Interesting. Online, UPS says I can't change the delivery to pickup at the CC. I'll try again later.
Now, I'm getting this. "UPS My Choice® features are not available for this package."
Try going to 'UPS Deliver Manager' view and clicking the link to put it in the LIST view. Then see if there's a link there under Change column that says 'Request'.
I had that problem when I requested a change and then wanted to change it back. I was finally able to make a change after it got to KY, but only thru that link. So you might retry after each leg. The UPS call center person was not allowed or able to make the change for me.
I clicked that link and it appears to let me make a change. I am still deciding where I want to pick it up, so didn't try all the way thru. Since I have 2, I don't want to settle for leaving at the door.
I will likely change mine to the Customer Service Center (also the distribution center for Cincinnati) where it will be ready when they open at 8:30. HOWEVER, keep in mind that some Customer Centers do not have the same early availability and may have different hours. Also, the UPS Retail stores are NOT The same thing, even though you can choose them. But you can call the stores to find out when they get their daily shipments and decide if that will work for you.
Access Points are also an option. For something of this value, I'm not considering the options there.
Finally, the phones went thru US Customs in KY, so that could be the case here. If there's a delay, UPS won't be able to get them out on the 14th. That happened to me once with a phone.
I have 2 SG 15" BTO: 2.9/16GB/460/1TB & 2.7/16GB/460/1TB.
They were PFS Wednesday early (I think) and now on way to Anchorage. Ordered at 2:35 and 2:40 pm EST day of event.