I'm in New Jersey myself and hoping for the latest Friday, but don't know for sure. It seems that the people who are on the west coast would get it sooner than us.
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7-10 business days (October 7 - 11 Delivery) group
- Thread starter danilko1
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I'm in New Jersey myself and hoping for the latest Friday, but don't know for sure. It seems that the people who are on the west coast would get it sooner than us.
I'm sitting here waiting by the door for my phone to arrive, and I just received a call asking me to run to my office. Do you think that if I leave a signed paper on my door, that UPS will leave my phone? This really stinks.
No they will not leave it. Ask one of your neighbors to watch out for it for you.
Wow! Really!? I would call back and speak to a supervisor. That's just unacceptable! I think u just got a person who was having a horrible day so far and they happen to take it out on u.
Yeah she then told me that shes also waiting and boo hoo her. I told her i sympathize but in this situation, I am a customer. Not her. She refused to let me talk to a supervisor, she refused to look up my order or even ask my name.
It was cold and rude and I am not happy with it
Me too! Waiting in Kentucky for my Gold 64 GB. Mine has also been preparing to ship since yesterday afternoon.
Yeah she then told me that shes also waiting and boo hoo her. I told her i sympathize but in this situation, I am a customer. Not her. She refused to let me talk to a supervisor, she refused to look up my order or even ask my name.
It was cold and rude and I am not happy with it
I get your frustration but you have to understand that they are getting a million impatient calls about order status. Information that is found on the website. The information they can provide you about the status is limited to the same exact thing as what you see on the Orders website. So its a waste of time calling unless you trying to game them for freebies etc. They can't do anything to speed up your order out of the factory besides shipping. If you read all the posts before... the shipping "upgrade" really isn't even an upgrade because they are all shipping in the same manner since they are coming from China.
So if you really want to get it right away keep checking to see if a retail store has it stocked from the Apple website they are always updating.
Thought I would have my gold 32GB AT&T phone today, but UPS has let me down. I changed my delivery to hold at UPS customer center yesterday. The phone was supposed to be delivered today. Showed as held for customer at 7:00 this morning, so I went at lunch to pick it up. I waited a whole hour for them to look for my iPhone and left empty handed! They said they could not find it and will call me back with any news. I have not heard anything yet. I am not happy. I will be stopping back by on my way home. Hope no one stole my iPhone.
i ordered a 16 gig att gold 11 minutes after launch and i am still waiting for that phone to ship. did a friend a favor and did the ordering for her. my 32gig gold att shipped last week but the 16 gig has not even prepared for shipping yet.
ugh... hopefully this week.
ugh... hopefully this week.
Nope i get that I even told her I understand but what a terrrible customer service person. Not even greeting me, asking my name or order number ya know? Its just little things.
How long?
From your "Preparing for Shipment" notice till it hit your door? Trying to figure out if I'm getting mine late this week or early next week.
just delivered!
From your "Preparing for Shipment" notice till it hit your door? Trying to figure out if I'm getting mine late this week or early next week.
Mine arrived same time in korea but it hasn't departed according to UPS website.
Incheon, Korea, Republic of 10/01/2013 8:21 P.M. Arrival Scan
ZhengZhou, China 10/01/2013 4:46 P.M. Departure Scan
ZhengZhou, China 09/30/2013 4:10 P.M. Origin Scan
China 09/30/2013 6:27 A.M. Order Processed: Ready for UPS
Earlier today I was thinking about how great apples customer service has been through all this, then this happens. Like I said earlier, if u give a call back, the chances are that your experience will be much better. Not that u will get too much info, but it should be more pleasant than the last.
Yeah there's a bunch of us with the same tracking info. Hopefully it's just UPS not updating.
Status on my Gold 64gb ATT changed from "Processing" to "Preparing to ship" yesterday at about 12PM PST. It's been a little over 24hrs and status remains the same. Maybe it'll ship by EOD? I hope so!
Yes. I am still processing. I ordered 16gb silver. I have been calling all local stores in my area for the past 4 days and nothing....AT&T claims they aren't getting ANY for about 3 weeks.
I can attest to this. I called Apple on three different occasions, and essentially got the same run around "We won't know, till you know", story. However the approach taken by the three different agent, were completely different (ranging from pleasant, to completely unpleasant). While the information verbalized is essentially the same, how each individual likes to handle the situation is the difference.
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Amen to this!!! I have basically exhausted every possible avenue for getting my unlocked 5s earlier. Unfortunately, waiting is all we can do.
I ordered-
THROUGH: APPLE STORE APP ON iPHONE
ORDERED: GOLD, 32GB
CONFIRMATION TIME: 2:08AM CENTRAL (wasted time pondering dock )
DELIVERY TIME: OCT 7-10
EXPEDITED SHIPPING: YES
CURRENT STATUS: FLIPPED TO "PREPARING FOR SHIPPING YESTERDAY 9/30
CARRIER: I WISH I KNEW
SERVICE: ATT
By the way, I am in the St. Louis metro region.
1- Who else out there is in this boat?
2- Who can tell me the time between "Preparing for Shipping" and "Shipped" with a tracking number?
THROUGH: APPLE STORE APP ON iPHONE
ORDERED: GOLD, 32GB
CONFIRMATION TIME: 2:08AM CENTRAL (wasted time pondering dock )
DELIVERY TIME: OCT 7-10
EXPEDITED SHIPPING: YES
CURRENT STATUS: FLIPPED TO "PREPARING FOR SHIPPING YESTERDAY 9/30
CARRIER: I WISH I KNEW
SERVICE: ATT
By the way, I am in the St. Louis metro region.
1- Who else out there is in this boat?
2- Who can tell me the time between "Preparing for Shipping" and "Shipped" with a tracking number?
Did they also say that the assembly line workers are working the holiday too?