AirPods Pro 2 Users Report Issues With Connection Randomly Dropping

[sorgo †]

Weird, I’ve not had any issues with my Pro 2s connected to either my 13 mini or iPad 9th gen.

 

[Wackery]

Another ‘pro’ product from modern apple

 

[jarman92]

All these issues and bugs. This is terrible press. Who is over their QA?

Apple sells millions of devices. "All these issues" probably represent a fraction of a percent of AirPods and iPhones sold this month.

And FWIW, both my AirPods Pro 2 and iPhone 14 Pro are totally fine and have had no issues.

 

[contacos]

You get a bug and YOU get a bug and you get a bug

 

[jarman92]

Mine arrive tomorrow. At least I know what I will probably experience.

Got mine Friday and have been using them pretty much nonstop since, with absolutely no issues. Which is probably the experience of the overwhelming majority of users.

 

[Apple_Robert]

Got mine Friday and have been using them pretty much nonstop since, with absolutely no issues. Which is probably the experience of the overwhelming majority of users.

Hopefully, that applies to me as well.

 

[FreeState]

this happens on my 1st generation Pros as well. Every time I finish a run I lose my audio - it shows it playing but nothing is playing via the headphones. If I change the transparency settings, it comes back.

This happened with the watch update and iOS16.

 

[MaaK]

Yeah the connection drop is annoyingly noticeable. There also seems to be some audio distortion in the first couple of seconds. The APP2’s performance is all but stellar.

Have the same issues. With Dolby Athmos activated, you can hear the switch from ‚normal‘ to ‚Spatial Audio‘ after a few seconds. Also, every other second there’s a drop. But also had that problem with the AirPods 3.

 

[I7guy]

All these issues and bugs. This is terrible press. Who is over their QA?

Terrible press? How and why? It’s better if bugs didn’t exist, but they do.

 

[David1964]

and this is why, my friends, you wait until black friday to bu

 

[sorgo †]

You get a bug and YOU get a bug and you get a bug

That October event is looking amazing 😍

 

[oswaldb]

I love them when they are working. I just started getting the drop-offs to MBP Pro. Super annoying. Googled it & came here to discover this is an issue. Hopefully, it will be resolved soon.

 

[Slainor]

It just works! You’re going to love it!

 

[vikingjunior]

"Your not using them right" -Apple

 

[David1964]

Having the same problem with mine.I have just booked a genius bar appointment before I saw this post.Seems like it might only be a firmware issue now.Might cancel and wait and see.

 

[TimmKook]

GOOD MORNING!

I can all but guarantee you that they're just listening to them wrong.

 

[sorgo †]

I can all but guarantee you that they're just listening to them wrong.

Thank you, Mr. @TimmKook for taking time out of your busy mornang to enlighten us with this much-needed reassurance. Praying hands for you! 🙏

 

[gluckett]

I've seen this fairly frequently already and never did with the first generation. Mine seems to happen more when I'm using them on my iPad Pro. Sometimes they randomly drop connection, sometimes connection switches back to my iPhone for no good reason, just very random annoying behavior. I wonder if it's related to the iPad and iPadOS 16 not being released yet?

 

[cap7ainclu7ch]

this happens on my 1st generation Pros as well. Every time I finish a run I lose my audio - it shows it playing but nothing is playing via the headphones. If I change the transparency settings, it comes back.

This happened with the watch update and iOS16.

Yep this isn't hardware. Noticed these with my original APP's with the last update. Everyone needs to chill out a bit.

Just unboxed my APP2's and so far the audio quality is a very noticeable step ahead of the original.

 

[dannyyankou]

Well I guess I'm not going to upgrade. My originals are starting to have the static issue again, I guess I'm getting them replaced again.

 

[hirshnoc]

No issues here; used them for most of the day yesterday.

I will say I am having difficultly getting them to show up in Findmy, but that’s about it. AirPods Pro 2 did not disappoint.

 

[Realityck]

Some users of the second-generation AirPods Pro are reporting ongoing issues with their brand new earbuds randomly disconnecting from their devices as they listen to music or watch a video.

Looking at the other thread you have a post like this.

This. I have owned 2 pair of AirPods Pro Gen 1 and both of them had this issue.
I am now so sick of this so I have tossed them and using Jabra instead with no issues.

Note the comment about it happening to previous model, so I wouldn't assume it's something new with AirPod Pro gen 2 like this thread suggests, more like what AirPods Pro FW is in use, along with the device its is paired to along with what iOS/app is being used.

 

[sorgo †]

Looking at the other thread you have a post like this.


Note the comment about it happening to previous model, so I wouldn't assume it's something new with AirPod Pros, more like what FW is in use, along with the device its is paired to along with what app is being used.

As stated in that thread, I personally only ever experienced this issue (with first-gen Pros) whilst also trialing an AirTag which is what ended up being the culprit of any signal interference. I wonder how many people complaining here also use AirTags? 🤔

 

[Fozzee]

I'm having major issues with my Garmin Epix 2. Sounds drops and even reboots my watch.

However they are working fine with my iPhone and Fold4.

I've also updated to the latest firmware.

 

[KeepCalmPeople]

There'll be a firmware update to fix this quickly enough. Of course, it will also reduce the noise cancellation 😂.