Any Class Action over iOS 7 on iPhone 4?

[acfusion29]

I always love the "I hope they get sued" mentality. That seems to be the first thing to pop in people's minds these days.

it's an american thing. people don't think like this anywhere else in the world

also, apple has 1 of 2 choices

1. release update, everyone cries it doesn't work
2. not release update, everyone cries they didn't get the update

either way it's not a win/win situation

and no "make it work on a 3 year old device" is not the answer. you move forward with technology, not backwards.

 

[jrswizzle]

So wait - you're perfectly fine using the same phone for 4+ years, but can't be bothered to wait another month or two (possibly less) for the bugs of a major revamp to the OS to be ironed out?

Oh the victim mentality our culture has....its all the big bad corporations' fault with their greedy CEOs......

Oy...

How much would it cost you to purchase an iPhone 5C? Are you on contract? or off?

If you aren't locked into a contract, I can see how high price tags could turn you off to upgrading. But heck - over the course of 4 years all you'd need to do is save up about $15 a month and you'd have a new device running much faster with more features.

I'm not trying to be mean or anything - and I don't know your situation. Just pointing out there are various routes to go here that should be considered well before suing for something as ridiculous as this.

 

[gotluck]

should have saved your shsh blobs for downgrading! iphone 4 is last of the downgradable devices, but you had to have been prepared

no downgrading sucks for older devices. Apple's like 'gotcha' now you have to upgrade

 

[gotluck]

it's an american thing. people don't think like this anywhere else in the world

also, apple has 1 of 2 choices

1. release update, everyone cries it doesn't work
2. not release update, everyone cries they didn't get the update

either way it's not a win/win situation

and no "make it work on a 3 year old device" is not the answer. you move forward with technology, not backwards.

best solution would be
3. allow downgrading, particularly for older devices, which is possible on basically any other OS

 

[c0LdFire]

iOS 7 effectively destroyed the experience and usability of my iPhone 4. Since upgrading it is a SLUGGGggg! With no option to downgrade to 6, surely there must be a class action brewing.. or so I hope. Anyone know?

No, there's not going to be a class action lawsuit over your almost four year old phone being slow. Upgrade or deal with it, honestly. 7.1 should speed it up quite a bit based on others' claims on this forum, but it was completely optional for you to upgrade - no one held a gun to your head and forced you.

 

[Menneisyys2]

best solution would be
3. allow downgrading, particularly for older devices, which is possible on basically any other OS

Exactly.

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it was completely optional for you to upgrade - no one held a gun to your head and forced you.

This has been discussed over and over again in this very forum.

OS upgrades are much more enforced than anywhere else in the IT sector. If anything goes wrong and you need a fresh start (even when done manually, by you) or even you get your device repaired, you will be upgraded and you can't do anything against it. You can't just tell Apple or the telcos doing the warranty service "now, in no way upgrade the OS on this iPhone while it's being repaired" - at least not here in Europe.

 

[gotluck]

No, there's not going to be a class action lawsuit over your almost four year old phone being slow. Upgrade or deal with it, honestly. 7.1 should speed it up quite a bit based on others' claims on this forum, but it was completely optional for you to upgrade - no one held a gun to your head and forced you.

The words completely optional must mean different things to us. You conveniently forgot to mention all the wasted space taken by the ota, unless jailbroken, too.

 

[acfusion29]

best solution would be
3. allow downgrading, particularly for older devices, which is possible on basically any other OS

but then people will complain that they're stuck with x version of ______ application and they can't get the new features unless they update their OS, which they dont like how it performs on their device.

either way, it's a lose/lose

 

[Menneisyys2]

but then people will complain that they're stuck with x version of ______ application and they can't get the new features unless they update their OS, which they dont like how it performs on their device.

either way, it's a lose/lose

I'd VERY happily live with that if I knew I can easily downgrade.

 

[gotluck]

but then people will complain that they're stuck with x version of ______ application and they can't get the new features unless they update their OS, which they dont like how it performs on their device.

either way, it's a lose/lose

Agreed with above, would much rather have a better performing device, than have more up to date Api's

OSX has the same fault you describe, along with nearly every other OS

 

[C DM]

but then people will complain that they're stuck with x version of ______ application and they can't get the new features unless they update their OS, which they dont like how it performs on their device.

either way, it's a lose/lose

That has been happening with computers for decades, and yet the world still spins and nothing really crazy has happened because of it.

 

[mcdj]

Can't upgrade to iOS 7 on your 4 year old phone? Class action suit! Upgraded to iOS 7, but it slows down your 4 year old phone? Class action suit!

