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27" Core i7 iMacs Arriving DOA or With Cracked Screens?
- Thread starter thejadedmonkey
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2nd revision
Hello
When will there be a second revision of the 27 inch iMac's? And will that solve all discussed issues (cracked glass, flickering, flash problems...). It looks like it's worth waiting for? It will be my first Mac, and I want this 'new way of life' to start flawlessly...
Hello
When will there be a second revision of the 27 inch iMac's? And will that solve all discussed issues (cracked glass, flickering, flash problems...). It looks like it's worth waiting for? It will be my first Mac, and I want this 'new way of life' to start flawlessly...
The problem is, no one really knows how widespread the problems with the 27" iMacs are...
I am going to order one, but I think not until I read some acknowledgment directly from Apple, and what it has done to resolve the issues.
I am going to order one, but I think not until I read some acknowledgment directly from Apple, and what it has done to resolve the issues.
Agreed, I think the shipping is screwing up the machines. It's enough that it's shipping all the way from China, but then to Alaska and other states before it ends up at the right destination. I don't like this and Apple needs to bring back production to the states. The customer's shouldn't end up with junk right after they get all excited about buying something new. Of course there will always be problems regardless of which company the product comes from and where it's manufactured but it should be a lot less than what is happening with Apple's stuff.
Here's to hoping that Apple supports it's own country by allowing manufacturing to be in the states again.
i work in currys here in the U.K kinda like bestbuy for you american lot
anyways in the warehouse i get to see some firsthand beauties of mass transportation and delivery.. we have to accept all manner of stuff, and i regularly have to tape up boxes that have arrived ripped up, there was one a coupla days ago, the bottom of the box was basically gone, i taped it back up shoved it upstairs its fine.. but its not so much to assume that apple as amazing as they are, and i love apple n macs etc etc are gonna have problems with delivery as well.
Further to that, mass production is gonna begin to have an effect on things. Like cracked screens, you never know the warehouse that puts these machines together might have been especially designed for these particular machines, or they are still working out the kinks in the manufacturing process. Why didnt they do this before they started throwing them into our arms then i hear you say? maybe cos they are anxioius to get the product to waiting customers.
At the end of the day Apple are going to make mistakes just like every other company out there. Maybe there is something bigger going on, like the manufacturing process being moved to china, or maybe its not.. we dont know, i doubt we ever will do.. but you can bet your money that apple know, and are on the case trying to resolve the situation.. At the end of the day they dont want to recall/return stock.. thats wasting time, for them and the customers, and furthermore money. Which im sure everyone wants to hold onto quite dearly atm..
PTP Out
PTP
anyways in the warehouse i get to see some firsthand beauties of mass transportation and delivery.. we have to accept all manner of stuff, and i regularly have to tape up boxes that have arrived ripped up, there was one a coupla days ago, the bottom of the box was basically gone, i taped it back up shoved it upstairs its fine.. but its not so much to assume that apple as amazing as they are, and i love apple n macs etc etc are gonna have problems with delivery as well.
Further to that, mass production is gonna begin to have an effect on things. Like cracked screens, you never know the warehouse that puts these machines together might have been especially designed for these particular machines, or they are still working out the kinks in the manufacturing process. Why didnt they do this before they started throwing them into our arms then i hear you say? maybe cos they are anxioius to get the product to waiting customers.
At the end of the day Apple are going to make mistakes just like every other company out there. Maybe there is something bigger going on, like the manufacturing process being moved to china, or maybe its not.. we dont know, i doubt we ever will do.. but you can bet your money that apple know, and are on the case trying to resolve the situation.. At the end of the day they dont want to recall/return stock.. thats wasting time, for them and the customers, and furthermore money. Which im sure everyone wants to hold onto quite dearly atm..
PTP Out
PTP
Am I the only one who doesn't have the following problems with my new Core i5:
I guess I was lucky to have a perfect machine
- Cracked/smash screen
- Flickering display
- Slow boot ups
- Noise from the system
- Any other problem not listed above
I guess I was lucky to have a perfect machine
I thought mine was DOA...
I tried everything but it just wouldn't power up. I called Applecare and he told me to try holding the power button down for 5-10 seconds and it worked! It wasn't the length of time though, it was the way I pressed the button that did it. Seemingly just pressing it until it clicks isn't enough, I sorta have to push the button a certain way for it to register, but now that I know that it's 100%. Just something to try if you're having similar issues.
I tried everything but it just wouldn't power up. I called Applecare and he told me to try holding the power button down for 5-10 seconds and it worked! It wasn't the length of time though, it was the way I pressed the button that did it. Seemingly just pressing it until it clicks isn't enough, I sorta have to push the button a certain way for it to register, but now that I know that it's 100%. Just something to try if you're having similar issues.
