Apple online repair status: No info available
Store: The Grove (LA)
 
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happypappy

macrumors regular
Oct 23, 2008
146
60
NJ
Date of appointment: Tuesday July 25th
Took credit card info: Wed July 26th
Credit Card Charged: TBD
Replacement picked up (or rejected): TBD
Current Model: 2012 2.3GHZ/256GB SSD/8GB RAM, Dedicated Graphics card NVIDIA 650
Replacement Model: TBD
Apple online repair status: No info available
 
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