People clamor for the latest innovations on their tech gear, they demand them as soon as humanly possible, and they kick and scream when a feature they could have is skipped on a new release.

So the companies scramble to give people what they want, and compress years of R&D into months. 4 years is now a decade in tech years.

But is that good enough? Nope. People ALSO demand that their 10 year old (in tech-years) phone be treated like a brand new one in in terms of software support and compatibility.

Ok, so the the companies bend over backwards to keep things as backward compatible as possible. But is THAT good enough? Nope. Now they demand upgradeability of dinosaur devices, AND the option of downgrading if they don't like the results.

Amazing.

 

[charlituna]

Slowdown on older devices is hardly anything new. The 3GS could barely handle iOS 6. The first gen iPads could barely handle iOS 5.

This is true. and frankly why I wish Apple wouldn't go back quite so far on supporting older hardware. the iPhone 4 perhaps should have stopped with iOS 6, the 4s should perhaps stop at iOS 7 and so on. That still gives folks a good 2-3 software versions and now that they are keeping older versions of software in the files so folks don't get blocked out it's really not a huge issue like it was before.

 

[deluxeshredder]

I have a 3GS on iOS 6 and it runs fine. All the animations are smooth, apps load pretty quick and the battery life is still decent. A better example would be the iPhone 3G on iOS 4. That was unusable!

iOS 7 on iPhone 4 is far worse than iOS 4 on iPhone 3G.

 

[Menneisyys2]

iOS 7 on iPhone 4 is far worse than iOS 4 on iPhone 3G.

It isn't. I have both (being a dev, I have almost all iPhone models) - I'll shoot a video comparing the two running at 4.2.1 / 7.0.4, respectively. The 3G is absolutely useless on 4.x; the iPhone 4 is usable (but not particularly nice) on 7.x.

 

[lovewd]

This is just such an outrageous, ridiculous question. On what grounds would you be able to sue a company for a 4 year old phone that has a little bit of trouble running the latest OS? Nobody forced you to update.....
Just deal with it and get a new phone if this is such a large issue. Apple owes you nothing. You make it sound as if this issue has ruined your life completely! It's just some lag on a phone, not a missing limb.

 

[I7guy]

iOS 7 on iPhone 4 is far worse than iOS 4 on iPhone 3G.

My wife's iPhone 4 runs fine on 7.0.4 and she is a power user. I just turned off the CPU sucking features.

 

[Menneisyys2]

Nobody forced you to update.....

Again and again: this is only half of the truth. There are cases when you ARE forced to upgrade. https://forums.macrumors.com/posts/18681822/

 

[GreyOS]

So wait - you're perfectly fine using the same phone for 4+ years

The iPhone 4 is 3.5 years old, no one has been using it for 4+ years.

It was on sale from Apple until September 2013, for some people it's only 4-5 months old.

If I bought an iPhone 4 in August and then updated the software the next month to something that significantly slowed it down, with no other options after that update, I'd be pissed off.

But I extend that empathy to anyone with an iPhone 4, regardless of when they got it.

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This is true. and frankly why I wish Apple wouldn't go back quite so far on supporting older hardware. the iPhone 4 perhaps should have stopped with iOS 6, the 4s should perhaps stop at iOS 7 and so on. That still gives folks a good 2-3 software versions and now that they are keeping older versions of software in the files so folks don't get blocked out it's really not a huge issue like it was before.

They should also stop selling old phones and then pushing out updates for them that they can't handle. Why were they selling the iPhone 4 until the 5s/5c came out? Why are they selling the 4s now? They will sell the 4s right until the 6, crazy.

 

[cynics]

I can see your problem. Have you tried contacting Apple? By chance is the phone still under warranty?

If you contact Apple they maybe willing to help you out. Go through the proper channels and explain the performance on your phone is abysmal with no way to fix it. They will probably make you do all the steps (restore as new etc) and they may help as others have mentioned that have ok'ish performance.

It's not beyond a company as large as Apple to offer you something. Discount on a new phone or something. Helps greatly if there is still a warranty in place.

On the GM of 7.1 I'd restore as new. Don't expect the world but it might be decent enough. I had terrible performance from iOS 6 and figured it was my. 4S showing it's age, iOS 7 has brought new life to it. I believe a restore from new of iOS 6 would have fixed my problems back them.

 

[jrswizzle]

The iPhone 4 is 3.5 years old, no one has been using it for 4+ years.

It was on sale from Apple until September 2013, for some people it's only 4-5 months old.