Don't get me wrong, the user experience with OS X is fine. I'm specifically referring to the hardware. Sometimes, you don't have to reinvent certain things that already work fine. For example, instead of giving us a two button mouse they give us the mighty mouse. Why? Personally, I wouldn't care if the iMac was unibody or made from many different parts as I'm only looking at it from the front. Give us adequate ports (audio line out please- not amplified headphone) and more build options. People like me who are not swayed by the aesthetic aspect of Apple products are enslaved by the OS. The all in one concept is flawed if the main objective is minimum thickness. Make the computer as robust as necessary to justify the design. Conversely, in a tower design, aesthetics really aren't as big an issue as most towers will be near the floor out of sight. I like both the tower and all in one designs and both have their strengths and weaknesses. My only point is that Apple seems to try to take certain designs too far at the expense of practicality. End rant
If Rev B doesn't have Blu-ray or a lower price point for the i5/i7, I'm sure I'll get a nice deal on a Rev A in a few months. Hopefully by then, any issues will be resolved.
Perhaps this would be true if the planes carrying the Apple computers were ONLY carrying Apple computers and nothing else and were only partially full. These things are shipped along with other products from other companies and it all gets thrown together. Not so inefficient as you might think. If you are really concerned with saving the Earth, don't buy a new computer at all until you REALLY need one. Oh, and don't waste electricity by surfing around MacRumors!
yes but plane calculate the load weight and then calculated how much fuel it must carry, so a plane with imac have to put in more fuel, which is heavier and burn more fuels. therefore imacs burn more fossil fuel and harm the planet more.
I agree,
Really? Are you that ignorant?
Actually, the 24' iMac, and originally the 20' aluminum iMacs used IPS. In fact, earlier iMacs used IPS too. It's just now that Apple is starting to say something about it.
Users are posting pics in the official Apple support threads:
Ouch!
look like a case of designer of apple going for looks, but did not improve the packaging to support their new design, it is a single panel of glass.
in the past, the panel of glass was supported by frame of aluminium, but now it is just a panel of glass on aluminium, therefore weaker, thus need better packaging.
apple really need to improve the packaging.
i will not be surprise if packaging be change later.
that why i never buy first. let the bugs sort itself out, and when it is widely available, go to shop, inspect it and take it home in own car.
best way to buy imac.
This is incorrect. TN has property taxes and one of the highest sales taxes in the U.S. TN does not have a state income tax, except for capital gains. That said, TN might be a good place to assemble Apple computers....there was a Dell installation for a good while before Dell off shored their efforts.
This problem with Apple QC may have a connection with Apple's attempts to balance slick designs with competing in a commodities target market like PCs. The i7 based iMac is a combination of fancy and expensive packaging and decent performance that you cannot find in the PClone AIO market segment. The power to price ratio for the new iMacs is pretty compelling compared to previous generations. But having it manufactured in China may be a mistake in the long run, if for no other reason than that surmounting the shipping problems and manufacturing problems may be a losing proposition. There are a lot of QC issues with China produced goods, but at this point there is little in the way of choice in the marketplace. If you want a new computer, it is manufactured in China. But one reason for this is that the consumer in the modern U.S. has spoken with his borrowed credit and what he has asked for is low price over product quality. Many people would love to pay a little more for something that would normally last longer and be upgradable, but the option does not exist.
I am in the market for an i7 based iMac, but at this point, I will wait for the bugs to be worked out. I fully expect for a computer to be usable for at least four years....realizing that a four-year old machine will not support the latest apps, but I don't find that an unreasonable expectation. My G5 iMac still works fine, except for the failing capacitors problems. Were I to buy an i7 iMac and have it fail in two years, it would be my last Apple purchase. OK, back to your regularly scheduled discussion. As always, YMMV and OALA-EHOATAS.
Yeah, I was talking about the hardware.
I agree - Apple's design adventures with mice have been both baffling and infuriating.
Unibody construction goes far beyond the cosmetic benefits - though mainly for the laptops (that you're carrying around) of course.
Agree 100%. Can't they fit more USB ports on the back of that monster 27" iMac???
Absolutely.
I think I'll be waiting for Rev B as well. The new iMacs are fantastic, but it's obvious Apple held some stuff back to make Rev B more enticing (again, an infuriating common practice of Apple).
You speak for only for Americans, but what about the other countries that buy macs? E.g. Australia. If you move production to the US, then Australians would get DOA products because of shipping issues.
