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What options is this email talking about? Sounds like a legal letter.

To cancel my order or not .. I think

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Not sure what you expected. They're not going to say 'yah it might come early' to get your hopes up. It is likely it will come early, but they don't want you to get pissed in case it doesn't. That's why it's safe to say 'just look at your estimated delivery date'.

She continued to tell me that my delivery date was inflated so that I won't be disappointed.. So of course I was thinking that it would come sooner then later.
 
So the argument of the complainers is basically that no one should have been able to get their watch unless (or until) Apple was able to create the conditions in which an unknowable number of people, could have purchased any of the 38 different possible combinations of watches, in any of the 9 launch countries, online or in one of 400 retail stores, and still receive it on launch day.

TLDR: If I don't get my watch when I want, no one should get a watch when they want.
 
So the argument of the complainers is basically that no one should have been able to get their watch unless (or until) Apple was able to create the conditions in which an unknowable number of people, could have purchased any of the 38 different possible combinations of watches, in any of the 9 launch countries, online or in one of 400 retail stores, and still receive it on launch day.



TLDR: If I don't get my watch when I want, no one should get a watch.


No I think the argument is the lack of information o. Why some orders are shipping before others such as why June orders have either shipped or been bumped up
 
So the argument of the complainers is basically that no one should have been able to get their watch unless (or until) Apple was able to create the conditions in which an unknowable number of people, could have purchased any of the 38 different possible combinations of watches, in any of the 9 launch countries, online or in one of 400 retail stores, and still receive it on launch day.

TLDR: If I don't get my watch when I want, no one should get a watch when they want.

I've agreed with all your other posts, but this one not so much. A bit extreme, and not really accurate about why they're complaining...
 
Another possible thing apple could have done is ship all watches with one type of band and allowed for people to order separate bands.
 
So the argument of the complainers is basically that no one should have been able to get their watch unless (or until) Apple was able to create the conditions in which an unknowable number of people, could have purchased any of the 38 different possible combinations of watches, in any of the 9 launch countries, online or in one of 400 retail stores, and still receive it on launch day.

TLDR: If I don't get my watch when I want, no one should get a watch when they want.

Lol yes.
 
No I think the argument is the lack of information o. Why some orders are shipping before others such as why June orders have either shipped or been bumped up

They appear to be shipped by:
1) Country
2) Model
3) Order Time

I have yet to see a credible example of someone receiving a watch earlier then someone else that was not explained by those three variables.
 
Predicting demand for a completely new product with dozens of different configurations is tough folks.

It's not like there are different internal components between any of these watches. They make watch faces in 3 different casings. Attaching the watchband is nearly zero assembly time.

This supports that they should have sold the watch faces separate from the bands or just included a base white rubber band with each watch.

This config nonsense is plain ridiculous.

Time will tell.

If I had an Apple Watch may be it could tell me the time.
 
It's not like there are different internal components between any of these watches. They make watch faces in 3 different casings. Attaching the watchband is nearly zero assembly time.

This supports that they should have sold the watch faces separate from the bands or just included a base white rubber band with each watch.

This config nonsense is plain ridiculous.

If I'm not mistaken:

1) they do that in China
2) the Watches that have been received have shipped from within the U.S.
 
Another possible thing apple could have done is ship all watches with one type of band and allowed for people to order separate bands.

The thing is, what about the people who don't want the "basic" band? i.e. all of the people who bought other bands.

Apple appears to be able to ship the basic band pretty quickly. It is the other bands that Apple appears to be shipping a little later. So the real solution doesn't seem to be that Apple should have shipped them all with basic bands, but that Apple could have stated that "premium" bands would ship at later dates, so that if anyone wanted one shipped ASAP to them, they could have chosen the "basic" band and then later purchased the band of their choice. But that seems like a really silly thing to do...

And from a consumer perspective, why should you be forced to pay for the basic band if that's not the one you even want? Even if you are able to trade it in, it's just very inconvenient. Plus you would still have to wait even longer for the band you really want.
 
I've agreed with all your other posts, but this one not so much. A bit extreme, and not really accurate about why they're complaining...

It is hyperbole, but not entirely inaccurate. More than a few here have argued that this launch is "botched" based on what they claim are unreasonable quoted delivery dates for certain models of the Apple Watch. The implicit argument here is that Apple should have pushed back the launch of all models, in order to have a better supply of the models that they wanted (i.e. the ones they don't have yet despite having stayed up late) on launch day.
 
If I'm not mistaken:

1) they do that in China
2) the Watches that have been received have shipped from within the U.S.

1) What does anything being done in China have to do with this? The ramp up occurred and it wasn't enough.
2) Where they ship from doesn't change that they didn't have enough made.

