Here is my letter to Tim:
Hey Tim,
I’m loving you as a leader and am pleased with the direction Apple has taken under your charge. However, I am disappointed with the Watch release. I am in San Francisco, CA and ordered and received confirmation of my watch purchase on April 10th at 12:06 PST which was 1 minute after the Apple Store app went live. Yet, my order is still “Processing” and it’s now April 25th. Mostly I’m upset because people who ordered the same model watch after I did received theirs today. I understood that orders would be sent out in the order received. I’m hoping there is a reasonable answer to mine being delivered after later orders but with nothing more than an odd confirmation email I received two days ago from Apple, I have no idea what is going on or when I should expect my watch to arrive.
Perhaps this was the best way for the Watch to be released due to the many configurations available, but the lack of clear communication regarding specific delivery dates and confusion as to why later orders are being received first leaves the process with much to be desired. I hope my watch arrives soon. If it is to be delivered in a week’s time I would have been grateful to know that as soon as Apple knew of the delay. I hope future releases are handled in a more clear manner.
A disappointed but loyal Apple fan,
Here is my letter to Tim:
Hey Tim,
I’m loving you as a leader and am pleased with the direction Apple has taken under your charge. However, I am disappointed with the Watch release. I am in San Francisco, CA and ordered and received confirmation of my watch purchase on April 10th at 12:06 PST which was 1 minute after the Apple Store app went live. Yet, my order is still “Processing” and it’s now April 25th. Mostly I’m upset because people who ordered the same model watch after I did received theirs today. I understood that orders would be sent out in the order received. I’m hoping there is a reasonable answer to mine being delivered after later orders but with nothing more than an odd confirmation email I received two days ago from Apple, I have no idea what is going on or when I should expect my watch to arrive.
Perhaps this was the best way for the Watch to be released due to the many configurations available, but the lack of clear communication regarding specific delivery dates and confusion as to why later orders are being received first leaves the process with much to be desired. I hope my watch arrives soon. If it is to be delivered in a week’s time I would have been grateful to know that as soon as Apple knew of the delay. I hope future releases are handled in a more clear manner.
A disappointed but loyal Apple fan,
On a lighter note, I did receive my charger today![]()
My sentiments exactly. I wouldn't mind waiting so much if I had some clue as to when my watch would actually arrive. My order was around the same time as yours (my order was at :06). The whole process of constantly checking for an update in status is getting tiring ... Apple, please work your supply chain magic and just give me some idea as to when the watch might ship.
SS ML 42mm
Order confirmation 12:09am PST
4/24-5/8 delivers
SW region
Processing, no CC hold or charges.
Wow they're shipping on Saturday? Great news, gives me hope. I'm a :06er.
I'm confirmed at 12:07 pacific time and no movement yet.
Man I can't wait to unbox. So freaking lame I know, but this feels worse than not getting the toy you asked Santa for when you were a kid!
Curious if you have looked up your serial number to see what the build week is. I've seen a few posts on other threads for different models with very recent build weeks.
Yes I'd did - my 42mm SS Milanese was manufactured between 12-18 April.
Lol it is like Christmas. I got stopped today by people wanting to see it.
What I suspected. Burned through the first batch and the remaining orders will be a trickle out as they are built.
Man that must have been fun and felt like they saw you step out of a spaceship or something! So awesome.
Haha naw, it was fun though, it was more "how did you manage to get one yesterday?" And "what apps did you download?". I must say, the MLB app is a huge hit here (Kansas City area).
Yes, I can see that being one of my favs as well. Watching the Sox game right now trying to keep myself from refreshing status page, check support profile, monitor fedex and ups flights..... Also reading the user guide![]()
So pissed...I still have NO movement, no charge, nothing but the EOD. I ordered 5 watches (3 Sport, 1 38MM SS BSB and the 42MM SS w/MIL) everything came but mine (42MM SS MIL).
I ordered mine first confirmation at 2:06AM CST.
This blows!
Some minor movement. CC charge online changed from "auth hold" to "pending" .......
Dude, same exact boat.
Same city, same watch, same situation.
Went to the uptown Apple Store, they didn't know anything.
Super bummed about it.