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iPad Air screen defect?

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runormal said:
This picture is from the Apple support/discussion website posted by another user of their rMini I think which is a pretty accurate representation of what the iPad Airs I returned looked like. To me this was unacceptable - and I would guess more than 5% variation but I will be the first to admit that maybe I am sensitive to things like this.....
Click to expand...

This is way more than 5% and perfectly noticeable.
This is worthing a return for sure, in this case it's not just you.
 
Max(IT) said:
This is way more than 5% and perfectly noticeable.
This is worthing a return for sure, in this case it's not just you.
Click to expand...

If you can believe it I returned 5 iPad Airs that looked just like this. However, the exchanges were of the same model and from the same Apple store and the serial number increased in chronological order so I think they were from the same batch.
 
runormal said:
If you can believe it I returned 5 iPad Airs that looked just like this. However, the exchanges were of the same model and from the same Apple store and the serial number increased in chronological order so I think they were from the same batch.
Click to expand...

5 with the same defect showed on the picture ? To the same extent ?
This is almost incredible since I never saw something like that ...
My iPad Air's display isn't perfect in uniformity, I know that if I do a precise measurement I could find the lower side a little bit warmer than the upper side. But not in a way it's noticeable or bothering ...
 
Max(IT) said:
5 with the same defect showed on the picture ? To the same extent ?
This is almost incredible since I never saw something like that ...
My iPad Air's display isn't perfect in uniformity, I know that if I do a precise measurement I could find the lower side a little bit warmer than the upper side. But not in a way it's noticeable or bothering ...
Click to expand...

I know it sounds crazy but yes - 5 like the picture. Luckily because the defect was so obvious the Apple Store had no problem allowing me to exchange that number of iPads. Now I am the happy owner of an iPad similar to how you describe - mine is just slightly brighter on the right side - and it doesn't bother me one bit.
 
runormal said:
I know it sounds crazy but yes - 5 like the picture. Luckily because the defect was so obvious the Apple Store had no problem allowing me to exchange that number of iPads. Now I am the happy owner of an iPad similar to how you describe - mine is just slightly brighter on the right side - and it doesn't bother me one bit.
Click to expand...

Happy for you.
I'd probably gave up after 2-3 returns ....
 
runormal said:
This picture is from the Apple support/discussion website posted by another user of their rMini I think which is a pretty accurate representation of what the iPad Airs I returned looked like. To me this was unacceptable - and I would guess more than 5% variation but I will be the first to admit that maybe I am sensitive to things like this.....
Click to expand...

I would say that's the best picture I've seen that captures the problem. The 2 Airs I had looked the same.
 
runormal said:
I know it sounds crazy but yes - 5 like the picture. Luckily because the defect was so obvious the Apple Store had no problem allowing me to exchange that number of iPads. Now I am the happy owner of an iPad similar to how you describe - mine is just slightly brighter on the right side - and it doesn't bother me one bit.
Click to expand...

What was the timeframe of your 5 returns? If it's within the same day, I can understand that - there was a small batch of defective screens, and you were unlucky to "land" on it. But if it's a week, a month? It's hard to believe that the bad batch was so massive, otherwise hundreds, thousands would get defective screens from this batch and Apple stores will be filled with long lines of angry customers.
 
samiznaetekto said:
What was the timeframe of your 5 returns? If it's within the same day, I can understand that - there was a small batch of defective screens, and you were unlucky to "land" on it. But if it's a week, a month? It's hard to believe that the bad batch was so massive, otherwise hundreds, thousands would get defective screens from this batch and Apple stores will be filled with long lines of angry customers.
Click to expand...

That's a good point. I wonder how many people who have had bad luck got an exchange from the same store. I'm not really surprised there isn't more complaints. Enough people buy laptops with poor TN panels and never complain about them.
 
Now that I look at it my screen might actually be defective. Take a look at the attached and see what you think please, I might just be insane from reading all these posts but oh my god if it is there's an hour drive to exchange it ;_;
 

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Wouldn't let me edit and add another picture on iphone so I'm just going to double post, sorry.