What I think Apple should do is have production plants all over the world, but at a smaller scale, rather than having one massive production plant in China. This way it would be much easier for them. Shipments would arrive quicker, and shipments would be cheaper too.
Powerbooks
Hey, I remember hearing about those Powerbooks. Lucky not of my Powerbooks had that problem though.
Hugh
Hey, I remember hearing about those Powerbooks. Lucky not of my Powerbooks had that problem though.
Hugh
Appreciate the 2007 iMac I have.
I don't like the idea of edge to edge glass. Looking at my '07 iMac in front of me, I see very small nick on the left edge. If that was glass, it could mean an eventual crack all the way across. As it is, it reminds me the aluminum edge is a protective feature.
Aluminum iMac, 4GB RAM, 1.75 TB Total storage, 3rd generation iPod Touch.
I don't like the idea of edge to edge glass. Looking at my '07 iMac in front of me, I see very small nick on the left edge. If that was glass, it could mean an eventual crack all the way across. As it is, it reminds me the aluminum edge is a protective feature.
Aluminum iMac, 4GB RAM, 1.75 TB Total storage, 3rd generation iPod Touch.
Done ranting?
Ok...let's go back to Credit Card 101 and some extended warranty stuff.
1)Amex is a non-interest credit card. Yup...no interest. You HAVE TO PAY the balance IN FULL every month...or you lose your "points" and possibly lose your membership. Technically Amex is a "charge card" which is different than a credit card. Yes, Amex has created a few new credit cards in the past few years, but the traditional Amex that has been around for half a century is far more popular than their newer credit cards.
2)Amex offers the extended warranty on ANY (and EVERY) ITEM you buy (not services like car work) FREE OF CHARGE. This is one of the great perks of having an Amex. So they will help you out if you buy a tv or a watch or a doorknob. Yup.
3)The extended warranty that Amex offers is very simple...you contact them about what is broken, they quickly determine *IF* they want you to get a written estimate (which they will pay for also)...and then Amex decides if they want to pay for the REPAIR or pay for a REPLACEMENT. It's that easy. Most of the time when they choose to pay for a replacement, they simply credit the account back whatever you paid. So if I bought a $1000 tv and it broke and Amex decided it's not worth the money to REPAIR it, I will get a $1000 credit on my account. Pretty sweet. There is no magic formula for how they decide about repair vs. replace....Amex has it's own insurance carrier to pay for this program.
4)I have received numerous REPLACEMENT items from Amex...2 computers and a digital camera. Each computer was a few months past it's original 1-year warranty. Your mileage may vary. And if you write letters to your credit card company like you post here, I guarantee you'll get the shaft.
5)I agree that most computers only last a few years. That's not the point. The point is that I have an extra 1-full-year warranty. Period. In one of my examples of a computer breaking, it was a $600 machine...the repair (since it was out of warranty by a few months) was going to be just over $350 because, like every manufacturer in the world, Dell was going to charge me an arm and a leg to fix it. I wrote my letter to Amex, included all documentation, and nicely asked if I could just get the $600 instead...so that I didn't have to wait weeks for repair. Amex agreed and I had the $600 credit on my account within a few days of the approval.
So...hopefully this quick reply will inform you since you are clueless about Amex (interest rates), its Extended Warranty program, and the general reason of why to use the Amex Extended Warranty program. If you want to rant about PURCHASING and extended warranty FOR AN ADDITIONAL FEE from a RETAILER...go ahead and rant...I will probably agree with your rants.
I will never switch from Amex...the EW program itself has been fantastic not to mention the points program can really add up to some nice freebies.
-Eric
Really? Are you that ignorant?
Was it really painful when the cult removed your sense of humor?
"We can't make a $2,000 computer that isn't a piece of junk." Sleve Jabs
Yes, yes and yes!!! I've literally saved thousands of dollars from Amex's extended warranty program over the past few years with a few products that either failed completely or needed repair 3-9 months after their original 1-year warranty expired. Amex also has a great protection plan regarding your purchases being stolen within 30 days (might be longer or shorter but still sweet).
Then how does amex make a profit or get income for that matter, without interest?
Absolutely true! If you think about it it really is the consumer's fault. We all want cheaper and cheaper products, but the same quality as before and the product needs to do more. Now that is fairly impossible.
High quality hardware also means that people do not change it that often, thus leading to less profit and turnaround for the companies such as Apple. But then again, the future is in OS, software and applications.
On another note, I hope that an "iTablet" will be successful, because I want the future to be paperless and that way save a lot of trees. High quality hardware means less waste and less carbon use.