There are a ton of hindsight options here but it seems Apple took such a cautious route that they alienate their loyal fanbase.

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The thing is, what about the people who don't want the "basic" band? i.e. all of the people who bought other bands.

Its a rubber band that cost at most .50 cents to make but likely much less. The watch didn't have to be increased in price to accommodate this.
 
1) What does anything being done in China have to do with this? The ramp up occurred and it wasn't enough.
2) Where they ship from doesn't change that they didn't have enough made.

There are a ton of hindsight options here but it seems Apple took such a cautious route that they alienate their loyal fanbase.

As I mentioned before, that *may* have given their inventory a little more flexibility to adapt to unexpected fluxuations in demand, but the shipping times for each band on the online store certainly indicate that it would not have solved "the problem" if you wanted anything other then the default. Not mention all the bitching I am sure we'd be seeing on this board as people went into the stores only to find out that their preferred band was sold-out or backordered (and the cluster **** of a trade in process that would have been needed when things were sold out at the PoS).

But, I don't think its really that easy...

The biggest problem with it (that I can see) is that it would fly completely in the face of how people have traditionally conceive of purchasing a watch (or really any fashion item I suppose). Apple may have been able to reduce the quoted ship times for a small number customers in the first month or two of launch, but at risk of hurting how the product was perceived (and purchased) in the long-term. That, or they could just do what it seems they've been doing: give it their best guess, quote shipping timeframes that gave them the flexibility, and make adjustments once they saw the real demand.

More risk short term, less risk long term.

I really don't think anyone is going to buy or not buy Apple products based on Apple shipping them their watch in, or before, their quoted window.
 
1) What does anything being done in China have to do with this? The ramp up occurred and it wasn't enough.
2) Where they ship from doesn't change that they didn't have enough made.

There are a ton of hindsight options here but it seems Apple took such a cautious route that they alienate their loyal fanbase.

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Its a rubber band that cost at most .50 cents to make but likely much less. The watch didn't have to be increased in price to accommodate this.

Never mind, not gonna please you until you have your watch that (if you're in this thread) isn't promised until 5/13-5/27. So relax until the 27th has passed and you don't have your watch....
 
No I think the argument is the lack of information o. Why some orders are shipping before others such as why June orders have either shipped or been bumped up

That is info that a competitor would love to have.

That at least is a valid reason to want the data vs just satisfying the curiosity of someone who placed an order.

I really don't get why people feel so entitled to information that no company would give out.
 
1) What does anything being done in China have to do with this? The ramp up occurred and it wasn't enough.
2) Where they ship from doesn't change that they didn't have enough made.

There are a ton of hindsight options here but it seems Apple took such a cautious route that they alienate their loyal fanbase.

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Its a rubber band that cost at most .50 cents to make but likely much less. The watch didn't have to be increased in price to accommodate this.

So you're saying Apple should have included the Sport band free of charge to every customer? That's entitlement.
 
So you're saying Apple should have included the Sport band free of charge to every customer? That's entitlement.


It would have made things easier and apple wouldn't have lost that m profit its not entitlement it's just another route they could have taken
 
Hey folks, my card just got charged just now! There really is still hope for this evening and tomorrow morning.

Got the charge at approximately 11 PM eastern time.
Email confirmation came in at xx:05:47.
New York City metro area.
Status is still processing.
Space gray sport 42mm
 
It would have made things easier and apple wouldn't have lost that m profit its not entitlement it's just another route they could have taken

We as consumers would not have known if Apple did or did not make us pay for the band in the final price of the watch. We don't know what material costs are for the watch.

Having everyone purchase the watch in the sport band also doesn't bode well when trying to align this product to be in the same/similar category of premium watches with premium bands. The watch would primarily be seen as a "lower-end" watch with its sport band, which can be upgraded with other bands... As opposed to a premium $1,000+ link-bracelet etc.

This all has to do with how the watch is perceived. Apple wants certain models of the watch to be perceived as luxurious, others to be formal/high-end, and others to be sporty/casual. Having every watch ship with the same band would probably not create these separate watch "models" that appeal to a variety of consumers, but rather one 'basic' watch which is upgradeable, that may only appeal to a much smaller population.

Also on the other hand, it doesn't make much sense to give away sport bands for free and then have consumers be content-enough with the basic band to not want to upgrade to their 'premium' bands later on.

I just don't see how it makes sense to anyone other than the realtively-few people who want their watch now. And I say "relatively-few" in comparison to the many millions of customers Apple can potentially sell to if they approach this first-generation product carefully and market it as a premium device/fashion-accessory from the get-go. First impressions are extremely important in such a device.
 
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