Am I the only one that thinks the earpiece volume of iPhone 6 is too low??

100

macrumors member
Original poster
Sep 21, 2014
86
2
Whenever I talk to someone I need to put it at the highest volume and I still sometimes have trouble hearing the other person even then. Any of you run into this issue with the new iPhone 6? Also I feel as if the earpiece isn't as clear as before, conversations sound muffled at times.

Thoughts??
 

bandofbrothers

macrumors 601
Oct 14, 2007
4,780
328
Uk
Of course it can depend on network connection but if you do feel it's a possible fault then seek help from the Apple Genius bar to have a diagnostic run.
 

kas23

macrumors 603
Oct 28, 2007
5,627
291
Couldn't possibly be a problem with the iPhone 6. I think the people you talk with are talking wrong. Tell them that.

Sorry for the sarcastic response. Unless they sound abnormally quiet, I don't think there's anything mechanically wrong with your phone. It's just designed that way. Dumb question, but the earpiece isn't covered with anything (screen protector, lint), right?
 

Hal~9000

macrumors 68020
Sep 13, 2014
2,019
1,768
Thoughts??
Go clean out all that earwax! :p

On a more serious note: OP have you tried a bluetooth headset while on the same call to compare sound quality and if it's really the earpiece speaker or the connection (or lack thereof) the other person has?
 

greytmom

macrumors 68040
Jun 23, 2010
3,429
622
This is going to sound insane, but if you are holding it in the same position that you used to hold your 5 in, mouthpiece wise, then the earpiece is no longer in the optimum position, since the phone is longer. Once I realized this and adjusted the top of the phone to hit where the ear canal lies, problem solved.
 

maliu

macrumors 6502a
Jun 24, 2010
700
18
I have to turn my volume down or it echos. Found this out through trial and error.
 

Harthag

macrumors 65816
Jun 20, 2009
1,157
1,142
U.S.
I feel that my 6 earpiece volume is very loud actually. During calls I never have it more than 50% volume.
 

100

macrumors member
Original poster
Sep 21, 2014
86
2
There is nothing covering my ear piece, the speaker phone sounds loud; the ear piece not so much. Even at the highest setting. I am also using the apple leather case so the case doesn't block it either. It is frustrating at time. I don't think it is signal strength I always have around 3-5 bars of ATT LTE in 90% of where I am.
 

movieator

macrumors 65816
Sep 17, 2009
1,158
357
LA, CA
There is nothing covering my ear piece, the speaker phone sounds loud; the ear piece not so much. Even at the highest setting. I am also using the apple leather case so the case doesn't block it either. It is frustrating at time. I don't think it is signal strength I always have around 3-5 bars of ATT LTE in 90% of where I am.
Maybe you're just losing your hearing.

I'm not being sarcastic, either.
Just throwing the idea out there.
 

BurntReality

macrumors 6502
Jun 21, 2010
444
33
Tyler, TX
This is going to sound insane, but if you are holding it in the same position that you used to hold your 5 in, mouthpiece wise, then the earpiece is no longer in the optimum position, since the phone is longer. Once I realized this and adjusted the top of the phone to hit where the ear canal lies, problem solved.
I would venture to bet this is the problem.
I had this problem with my 6 plus and realized I wasn't aligning it properly over my ear.
 

Nhwhazup

macrumors 68030
Sep 2, 2010
2,539
807
New Hampshire
I have the Plus and have also found the hearing volume very low. I usually use my phone hands free in the car or with earphones. So I can't really compare between my old 5 and the new Plus. However, the Plus when using it to my ear is really low. Even with it turned all the way up, it's low. If I move it around and position it just right, I can hear okay. But I definitely notice it being noticeably lower.
 

100

macrumors member
Original poster
Sep 21, 2014
86
2
I have the Plus and have also found the hearing volume very low. I usually use my phone hands free in the car or with earphones. So I can't really compare between my old 5 and the new Plus. However, the Plus when using it to my ear is really low. Even with it turned all the way up, it's low. If I move it around and position it just right, I can hear okay. But I definitely notice it being noticeably lower.

My glad someone else here agrees with me. To the others: I don't think I am losing my hearing, I'm only 27! My previous phone LG G2 was heard loud and clear in regard to phone calls.
 

TheUnforgiven

macrumors member
Feb 4, 2014
68
0
I have this problem too on my 6+.

Even my mom has it on her 6.

Apple will probably do something about it in future updates. iOS 8 is nothing but trouble :/
 

mdlooker

macrumors 65816
Mar 7, 2011
1,220
201
US
I thought it was just me as most of the time I put it on speaker. There are, however, times that it sounds just fine.

So I've been second guessing myself for a few weeks now.
 

sjperformance

macrumors 6502a
Oct 7, 2013
582
356
Miami 305
I have the Plus and have also found the hearing volume very low. I usually use my phone hands free in the car or with earphones. So I can't really compare between my old 5 and the new Plus. However, the Plus when using it to my ear is really low. Even with it turned all the way up, it's low. If I move it around and position it just right, I can hear okay. But I definitely notice it being noticeably lower.

Same issue here. On my 6+ volume is low.
 

maflynn

Moderator
Staff member
May 3, 2009
66,708
33,599
Boston
I've had this issue on other phones, I think its not a design issue, but rather it occurs on some phones, and if yours is doing it. You're best bet is to get it exchanged.
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,221
Jacksonville, Florida
My 6 earpiece volume has been maxed from day one and has always been harder to hear than my 5S.

I would return but the Aplle store is still a madhouse and I doubt they have a 6 to replace mine.
 

Ryanhdd

macrumors regular
Nov 1, 2007
243
33
Virginia Beach, Virginia
6plus and I am an audio engineer I agree the volume is much lower than my iPhone 4s. I even had a life proof case on that. Which does affect volume. I want to put a life proof on my 6plus but I'm concerned it's going to be so low it would drive me crazy. I need a waterproof case as I fish a lot and am on my boat every weekend. But I agree with the op
 

100

macrumors member
Original poster
Sep 21, 2014
86
2
This discussion is very interesting as first I believed it was just my phone and now with the recent posts in this topic it may be a minor defect from some phones. I hope an update does fix it. Do your iPhone 6's do it all the time is it intermittent?
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,221
Jacksonville, Florida
This discussion is very interesting as first I believed it was just my phone and now with the recent posts in this topic it may be a minor defect from some phones. I hope an update does fix it. Do your iPhone 6's do it all the time is it intermittent?
Mine has been constant low volume compared to my other iPhones.
 
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