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Who would prefer upgrade options when a launch product has been changed within half a year?

  • Me

    Votes: 50 46.7%
  • Not me

    Votes: 57 53.3%

  • Total voters
    107

WilesyStylesy

macrumors newbie
Original poster
Mar 5, 2012
6
2
256GB iPad Pro, 4 months after launch is a kick in the teeth

Can someone please tell me how customers are not outraged by this? Not all Apple customers can me Mr Richy McRichpants... Surely, they should offer an upgrade option from those who bought 128GB version... 4 months later for the same price double the memory! Not a year later, or half a year later, but 4 months later.

And Apple mocking people who have PCs older than 5 years... well number 1, the desktop / laptop market hasn't accelerated at the same rate as mobile, and perhaps some people can't afford it!
 
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Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
Quotey mc quotey quote! Here we go

256GB iPad Pro, 4 months after launch is a kick in the teeth
Can someone please tell me how customers are not outraged by this?

Have you SEEN the other threads posted about this acting just as hurt as you? Some customers ARE outraged over this! Some people just handle it differently. Some people see the news and go "aww mannn. Oh well" and move on. Others make multi paragraph posts on here about how Apple has personally offended them. Not enough to boycott them mind you. Just enough to be upset about it and rant a little bit. Which I don't get...if someone kicked you in the teeth, why would you still do business with them? I don't know. I say vote with your wallet and stop buying Apple products.

I love this part though...
Surely, they should offer an upgrade option from those who bought 128GB version..

Like...the company that didn't offer an adapter when they took away all the normal USB ports on the new MacBook would help you with this. Like the company that didn't offer an adapter when they switched to lightening from 30 pin would care. Like the company that released the iPad 4 just months after the iPad 3! That company! But yeah...and of coarse they owe you something.

And Apple mocking people who have PCs older than 5 years..

That comment just stunk of desperation to convince people to use iPad as a laptop replacement. My opinion of Apple is evolving right now...I like what they're doing to protect privacy, but things like this. Pointless events. I don't know. And did you say that Apple offered double the storage for the same price? I thought they just added another tier of storage at a higher price? The store is down so I can't check right now

@MartyCan
 

harrypham

macrumors regular
Nov 9, 2014
132
34
SA, Texas
256GB iPad Pro, 4 months after launch is a kick in the teeth

Can someone please tell me how customers are not outraged by this? Not all Apple customers can me Mr Richy McRichpants... Surely, they should offer an upgrade option from those who bought 128GB version... 4 months later for the same price double the memory! Not a year later, or half a year later, but 4 months later.

And Apple mocking people who have PCs older than 5 years... well number 1, the desktop / laptop market hasn't accelerated at the same rate as mobile, and perhaps some people can't afford it!
The same price? Lol

$150 more
 

masotime

macrumors 68030
Jun 24, 2012
2,848
2,780
San Jose, CA
Hmmm... This topic has been kind of done to death.

I felt the same way initially, but at this point it's a mild annoyance.

My advice, don't worry so much about it. The 128GB still works, it's not as convenient as the 256GB would have been, but it's not the end of the world. If you still feel bad about it, wait until the 256GB has a $150 off or more sale, buy it, then sell your 128GB. That way your "upgrade losses" are minimized.
 
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Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
The 128GB still works, it's not as convenient as the 256GB would have been, but it's not the end of the world. .
Haha ya know I just love that these days 128 gig is like barely having any space for anything. I remember my first MacBook Air just a few years ago and how it only had 64 gigs and a bunch of that was taken up by the OS. Now we have iPads with 128 gig and we're complaining about not having 256...few years from now we'll be like "I only have 1TB on my iPad when I could've had more. Where am I supposed to put my 4K VR porn?"
 

MartyCan

macrumors 68000
Oct 31, 2012
1,540
366
Near Toronto, ON
I'm not about to sound off because my IPP 12.9 has 51.5 mb free and I'm still carting a bunch of movies on it from some long flights recently.

But yeah, IF a 256 MB version were available 4 months ago I would have given it serious consideration based on how long I would plan to keep a device that cost this much. Yes it would have cost more and that would be OK.
 
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Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
I'm not about to sound off because my IPP 12.9 has 51.5 mb free and I'm still carting a bunch of movies on it from some long flights recently.

But yeah, IF a 256 MB version were available 4 months ago I would have given it serious consideration based on how long I would plan to keep a device that cost this much. Yes it would have cost more and that would be OK.
Dude...I think you're problem is you only got enough space to hold a couple cd's. Should've gotten the option on GB. Much better value
 

WilesyStylesy

macrumors newbie
Original poster
Mar 5, 2012
6
2
The same price? Lol

$150 more
In China it is the same price
[doublepost=1458794187][/doublepost]
Quotey mc quotey quote! Here we go



Have you SEEN the other threads posted about this acting just as hurt as you? Some customers ARE outraged over this! Some people just handle it differently. Some people see the news and go "aww mannn. Oh well" and move on. Others make multi paragraph posts on here about how Apple has personally offended them. Not enough to boycott them mind you. Just enough to be upset about it and rant a little bit. Which I don't get...if someone kicked you in the teeth, why would you still do business with them? I don't know. I say vote with your wallet and stop buying Apple products.