Let me know if better pics are needed.
 

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vgamedude said:
Now that I look at it my screen might actually be defective. Take a look at the attached and see what you think please, I might just be insane from reading all these posts but oh my god if it is there's an hour drive to exchange it ;_;
Click to expand...

This is why these forums are detrimental to some people. Looking at your screen is a lot like looking at mine. Where overall it looks perfect, but if you look hard enough, while squinting, while jumping on one foot, you may see just a hint of a warmer tint off to the left. But only if you really think about it. It sounds like this issue is legit, but some people are more sensitive to it than others. I'll post my screen next to my Lenovo laptop screen so you can see what I mean. I love my tablet. I do not feel that it is defective. Is there a slight warmer side? Probably. Is it worth the headaches of returns? Absolutely not, it in no way affects my enjoyment of the device. I only notice it if I try to, and half the time I think I'm imagining things. I'd be hard pressed to get someone IRL to see it too.

My tablet is at about 40% brightness here in this picture:
11vpqqd.jpg

When I crank up the brightness another few percent, it is as clean as can be.
 
quamsi said:
This is why these forums are detrimental to some people. Looking at your screen is a lot like looking at mine. Where overall it looks perfect, but if you look hard enough, while squinting, while jumping on one foot, you may see just a hint of a warmer tint off to the left. But only if you really think about it. It sounds like this issue is legit, but some people are more sensitive to it than others. I'll post my screen next to my Lenovo laptop screen so you can see what I mean. I love my tablet. I do not feel that it is defective. Is there a slight warmer side? Probably. Is it worth the headaches of returns? Absolutely not, it in no way affects my enjoyment of the device. I only notice it if I try to, and half the time I think I'm imagining things. I'd be hard pressed to get someone IRL to see it too.

My tablet is at about 40% brightness here in this picture:
Image
When I crank up the brightness another few percent, it is as clean as can be.
Click to expand...

I agree. It's not something that you should have to go looking for or start looking at your iPad at different angles or lighting. If you don't see it right away then move on. You probably have a good screen.
 
samiznaetekto said:
What was the timeframe of your 5 returns? If it's within the same day, I can understand that - there was a small batch of defective screens, and you were unlucky to "land" on it. But if it's a week, a month? It's hard to believe that the bad batch was so massive, otherwise hundreds, thousands would get defective screens from this batch and Apple stores will be filled with long lines of angry customers.
Click to expand...

My purchases/exchanges were made from the same Apple store over about 3 week time period. During this time period I also attempted to purchase Airs from Best Buy but ran into bad luck with dust under the screens and had to make several returns there as well.

Looking back on that time period now I will be the first to admit that I became obsessed over finding a perfect iPad and was "looking" for faults with them because I kept getting ones like the picture. In retrospect I should have stopped after 2 or 3 exchanges like Max(it) suggested and gotten a refund. It would have saved me and my local Apple Store time and energy and then purchased an Air a month or two later, etc. I did also submit customer feedback to Apple thanking the employees by name at the store that I shop at so I hope they are rewarded with some recognition for the good customer service they provided me.
 
runormal said:
My purchases/exchanges were made from the same Apple store over about 3 week time period. During this time period I also attempted to purchase Airs from Best Buy but ran into bad luck with dust under the screens and had to make several returns there as well.

Looking back on that time period now I will be the first to admit that I became obsessed over finding a perfect iPad and was "looking" for faults with them because I kept getting ones like the picture. In retrospect I should have stopped after 2 or 3 exchanges like Max(it) suggested and gotten a refund. It would have saved me and my local Apple Store time and energy and then purchased an Air a month or two later, etc. I did also submit customer feedback to Apple thanking the employees by name at the store that I shop at so I hope they are rewarded with some recognition for the good customer service they provided me.
Click to expand...

Then how do you explain that you got 5 yellow iPads in 3-week period? If the store sells 100 iPads a day, that's more than 2000 iPads. Randomly drawing 5 yellow ones from 2000+ pool means that nearly all of them are yellow. If so, that would make 2000+ unhappy customers and will definitely generate a lot of negative buzz - you'll have a hard time getting in the store as it'll be flooded with unhappy customers with pitchforks.

