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Adobe Illustrator and InDesign Not Working Properly with macOS High Sierra
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Adobe turned into Quark. They absolutely do not care. Most of their apps contain very old bugs. They never fix them, only focused on new features nobody is using. They did not even send an email to their customers warning them for High Sierra and just started blaming Apple.
Did you not read any of the other posts? The beta has been in development for a long time and APFS even longer than that - bah I'm wasting my time.
So glad Affinity is making excellent tools in the Mac space these days. It's nice to finally have alternatives again: With CorelDraw gone, Adobe hasn't had to work for its living since it ate Macromedia and Aldus. Affinity Photo and Designer are amazing, though -- and they only keep getting better.
Bad enough back in the days of Creative Suites but in this day and age where we have to pay MONTHLY for this software this is unacceptable. They can refund us all a month or two, however long it takes to fix it and then maybe in the future they will want to be proactive like other developers who have .
Adobe, like any Mac dev has had access to High Sierra since June. GM version was available a week and a half before public release meaning they could have said something before public release.
Adobe, like any Mac dev has had access to High Sierra since June. GM version was available a week and a half before public release meaning they could have said something before public release.
From a developer's point of view, the OS changed a LONG time ago (Apple releases betas WELL in advance for just this reason). Other developers either had no problem, or adapted their apps accordingly. Adobe, on the other hand...
Although I have to admit it's been a long time since I've seen anyone try to justify Adobe's QA standards. (And yes, it used to happen quite regularly, before the company became a stagnant software-rental house).
That's only going to happen once the design community reaches critical mass on adopting an alternative standard. Until then, most professionals are pretty much locked into creative cloud apps, unfortunately.
But it happened before with QuarkXPress and it can happen again.
[doublepost=1506971931][/doublepost]
It's the developer's responsibility to keep up with OS changes. Everyone knows that.
I take it totally back, not a thorough check of illustrator, CC2017 I tried to work last night a NOPE can't really do anything. The mouse sticks, the text tool is nuts, etc!
Now that i think of it, Ai and Id are the 2 programs that become slower and slower every release. Ok, lotsa features, but Ai is slow, not even near the fast and quick/snappy program it used to be,
Ps seems to me similar, Ae and Pr seem to work even better.
Different teams, different outputs perhaps!
Ps seems to me similar, Ae and Pr seem to work even better.
Different teams, different outputs perhaps!
When Adobe doesn't update their Mac software for 4 or 5 years so they can focus on their Windows user base, then you can say they've turned into Quark. Until then, it won't kill anyone to hold off on the brand spanking new OS and wait a couple months.
So I have to say that it's pretty frustrating to read snarky responses that we just shouldn't update our OS yet and wait for a fix. What about those of us who just upgraded to a new computer that comes with High Sierra? Abobe needs to fix these problems during the Beta period, and if not then get on it now and provide the fix in the first 1-2 weeks after the release of the MacOS upgrade. How are we supposed to work when we spend 8 hours a day using their software?
Not trying to be snarky. It is standard best-practice (and has been for decades) to hold off on upgrading software (OS or otherwise) until you can confirm that everything is compatible and functioning properly (within reason). Adobe is one of many other key developers that have issues with their software under High Sierra. It's really not fair to single them out in this situation. Apple did work under the hood to the OS directory system in High Sierra, and it's the biggest change to the directory since System 8. There are bound to be a few issues, as there always are with this sort of change. You don't have to be on the bleeding edge of upgrades in order to function well as a professional. In fact, it's better if you you're not – stick with what you know that works. It saves you time and headache. ... Also, I would imagine that most new Macs currently in stock still have Sierra pre-installed.
Adobe's switch towards a subscription-only model already kickstarted that trend, and this debacle will only solidify it more.
Do check out the Affinity suite, as soon as Publisher is out Adobe will start feeling the heat, and I'm betting that if and when the full suite reaches feature parity with its CC counterparts, they will be toast.
https://affinity.serif.com/
That's pretty easy to do for Illustrator—there are several excellent alternatives. Depending on what exactly you use it for, there are some passable-to-excellent alternatives for Photoshop. I've yet to find a suitable alternative for InDesign, however. (Yes, I've tried Scribus.)
There is a lot of anger here. Why do people upgrade working systems to fresh OS releases without waiting just a wee while ? And why do Apple insist on selling machines with the most recent OS when the previous OS would run fine ? Neither makes good sense for the business user.
Edited for sense!
Edited for sense!
Last edited:
Did you try to rename
/Library/Application Support/Adobe/CS5.5ServiceManager
to
/Library/Application Support/Adobe/CS5.5ServiceManager.bak
respectively the CS6ServiceManager folder? For me that fixed the Illustrator bug on quit for macOS Sierra.