I love this part though...


Like...the company that didn't offer an adapter when they took away all the normal USB ports on the new MacBook would help you with this. Like the company that didn't offer an adapter when they switched to lightening from 30 pin would care. Like the company that released the iPad 4 just months after the iPad 3! That company! But yeah...and of coarse they owe you something.



That comment just stunk of desperation to convince people to use iPad as a laptop replacement. My opinion of Apple is evolving right now...I like what they're doing to protect privacy, but things like this. Pointless events. I don't know. And did you say that Apple offered double the storage for the same price? I thought they just added another tier of storage at a higher price? The store is down so I can't check right now

@MartyCan

Yes I have seen the posts.

I agree that Apple screwed their customers with the iPad 3rd gen. I just wish customers voices could be heard. In other countries, the price is more or less for the iPad Pro, so when I compare the price from November I paid, and the store for the new 256 GB version. The price is the same

7,888RMB WiFi 128GB 4 months ago = 7,888RMB WiFi 256GB now
in US dollars that's a 1211.36 USD price tag in China.


It just reminded me of when I was in the UK, and I was an early adopter of Microsoft Xbox... within a few months, they had a price drop, but MS rewarded the early adopters with 3 free games, and an extra official remote. That is decent customer service.


PS off-topic, but no matter what I do... USB change, erase the OS, my iPhone 6+ and MacBook FALL 2015 always says USB disconnected when I do a sync or backup. It's annoying me. Takes 4 minutes to backup, whereas I tested my friend's iPhone 6s... 40 seconds backup... so does my phone have the problem you guess?
 

Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
In China it is the same price
[doublepost=1458794187][/doublepost]






PS off-topic, but no matter what I do... USB change, erase the OS, my iPhone 6+ and MacBook FALL 2015 always says USB disconnected when I do a sync or backup. It's annoying me. Takes 4 minutes to backup, whereas I tested my friend's iPhone 6s... 40 seconds backup... so does my phone have the problem you guess?

So if I understand correctly, you're trying to backup your phone to your MacBook but it says the USB was disconnected? Have you checked to make sure iTunes is up to date? Have you tried another usb cable?

It's little issues like this that made me stick with iCloud backups. Hate trying to plug my iPhone in and getting a new issue every time lol
 

The Doctor11

macrumors 603
Dec 15, 2013
5,992
1,456
New York
256GB iPad Pro, 4 months after launch is a kick in the teeth

Can someone please tell me how customers are not outraged by this? Not all Apple customers can me Mr Richy McRichpants... Surely, they should offer an upgrade option from those who bought 128GB version... 4 months later for the same price double the memory! Not a year later, or half a year later, but 4 months later.

And Apple mocking people who have PCs older than 5 years... well number 1, the desktop / laptop market hasn't accelerated at the same rate as mobile, and perhaps some people can't afford it!
Welcome to technology, it moves quickly. Just because you bought an iPad and now there is a new iPad doesn't mean you should be given some kind of discount on the new one. You're not entitled to anything other than the iPad you bought and you knew that when you bought it. Also you in no way shape or form need to have the best iPad at all times.
 

Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
Welcome to technology, it moves quickly. Just because you bought an iPad and now there is a new iPad doesn't mean you should be given some kind of discount on the new one. You're not entitled to anything other than the iPad you bought and you knew that when you bought it. Also you in no way shape or form need to have the best iPad at all times.
Can we just copy and paste this response every time someone makes a new thread about this topic? This is worded so perfectly it almost made me shed a tear
 

WilesyStylesy

macrumors newbie
Original poster
Mar 5, 2012
6
2
So if I understand correctly, you're trying to backup your phone to your MacBook but it says the USB was disconnected? Have you checked to make sure iTunes is up to date? Have you tried another usb cable?

It's little issues like this that made me stick with iCloud backups. Hate trying to plug my iPhone in and getting a new issue every time lol


Technology is just annoying, its the opposite of magic when it doesn't do what it says it can do

new USB, works with friend's iPhone 6S with no disconnect issue.
Latest iTunes, a recent update and I've had a clean install from the apple store the other week on the macbook and iphone
 

Ghost31

macrumors 68040
Jun 9, 2015
3,427
5,315
Technology is just annoying, its the opposite of magic when it doesn't do what it says it can do

new USB, works with friend's iPhone 6S with no disconnect issue.
Latest iTunes, a recent update and I've had a clean install from the apple store the other week on the macbook and iphone
I think this is a hardware issue since you've got all your bases covered (you actually tried to fix it yourself! When do consumers ever do that? Kudos to you!) and your devices aren't communicating the USB protocol correctly. You're probably gonna have to take it into Apple and have them look at it. Hopefully it's covered under warranty. Flirting with the Apple employee helps sometimes.
 

msp3

Suspended
May 9, 2015
489
608
As long as the prices hasn't changed, perfectly fine by me. The 256GB is more expensive as it should be from the other models. Apple should have brought out a Rose Gold 12.9" at the same time...
 

