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27" Delivery time thread.

I was hoping for a day early on UPS, but it's not looking likely.

They've been saying Wednesday all along, so presumably I'll get it tomorrow.

Now if only someone could cryogenically freeze me until then...
 
Ryan.Tanner said:
I had that issue as well. Try chatting with someone through the sales support chat.

Go to Apple's online store, place anything in the shopping cart, go to checkout and there's a chat button in the upper right. The chat only had around a 5 minute queue.
Click to expand...

Thanks for the tip, but the chat button won't pop up. I added an iMac to my cart and waited for it to pop up, but to no avail. Apple must be trying to avoid me. ;)

EDIT: It works in Safari, but not Chrome. The stupid chat support rep says she can't assist me with online orders cause she doesn't have access to them. :mad:
 
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coolosxapps said:
Thanks for the tip, but the chat button won't pop up. I added an iMac to my cart and waited for it to pop up, but to no avail. Apple must be trying to avoid me. ;)
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Not visible in the cart screen like this (big light blue button):
Untitled-4_zpse9790337.jpg
 
Ouch. They are about done delivering the November orders.
:eek:

I ordered mine last week (12/13). I guess I shouldn't expect anything till around Jan 1 or 2.
 
coolosxapps said:
Biggest lie ever.

Image
Click to expand...

You've got that right! Luckily the guy I spoke with yesterday didn't even attempt to make that claim. He basically said he didn't know why they would ship later orders first - he was under the impression that they were supposed to be shipped in the order received. But he did acknowledge that it is not happening the way they were told it would be happening.
 
dryice589 said:
UPS handles customs at their KY location. I know it seems strange, but it goes through Alaska without going through customs.

Mine sat in KY for two and a half days.
Click to expand...

Update on IMac 27" purchased on 11/30/2012 12:00 noon Eastern. Schedule for delivery 12/19/2012. It cleared customs at Louisville and will be in the afternoon flight to Miami. Yay, it's on the way from Louisville
Louisville, KY, United States 12/18/2012 5:15 P.M. Departure ScanLouisville, KY, United States 12/18/2012 9:32 A.M. Import Scan
12/18/2012 12:26 A.M. Arrival Scan
Anchorage, AK, United States 12/17/2012 2:06 P.M. Departure Scan
12/17/2012 10:02 A.M. Arrival Scan
Narita, Japan 12/17/2012 9:41 P.M. Departure Scan
Narita, Japan 12/16/2012 9:28 P.M. Arrival Scan
Shanghai, China 12/16/2012 5:39 P.M. Departure Scan
Shanghai, China 12/14/2012 9:10 P.M. Export Scan
12/14/2012 6:00 P.M. Arrival Scan
12/14/2012 2:29 P.M. Departure Scan
12/14/2012 12:57 P.M. Origin Scan
China 12/14/2012 11:24 P.M. Order Processed: Ready for UPS
 
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I recon they are batching the builds in more than one way

eg do we have enough orders to fill a pallet to a given destination

if thats the case then we will go ahead with that batch

there are far to many cases of I ordered on 30/11 and still waiting yet others who ordered 3 days later are typing on theirs

the bit that has me well confused is the store page it still says dispatched January its been that way now for over ten days , with the delay that is present at this time they should be stating february by now if they intend to honour their claim

in all it makes no sense to me at all , there is no logic in the apparent randomness, the only people that it makes sense to are those who are lucky to have had their iMac delivered

the other fly in the ointment is that it has been noted that some have been built in the USA but nobody seems to have one

in all it would seen that the land masses around the big ball are not being treated equally
 
Why orders get out of order

bayleaves said:
You've got that right! Luckily the guy I spoke with yesterday didn't even attempt to make that claim. He basically said he didn't know why they would ship later orders first - he was under the impression that they were supposed to be shipped in the order received. But he did acknowledge that it is not happening the way they were told it would be happening.
Click to expand...

Ok let me clear this up for you guys. You order online and it goes to 5 Commodore 64s in a large room in China. Someone prints out each order and stacks them up according to the day they came in. So the later orders are on top. Some of the printers are dot matrix, some inkjet, but none are laser. Every 16 hours the stacker guy is relieved by someone to take a 5 minute lunch break. When the relief worker comes in the door there is often a breeze that blows the paper stacks on the floor. The relief worker quickly grabs them and throws them in a new pile. Sometimes some of them slide under the large metal worktable and aren't noticed in the single candle light until the next day when the sun shows through the single 12"X12" window.

So the orders are fulfilled starting at the top of each days stack with the "under the table" orders filled whenever someone notices them. Just be glad if they don't use your order to light the tiny stove for warmth during the severe winters!