I don't understand this from the basic probability theory perspective. Somebody explain this paradox!
 
All the pictures included in posts above, look just fine to me, or am I missing something..?
Get over it, buy Samsung instead, oh wait, you've got one already, don't you?
Samsung recently employed 100's of so called Apple trolls and their mission is very simple - make any newly released Apple product look bad by interacting and blending in into most prominent iPad forums...
Go and figure... 😉
 
Jbru187 said:
I would say that's the best picture I've seen that captures the problem. The 2 Airs I had looked the same.
Click to expand...

For sure on that photo I saw a real problem

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vgamedude said:
Wouldn't let me edit and add another picture on iphone so I'm just going to double post, sorry.

Let me know if better pics are needed.
Click to expand...

vgamedude said:
Now that I look at it my screen might actually be defective. Take a look at the attached and see what you think please, I might just be insane from reading all these posts but oh my god if it is there's an hour drive to exchange it ;_;
Click to expand...

I can't really see anything wrong in your unit ...
Here again someone reading a thread like this and suddenly became aware of an "issue" he didn't know before 🙄

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quamsi said:
This is why these forums are detrimental to some people. Looking at your screen is a lot like looking at mine. Where overall it looks perfect, but if you look hard enough, while squinting, while jumping on one foot, you may see just a hint of a warmer tint off to the left. But only if you really think about it. It sounds like this issue is legit, but some people are more sensitive to it than others. I'll post my screen next to my Lenovo laptop screen so you can see what I mean. I love my tablet. I do not feel that it is defective. Is there a slight warmer side? Probably. Is it worth the headaches of returns? Absolutely not, it in no way affects my enjoyment of the device. I only notice it if I try to, and half the time I think I'm imagining things. I'd be hard pressed to get someone IRL to see it too.

My tablet is at about 40% brightness here in this picture:
Image
When I crank up the brightness another few percent, it is as clean as can be.
Click to expand...


I absolutely agree with you.
A lot of people browse this forum, and threads like this (or the worse one about "image retention" 🙄) completely unaware of any issue and happy with their device, and after a few minutes they are screaming "aaaaargh ! Yellow tint ! 😱 Aaaeargh ! I have retention (and they are watching a check board since 10 minutes at 100% brightness so they are basically burning the check board into their real retina and going to experience image retention also watchin their fridge !!! 😀) !!! Aaaargh my iPad is bleeding !!!!".
And then they start returning iPads ... 😀
 
Max(IT) said:
So far runormal is the only one which could provide a photo showing a real issue for me.
Click to expand...
All the photos provided here prove absolutely nothing.
All iPads, sorry, not all (99.9%) are O.K.
You must be be very unlucky one, because millions of iPad users are happy.
What a useless topic this is.
Next....
 
atlatnesiti said:
All the pictures included in posts above, look just fine to me, or am I missing something..?
Get over it, buy Samsung instead, oh wait, you've got one already, don't you?
Samsung recently employed 100's of so called Apple trolls and their mission is very simple - make any newly released Apple product look bad by interacting and blending in into most prominent iPad forums...
Go and figure... 😉
Click to expand...
This is sadly true ... 🙁

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atlatnesiti said:
All the photos provided here prove absolutely nothing.
All iPads, sorry, not all (99.9%) are O.K.
You must be be very unlucky one, because millions of iPad users are happy.
What a useless topic this is.
Next....
Click to expand...

Me ?! 😕
Actually I'm very satisfied by my iPad air , and I never returned a single Apple product.
In almost 25 years I had just an iPod Nano, a Time Capsule and an iPhone 4 substituted with a refurbished due to malfunction during the first year.

By the way I don't think your 99% is a correct figure.
I think that 3-5% of defective units is a more reliable number in this kind of device.
 
Personally, I think this thread is long In tooth and should be axed ASAP.
Nothing is gained by complaints by the same 10 posters or so and these look more and more like trolling.
Give up guys, nothing to gain here 😉
 
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