WilesyStylesy

macrumors newbie
Original poster
Mar 5, 2012
6
2
As long as the prices hasn't changed, perfectly fine by me. The 256GB is more expensive as it should be from the other models. Apple should have brought out a Rose Gold 12.9" at the same time...

The prices have changed outside the US. 128 GB is now cheaper, and 256 BG is now the price that 128 GB was before!

The people who said no in this vote, are people who didn't buy the iPad Pro at launch, hence they don't feel screwed.

Again, I shall say Microsoft have better track records with customer service. In the UK, when there was a price drop within 6 months of the xbox's launch, they gave early adopters 3x free games, and a free controller.

Apple should have a complaints department
 

zhenya

macrumors 604
Jan 6, 2005
6,930
3,677
The prices have changed outside the US. 128 GB is now cheaper, and 256 BG is now the price that 128 GB was before!

The people who said no in this vote, are people who didn't buy the iPad Pro at launch, hence they don't feel screwed.

Again, I shall say Microsoft have better track records with customer service. In the UK, when there was a price drop within 6 months of the xbox's launch, they gave early adopters 3x free games, and a free controller.

Apple should have a complaints department

Have you owned or tried to get serviced, a Microsoft computer? Try owning several Surface Pro's and see how great Microsoft's customer service is. It's laughably bad. Actually, no, it makes you want to cry.

Do you think you could be a little more dramatic with your title? You decided on the day you bought your iPP that the money you exchanged for it was worthwhile for the utility it returned. The fact that the equation has changed now, 4 months later - a relative eternity in the gadget age - matters naught. Perhaps you should reimburse Apple for the use you have gotten out of it during that time...
 

macduke

macrumors G5
Jun 27, 2007
13,387
20,320
256GB iPad Pro, 4 months after launch is a kick in the teeth

Can someone please tell me how customers are not outraged by this? Not all Apple customers can me Mr Richy McRichpants... Surely, they should offer an upgrade option from those who bought 128GB version... 4 months later for the same price double the memory! Not a year later, or half a year later, but 4 months later.

And Apple mocking people who have PCs older than 5 years... well number 1, the desktop / laptop market hasn't accelerated at the same rate as mobile, and perhaps some people can't afford it!

Perhaps because there wasn't a small enough 256GB NAND chip available until now? Check out this story from MacRumors last week: https://www.macrumors.com/2016/03/16/sandisk-256gb-nand-flash-iphone-7-plus/

I'm not completely sure what size NAND chips the iPad uses, but this could explain it. Was the first thing I thought when they announced it as it had just been on MacRumors the week before. How has nobody else made this connection? Perhaps it's not Apple actually doing something to you, but just making new technology available when it becomes available? If that's the case then should they be applauded, or chastised for not waiting until the next model? People seem to get angry either way. As for me, I prefer to have things ASAP lol.
 

MrAverigeUser

macrumors 6502a
May 20, 2015
881
390
europe
being an early adopter NEVER PAYS - IT COSTS… a lot.

this has been verified again, that´s all.

And YES: I hate apple´s new customer "policy" - since now 5 years it is nothing but the arrogance of an enterprise they themselves warned about in their 1984´s celeber advertisement...
 
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masotime

macrumors 68030
Jun 24, 2012
2,848
2,780
San Jose, CA
Perhaps because there wasn't a small enough 256GB NAND chip available until now? Check out this story from MacRumors last week: https://www.macrumors.com/2016/03/16/sandisk-256gb-nand-flash-iphone-7-plus/

I'm not completely sure what size NAND chips the iPad uses, but this could explain it. Was the first thing I thought when they announced it as it had just been on MacRumors the week before. How has nobody else made this connection? Perhaps it's not Apple actually doing something to you, but just making new technology available when it becomes available? If that's the case then should they be applauded, or chastised for not waiting until the next model? People seem to get angry either way. As for me, I prefer to have things ASAP lol.

Thank you for the article link. It looks to me that Sandisk simply shrunk it, rather than being unable to produce it in the first place. Also, it refers to its use in a smartphone. There's a lot more space in an iPad Pro (probably in the range of 10 times)?

Regardless, it's not the release of the 256GB 4 months later that is annoying per se, just that there was utterly no indication that they would launch it within 6 months. I would definitely have held back had I known this. Still, this is not without precedent - the iPad 4 128GB option was also launched 4 months after the iPad 4 64GB option. The timing is too much of a coincidence to attribute to this kind of specific "memory chip" event.
 
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