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Says you.

You keep drinking the Hateraid
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, it obviously works for you.

Yes, it does. All reserved for the AW. ;)
 
Feels like she's making a lot of mistakes since taking over. The watch online only at launch, macbook online only at launch, no lines outside stores that many fans enjoy for new products, delayed back to school program etc

Do you think that it was her decision on both of these?
 
Here in California, many schools are scheduled to start in August. Not much time for students to be making choices for the devices they will think they need.
If I was a student, I would have probably already made my purchase earlier to be ready for class, plus knowing what funds I had available to make my decision.
 
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Here in California, many schools are scheduled to start in August. Not much time for students to be making choices for the devices they will think they need.
If I was a student, I would have probably already made my purchase earlier to be ready for class, plus knowing what funds I had available to make my decision.
There are back to school sales that start after school starts that still do well as far as selling merchandise.

There are also quite a few people who have something somewhat older and think it will serve them fine but realize they could use something newer once they actually use what they have when they are back in school mode and could jump on some sale that is happening at that time (while passing on an earlier one prior to start to school).
 
Do you think that it was her decision on both of these?

We can't say for certain. But what we do know is she has made videos for Store employees about all four of the things I mentioned and it seemed like it was her idea, especially for the online only purchasing of the MacBook and Apple Watch at launch. The back to school program is somewhat less clear but she is the SVP of both in-store and the online store and I'd think a sale like the back to school program would be under her guise.
 
We can't say for certain. But what we do know is she has made videos for Store employees about all four of the things I mentioned and it seemed like it was her idea, especially for the online only purchasing of the MacBook and Apple Watch at launch. The back to school program is somewhat less clear but she is the SVP of both in-store and the online store and I'd think a sale like the back to school program would be under her guise.

I just can't imagine Cook letting her rock the boat like that all on her own, especially with the Apple watch launch. IMO, they were no where near ready to launch the watch or they were going to see what sold first and then build them. They had no inventory at launch, and given this constraint, they may have decided to go online only until the supply caught up. They did not have millions of these watches ready to go on launch day. I still say that such a radical departure from the norm had to be approved by Tim. The watch launch was a disaster, if one person is to blame, it has to be Tim. Otherwise it was a group effort.

And who knows, they may be getting away from the BTS promotion or just starting it a bit later in the season than they did in the past. We'll know soon enough.
 
I just can't imagine Cook letting her rock the boat like that all on her own, especially with the Apple watch launch. IMO, they were no where near ready to launch the watch or they were going to see what sold first and then build them. They had no inventory at launch, and given this constraint, they may have decided to go online only until the supply caught up. They did not have millions of these watches ready to go on launch day. I still say that such a radical departure from the norm had to be approved by Tim. The watch launch was a disaster, if one person is to blame, it has to be Tim. Otherwise it was a group effort.

And who knows, they may be getting away from the BTS promotion or just starting it a bit later in the season than they did in the past. We'll know soon enough.

That doesn't really make much sense.

But anyway, Apple had people pre-order watches /before/ the in-store try-on launched. That meant people had to order their watches blind. I know plenty of people who ordered many different sizes and types and then cancelled all but one of their orders after doing the in-store try on.

That was definitely her fault as retail SVP by not having the try-ons before the pre-orders.

And even after you tried the watch on in-store, you couldn't reserve or pre-order in-store. You had to do it yourself online. Same situation with the new MacBook.

Are you telling me the MacBook was constrained too? - By the way Apple now has a lawsuit from their own store employees about bag checks outside of work hours, is that also Tim Cook's fault?

At what point is anything Angela's problem? Her role at Apple is SVP of Stores and Online Store. She isn't on a glass cliff, Tim Cook is not there making all these decisions for her and as I said she has already copped to making them in the previous videos to store employees that have leaked in full (go watch them yourself).
 
That doesn't really make much sense.

But anyway, Apple had people pre-order watches /before/ the in-store try-on launched. That meant people had to order their watches blind. I know plenty of people who ordered many different sizes and types and then cancelled all but one of their orders after doing the in-store try on.

That was definitely her fault as retail SVP by not having the try-ons before the pre-orders.

And even after you tried the watch on in-store, you couldn't reserve or pre-order in-store. You had to do it yourself online. Same situation with the new MacBook.

Are you telling me the MacBook was constrained too? - By the way Apple now has a lawsuit from their own store employees about bag checks outside of work hours, is that also Tim Cook's fault?