As a former fan of Freehand, I'd like to say that IMO AI wasn't so much superior to Freehand and it just died, because Macromedia was bought by Adobe that simply dropped development of Freehand in favour of AI. I'm not mourning, but that lead to the "out of competition" status that Adobe has (had) for years. https://en.wikipedia.org/wiki/Adobe_FreeHand
ATM, I'm testing https://www.viva.de/en/
Well I gotta fix for my Illustrator THANKS GOSH.
I updated to Adobe Illustrator CC 2018, which is awesome, proud of Adobe.
USED IT and it was BUG HELL...
Then I went back and installed the Java SE 6 Legacy (2015-001) the ole, CS6 runtime.
Then I installed jdk-8u151-macosx-x64, and then jre-8u151-macosx-x64.
Fired up Illustrator and it is RIP ROARING!
The text input works with a text line.
I can create like 10 rects with the rect tool BLAM BLAM BLAM, no funky "sticking"
and
So that's my fix, works like a charm!
Adobe InDesign CC 2018 works just the same, with the test performed...
Good Luck guys and laters!!!
I updated to Adobe Illustrator CC 2018, which is awesome, proud of Adobe.
USED IT and it was BUG HELL...
Then I went back and installed the Java SE 6 Legacy (2015-001) the ole, CS6 runtime.
Then I installed jdk-8u151-macosx-x64, and then jre-8u151-macosx-x64.
Fired up Illustrator and it is RIP ROARING!
The text input works with a text line.
I can create like 10 rects with the rect tool BLAM BLAM BLAM, no funky "sticking"
and
So that's my fix, works like a charm!
Adobe InDesign CC 2018 works just the same, with the test performed...
Good Luck guys and laters!!!
Congratulations that you got CS6 installed!
For me the following worked in El Capitan (meanwhile upgraded to macOS Sierra) without the legacy Java SE 6.
Just add two empty folders:
/System/Library/Java/JavaVirtualMachines/1.6.0.jdk
/System/Library/Java/Support/Deploy.bundle
To do this, you need to go to rootless mode, because System Integrity Protection (SIP) prevents you from modifying the System folder:
- restart your Mac and press Cmd + R to get into Recovery Mode
- Select Terminal from the Menu, enter the following commands, each terminated by pressing Enter:
csrutil disable
reboot
- After reboot, start Terminal and enter these commands to create the folders:
sudo mkdir -p /System/Library/Java/JavaVirtualMachines/1.6.0.jdk
sudo mkdir -p /System/Library/Java/Support/Deploy.bundle
To reenable SIP enter:
csrutil enable
Install the latest Java jdk (no extra jre needed) from Oracle.
Did you install on macOS High Sierra and was it the slightly different subscription based CS6 version or the regular retail CS6 installer?
I actually have 2 old machines (2015 rMBP and Air11) that run CS6 and they are ok. I had upgraded from a CC 2017 on my tMBP 15 (2017) to CC 2018, then did the Java stuff.
I am getting ready to install on a 2017 MacBook 12, CC 2018 from scratch.
So no installing CS6 after a High Sierra install. They were all pre-installs, except for like I said going to do the 2017/12"
Thanks for the tip!
n.b. the thing about why I installed the Legacy, is because there are some older java apps that luv that build and fire up without a hitch, when installed...
I am getting ready to install on a 2017 MacBook 12, CC 2018 from scratch.
So no installing CS6 after a High Sierra install. They were all pre-installs, except for like I said going to do the 2017/12"
Thanks for the tip!
n.b. the thing about why I installed the Legacy, is because there are some older java apps that luv that build and fire up without a hitch, when installed...
Not at all practical if you work in the design industry.
In case anyone's wondering whether the fixes have stuck or been undone by HS updates, I've been using InDesign CC (latest) steadily since the fixes went into effect, and have had no problems. I can't report on Illustrator, though.
Hey, I'm really behind on this feed! But I am trying to do this above, in order to use my CS5 on El Capitan, since it is saying I need the legacy Java. However, before I try it, I wanted to check how to change the terminal commands when I have a two partitions on my laptop. I have one partition running with El Capitan and one running with an older platform.
Can anyone help if the quote from organicCPU above will work and how I could revise it for partitions? (I don't have a lot of familiarity with terminal, so it's probably something simple.)
It should work exactly like written. SIP was introduced with Mac OS X El Capitan and doesn't affect older systems. Just disable SIP temporarily as described to make your El Capitan System folder writeable. Then boot to your El Capitan partition, create the two missing folders, reenable SIP protection, reboot and you're done. I do have CS5.5 running, but can't tell if CS5 works, too. Just ask, if something is still not clear.