If I bought an iPhone 4 in August and then updated the software the next month to something that significantly slowed it down, with no other options after that update, I'd be pissed off.

But I extend that empathy to anyone with an iPhone 4, regardless of when they got it.

(1) No one is forced to update.

(2) iOS 7 has been somewhat buggy for EVERYONE. Consequences of the annual refresh timeline and a major overhaul of the OS. - 7.1 is coming and from what I've read helps tremendously.

(3) My mistake on the timing - 3.5 years it is. Still, if you're on a contract, that's almost 2 upgrade cycles. If not, you still have had plenty of time to save.

(4) If you bought an iPhone 4 in 2013, I feel badly for you. Either you were misinformed, or simply just wanted to cheapest available. If you are the latter, you really can't expect you'll get the same level of experience as those buying newer, more expensive devices.

All that said - if you still have a 4 or bought a 4 in 2013, you likely shouldn't have an issue waiting a month for 7.1 to solve all these problems before throwing around lawsuit threats.

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Can't upgrade to iOS 7 on your 4 year old phone? Class action suit! Upgraded to iOS 7, but it slows down your 4 year old phone? Class action suit!

People clamor for the latest innovations on their tech gear, they demand them as soon as humanly possible, and they kick and scream when a feature they could have is skipped on a new release.

So the companies scramble to give people what they want, and compress years of R&D into months. 4 years is now a decade in tech years.

But is that good enough? Nope. People ALSO demand that their 10 year old (in tech-years) phone be treated like a brand new one in in terms of software support and compatibility.

Ok, so the the companies bend over backwards to keep things as backward compatible as possible. But is THAT good enough? Nope. Now they demand upgradeability of dinosaur devices, AND the option of downgrading if they don't like the results.

Amazing.

Excellent post. +1! What a ridiculous society we live in....

 

[GreyOS]

(1) No one is forced to update.

This doesn't really hold up because it's not your typical update, like e.g. updating from Windows 7 to Windows 8, where you have to actively take steps to purchase a new copy and install it.

Alerts/badges about this update are pushed to your phone for free, with little to no effort to make clear to the user that it's a significant update that apparently requires research.

What's in question is if Apple is to some extent responsible. For me, these three things contribute to their responsibility:

1) Selling 3 year old iPhone models (during summer 2013)
2) Allowing these models to update to iOS 7
3) Pushing notifications about this update to the device and making it installable in a few easy taps

 

[jrswizzle]

This doesn't really hold up because it's not your typical update, like e.g. updating from Windows 7 to Windows 8, where you have to actively take steps to purchase a new copy and install it.

Alerts/badges about this update are pushed to your phone for free, with little to no effort to make clear to the user that it's a significant update that apparently requires research.

Image

What's in question is if Apple is to some extent responsible. For me, these three things contribute to their responsibility:

1) Selling 3 year old iPhone models (during summer 2013)
2) Allowing these models to update to iOS 7
3) Pushing notifications about this update to the device and making it installable in a few easy taps

Wow.....Apple made it "too easy" so I just had to install it.....lol

I have no more words.....

 

[GreyOS]

Wow.....Apple made it "too easy" so I just had to install it.....lol

I have no more words.....

Sigh. It is an argument against your idea that they weren't forced to update.

Yes, of course they weren't literally 'forced' to. But if an Apple store employee said to someone "You should install iOS 7, it's great, absolutely no problems with it, it'll be perfect, do it now!", that person's later decision to upgrade would still be his choice (no one had a gun to his head), but if he did, anyone who wasn't simple minded would recognise that that the person's decision was influenced by the authority they perceived in a corporation as mighty as Apple and its employees. Thus, a corporation with such authority and influence must be very careful about how they act otherwise they are being irresponsible.

It is not just that they made it iOS easy to update, as I quite clearly listed that point amongst others that add up to what I think is very arguably irresponsible behaviour.

 

[jrswizzle]

Sigh.

Look pal, I've got multiple co workers who are on older iPhones and who haven't upgraded their software. They're still running iOS 6. Heck even one of the guys with a 5 is still on iOS 6.

The point is, either don't upgrade your software, upgrade your phone, or wait like everyone else for the fixes to arrive in 7.1.

There have been numerous other options pointed out in this thread - all which should be exhausted/looked at before litigation.

Like a guy I quoted above said - Apple is in a no-win scenario. They either don't support enough, or support too much. All the while you have consumers clamoring for updates and others crying about too many.

The short of it is - consumers are fickle and cruel. Damned if you do, damned if you don't. For those of us who keep up with the technology, Apple's current system works very well.