Already Dropped and Shattered

Discussion in 'iPhone' started by Mr.PS, Jun 25, 2010.

  1. Mr.PS macrumors 6502a

    Joined:
    Jan 8, 2008
    #1
    Just accidentally dropped my iPhone 4 in the bathroom and the rear glass shattered on the tile. I bought the phone with Amex business platinum. Has anyone used Amex's purchase protection before to replace a damaged iPhone? The phone is EXTREMELY fragile. I should've been more careful, but the 3G/3GS was a much tougher phone. The new and improved glass that supposedly 20x stronger then normal glass is ********. It was dropped from maybe 3 feet tops and has a spider crack on the rear glass. :(
     
  2. Ishimaru macrumors 6502a

    Joined:
    Jun 18, 2009
    Location:
    Los Angeles
    #3
    Be more careful. I've only ever dropped my phone twice, both of which were them falling out of my backpack. Do people just have slippery hands or something?
     
  3. Gagoots macrumors regular

    Joined:
    Oct 8, 2006
    #5
    pics or it didn't happen. Just hold it up to a mirror and take a picture.
     
  4. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #6
    You'd only be covered up to the price you paid, so you'd have to cough up the balance of the unsubsidized price if you were to purchase a new one at the no-commitment price outright.

    However, doesn't Apple still have a policy of replacing shattered iPhone for $200? If so, you can just submit a claim for that amount.
     
  5. alana22 macrumors regular

    Joined:
    Apr 12, 2007
    Location:
    Seattle
    #7
    haha you have the greatest username on this forum
     
  6. Andrew K. macrumors 65816

    Joined:
    Jul 9, 2008
    #8
    Buy the Amex coverage now, use the phone for a week or so and then call in and say, "Whew glad I bought the protection plan before I dropped my phone I'm such a klutz!" ;)
     
  7. -PsYcHoNoVa- macrumors member

    Joined:
    Nov 26, 2009
    #9
    That's called fraud.
     
  8. Hellishness macrumors 65816

    Hellishness

    Joined:
    Jan 27, 2010
    Location:
    Bay Area, CA
  9. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #11
    Fraudulent claim is fraudulent.
     
  10. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #12
    You're aware that the purchase protection plan is automatically included when you charge an item to the card in full? No separate purchase necessary.
     
  11. RiceRacerDX macrumors 6502

    Joined:
    Jan 31, 2009
    #13
    It's called genius.
     
  12. Matthew Yohe macrumors 68020

    Joined:
    Oct 12, 2006
    #14
    You're still going to shell out at least 400 bucks though... You don't think Amex is going to cover the price to buy a full priced phone do you?
     
  13. Andrew K. macrumors 65816

    Joined:
    Jul 9, 2008
    #15
    It was a joke, my family business has Amex and protection is always included as stated below. We buy most of our Mac products this way. We even had a Macbook stolen at delivery to our office and was replaced by Amex :)

     
  14. mloffa macrumors 6502a

    mloffa

    Joined:
    Jul 13, 2009
    #16
    Wow, the OP dropped his brand new iPhone. Ya know, the one we've ALL been waiting for for what seems like forever?
    And we all want pics?
    Give the guy a break.

    OP,
    My only suggestion would be to go to the Apple store and see what they can do.
    I'm really sorry for what happened.
    Maybe buy a bumper this time if you are able to get it replaced.
     
  15. Andrew K. macrumors 65816

    Joined:
    Jul 9, 2008
    #17
    Old meme is Old.
     
  16. cowsrus macrumors 6502

    Joined:
    Mar 17, 2008
    #18
    if you go to the Apple store and state the phone came this way, its early enough for them to believe it

    they are generally pretty generous when it comes to that
    I remembered i dropped my ipod video back in the day and went in and said that i didnt drop it, the parts on the inside just became loose, and low and behold I walked out with another ipod video :D
     
  17. matrix07 macrumors 601

    matrix07

    Joined:
    Jun 24, 2010
    #19
    Why do we need to give him a break? :confused:

    Pic pls.
     
  18. mloffa macrumors 6502a

    mloffa

    Joined:
    Jul 13, 2009
    #20
    I think the last thing the OP wants to do is take pics of his shattered iPhone 4.
     
  19. JosephBergdoll macrumors 6502

    Joined:
    May 7, 2009
    Location:
    NYC
  20. Gagoots macrumors regular

    Joined:
    Oct 8, 2006
  21. i-John macrumors 6502a

    i-John

    Joined:
    Jul 14, 2008
    Location:
    The Republic of Texas
    #23
    Sucks to be you. Maybe next time you won't be be such a clutz.
     
  22. Subliminal28 macrumors newbie

    Joined:
    Jun 25, 2010
    #24
    That sucks man! I'm so sorry :(. Like someone else said, can't you get the AT&T insurance and a week later say oh crap I dropped it. It's not really fraud because a broken back is a broken back. And if it is fraud, you just got the freaking thing man! That sucks!
     
  23. matrix07 macrumors 601

    matrix07

    Joined:
    Jun 24, 2010
    #25
    If he want to give us a message "The phone is EXTREMELY fragile." then the first thing he need to do is take PICS and post it.
     

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