The End. Merry Christmas
 
RichiMac said:
Ok let me clear this up for you guys. You order online and it goes to 5 Commodore 64s in a large room in China. Someone prints out each order and stacks them up according to the day they came in. So the later orders are on top. Some of the printers are dot matrix, some inkjet, but none are laser. Every 16 hours the stacker guy is relieved by someone to take a 5 minute lunch break. When the relief worker comes in the door there is often a breeze that blows the paper stacks on the floor. The relief worker quickly grabs them and throws them in a new pile. Sometimes some of them slide under the large metal worktable and aren't noticed in the single candle light until the next day when the sun shows through the single 12"X12" window.

So the orders are fulfilled starting at the top of each days stack with the "under the table" orders filled whenever someone notices them. Just be glad if they don't use your order to light the tiny stove for warmth during the severe winters!

The End. Merry Christmas
Click to expand...

It's as plausible as any explanation I've heard so far. ;) Thank you for the laugh!
 
RichiMac said:
Ok let me clear this up for you guys. You order online and it goes to 5 Commodore 64s in a large room in China. Someone prints out each order and stacks them up according to the day they came in. So the later orders are on top. Some of the printers are dot matrix, some inkjet, but none are laser. Every 16 hours the stacker guy is relieved by someone to take a 5 minute lunch break. When the relief worker comes in the door there is often a breeze that blows the paper stacks on the floor. The relief worker quickly grabs them and throws them in a new pile. Sometimes some of them slide under the large metal worktable and aren't noticed in the single candle light until the next day when the sun shows through the single 12"X12" window.

So the orders are fulfilled starting at the top of each days stack with the "under the table" orders filled whenever someone notices them. Just be glad if they don't use your order to light the tiny stove for warmth during the severe winters!

The End. Merry Christmas
Click to expand...

Seems legit!
 
27" Order Estimate

Just ordered 27" 3.2GHZ 3TB Fusion Drive, 680MX 8GB RAM at MacMall.
Quoted delivery NLT 16 January. Free 2 day shipping, free Parallels 8.
4th computer, 9th Apple item from MacMall. Their estimates are usually conservative.
May add Crucial 16GB if needed.
After seven years of my PowerPC G5, 1/16 seems like tomorrow:)
 
So this is what I ordered on Friday, November 30, 5:38 am Pacific Standard Time (US):

27-inch iMac, BTO Configuration:
  • 3.4GHz Quad-Core Intel Core i7
  • 8GB 1600MHz DDR3 SDRAM-2X4GB
  • 3TB Fusion Drive
  • NVIDIAGeFrc GTX 675MX 1G GDDR5
  • MAGIC TRACKPAD
  • Apple WL Kybd (English)+UG
  • COUNTRY KIT

I was promised:

Available to ship: 2 - 3 Weeks
Delivers Dec 24 - Dec 31 by Standard Shipping
​
It was in 'processing' from November 30 - December 10. On the morning of December 11 is switched to 'preparing for shipment'. On December 12 it shipped. It then lounged around Shanghai and Louisville for some time before finally being delivered today, December 18. (See tracking photo.)

I won't be able to pick up until tomorrow, but I thought I'd post the full accounting of how long it took.

I feel bad for the folks who ordered on November 30 and are still in the 'processing' stage. If I were you, I'd call in and ask for free FedEx shipping. Once it finally does ship, you don't want to be in UPS "World Ease" hell.

Good luck!
 

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Finally have it!

But I have to wait until my GF gets home. She wants to be here for the unboxing. Not sure if I can stare at the box for that much longer!
 

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My Imac just got to Alaska today after sitting in China for almost 5 days. I ordered on 11/30 early morning. I called last night to Apple and had a rude lady tell me a dozen times that there is absolutely no way people have their IMacs who ordered after me. I was being nice at first but she continually kept cutting me off to tell me that. I also mentioned that I called last Monday to pay for 2-3 day shipping ( that they had on their website) and was told that it doesn't matter at which point I mentioned that indeed did matter. Those who shipped FedEx on the 14th were typing on their new IMacs as we were talking. She again basically called me a liar and went on and on about people posting on the Internet are full of ******. If your still in processing call and get moved to 2-3 day shipping. Do Not take NO for an answer. It was bad enough being frustrated that my $3000.00 computer was sitting in China for 4 3/4 days doing nothing and to top it off get treated like crap for calling and asking about it. Here is my tracking info.
 

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my iMac arrived today. Ten days before the start of my original window, and one day ahead of FedEx's prediction. It's currently residing on my kitchen table while my room is being redone. This thing is wonderful!

I'm currently transferring things and trying to find a way to.. umm, download some mac store apps at a 'discounted price' If anyone knows how to do this, a DM would be appreciated.:D
 
27" iMac Arrived!

My 27" iMac arrived a day earlier than Fedex predicted. It's amazing how less than 48 hours ago this iMac was in China and now its setup in New Jersey. Upgraded to 32 gigs of RAM before I even turned it on. Beautiful all the way around.
 
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