You want someone to lose their job and livelihood because you couldnt get a really popular product right at the most optimistic of delivery times? You need to get help. Seriously.
You knew your order had a range of dates and still ordered anyway. Apple didnt harm you in any way... But you are calling for people to be fired when you knew the circumstances around this release. You knew it had been rumored for weeks about possible supply chain issues for this brand new line of Apple products.
No, this is just the WORST apple launch and also the most important one since it is the first post Steve jobs product. All this confusion and beating around the bush with customers, while others in second batches getting their watch before people in first batch. Bottom line is, if u order within first few minutes, u should get on launch day. How much time did they have to prepare and they can't even fulfill 5 minutes of orders? Retail employees and chat are getting blasted due to her failure, that's why the email went out. So yes, this launch is on her and sorry, I don't pity someone making millions.