AirPods iOS 11 features not working?

Discussion in 'iOS 11' started by Shane2017, Jul 17, 2017.

  1. Shane2017 macrumors newbie

    Joined:
    Jul 17, 2017
    #1
    When AirPods were first announced, the lack of options other than Siri for track-navigation was a complete dealbreaker for me. So I was thrilled when I learned that iOS 11 introduced the ability to assign custom actions (play/pause and next track) to individual AirPods.

    I immediately ordered a pair and upgraded to iOS 11. Cut to five weeks later (aka yesterday) when my brand new AirPods arrived...and I can’t get the highly-touted new features to even show up in iOS. I’ve updated the AirPod firmware to 3.7.2, I’m running iOS 11 beta 2, yet when I go into settings->Bluetooth—>AirPods info, there’s no option for “right” and “left”...? I’ve watched videos and I’ve seen screenshots, so I know that other people are able to access these features. I’m beyond frustrated and on the verge of sending these back. Any ideas? Help would be much appreciated.
     
  2. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #2
    Initially when Airpods shipped there was a firmware update. Did you update the firmware prior to loading iOS 11 on your phone? I own a pair of Airpods and the left/right customization is available to me on iOS 11.
     
  3. Shane2017 thread starter macrumors newbie

    Joined:
    Jul 17, 2017
    #3

    I updated the AirPod firmware first thing. I’m running the latest AirPod firmware and the latest iOS 11 public beta.
     
  4. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #4
    Did you try a reset on the airpods? (the one that involves holding down the button on the back for like 5 seconds) and then repairing them?
     
  5. Shane2017 thread starter macrumors newbie

    Joined:
    Jul 17, 2017
    #5


    That worked! Eff yeah. Thank you! :D
     
  6. Armen macrumors 604

    Armen

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    Apr 30, 2013
    Location:
    127.0.0.1
    #6
    Should have came here earlier ;)

    You're welcome :D
     
  7. stooovie macrumors 6502a

    Joined:
    Nov 21, 2010
    #7
    Hm, that didn't work here. Forgot the Airpods, placed them into case, held button for ~5s, re-paired, still no new options.
     
  8. Armen macrumors 604

    Armen

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    Apr 30, 2013
    Location:
    127.0.0.1
    #8
    are your Airpods on the latest firmware?
     
  9. stooovie macrumors 6502a

    Joined:
    Nov 21, 2010
    #9
    I thought that was the process to get them to the latest firmware. I'm on 3.5.1.
     
  10. stooovie macrumors 6502a

    Joined:
    Nov 21, 2010
    #10
    Okay, I'm now on 3.7.2. I've rebooted the phone, forgot and re-paired the Airpods and STILL no new iOS 11 features. I'm on b5.
     
  11. aldoamry macrumors newbie

    aldoamry

    Joined:
    Sep 22, 2017
    #11
    stoovie,my airpods have the same problem with urs,do u know the solution?
     
  12. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #12
    You guys are sure your AirPods are powered up, connected to your iPhones AND are capable of playing music, etc? Only then will you see the setup screen for the control features (Settings, Bluetooth, Your AirPods, touch the blue "I")
     

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