At what point is anything Angela's problem? Her role at Apple is SVP of Stores and Online Store. She isn't on a glass cliff, Tim Cook is not there making all these decisions for her and as I said she has already copped to making them in the previous videos to store employees that have leaked in full (go watch them yourself).

The no watch inventory makes perfect sense to me. Pre ordering without being able to try it on doesn't make sense to me personally, but millions of people pre odert the new iPhone each year site unseen too. They weren't ready to launch the watch when they did and they paid for it by looking very un Apple like. Cook knew every detail before it took place and no one is going to convince me otherwise. He has the final say, he agreed to it.

Macbook availability seemed to be limited too. They had no inventory. Tim is the supply chain master. The buck stops with him. He hired her, he meets with her. She didn't pull this out of her hat as a last minute surprise.
 
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Pretty sure I read about the same thing happening under Browett's disastrous reign, so it's not something she brought in.

As for the promotion, they seem to have cut back on free stuff, such as the 12 days of christmas, since people got all moany about the free U2 album. Maybe coincidence, maybe connected, who knows?

Browett was/is an absolute tool.

I can tell you that here in the UK, there was an ENOURMOUS collective "Please say it isn't true" when we learnt he was moving to Apple.

Michael-scott-no.gif



He headed up a company called Dixons here in the UK (that is now online only) that also owns Currys (electrical retailer) and PC World.

The whole group has a strong reputation for diabolical customer service and employing people that know nothing about their products, but everything about the overpriced warranties they like to sell you.

If there was ever a round peg in a square whole, Browett was it.
 
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Please don't let it be apple music... please no.

I am buying a new laptop for school and lets be honest here, if they decide to give me a whopping 2-4% (2,400$ rMBP, 100 or 50$ gc) not even cash back but store credit that will be nice but I'm going to buy it anyway.

Apple music has NOTHING to do with school or the computer. At least you can use the gc for a new sleeve, or software, or a book bag.. something that you can use for school... apple music? I'm sure some people may like it but for the people like me that just don't want it it would be about as exciting as getting a 120.00 ed hardy tee shirt, not in my size. Thanks?

If they are worried about people trying to pocket the gc and return the laptop (which doesn't work) than maybe give us the option of discounting apple care or music?

Come to think of it, I am on the fence about the apple watch, at least the first gen, so I'll let this be a sign. If they give a 100gc than I'll get the watch, if they don't I won't.
 
Perhaps they've decided not to depress thousands of children by having a "back to school" promotion before the end of the previous term!

Well, used to depress me and my friends when I was at school.
 
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Seems a little late to be promising a back to school special. Not too late, but its getting there. I hope Apple gets its act together and starts offering some compelling incentives.
 
I'm hoping there's some kind of promo for students who purchased a Mac within the last few months (May, June, July) since they missed out on the normal BTS program.

Students have year-round access to Apple's Education discount, which can be way better than BTS. I qualified for the scheme as a mature student, but didn't expect to get much of a deal as I was buying pretty high spec New Mac Pro before the initial supply constraints had eased, but the edu store gave me a 20% discount - pretty much $1000 off a newly launched product.
 
Here in California, many schools are scheduled to start in August. Not much time for students to be making choices for the devices they will think they need.
If I was a student, I would have probably already made my purchase earlier to be ready for class, plus knowing what funds I had available to make my decision.

exactly. Parents would also have wanted peace of mind too. Angela delaying this shows how out of touch she is with working people who aren't on billion dollar paycheques.
 
She sends weekly videos to the apple store employees?
If I was working at the store I'd find that really odd/patronising.
Doesn't seem very 'Apple like'
I wonder if they march in, single file, to a dark room, with a huge screen, for these reeducation videos - kinda like the 1984 Apple TV commercial that started it all.
 
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I just can't imagine Cook letting her rock the boat like that all on her own, especially with the Apple watch launch. IMO, they were no where near ready to launch the watch or they were going to see what sold first and then build them. They had no inventory at launch, and given this constraint, they may have decided to go online only until the supply caught up. They did not have millions of these watches ready to go on launch day. I still say that such a radical departure from the norm had to be approved by Tim. The watch launch was a disaster, if one person is to blame, it has to be Tim. Otherwise it was a group effort.

And who knows, they may be getting away from the BTS promotion or just starting it a bit later in the season than they did in the past. We'll know soon enough.


Well stated. I'm surprised you have not be assaulted by the Tim Apologists yet. :apple:
 
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