The best way to get your iPhone unlocked is using the AT&T business account link that was posted a few pages back. They email the unlock email instantly after you're done talking to them. I found that doing it through my AT&T account takes FOREVER for the request to go through. It's better to say you're a non-AT&T customer.
https://sales.liveperson.net/hc/518...=WirelessSupportChat&SESSIONVAR!Section=MyATT
If you're a non AT&T customer. Just put in whatever information you want that is required. In the brief description box, say that you're a non-AT&T customer and you want to get your iPhone unlocked. Provide the IMEI. If you're eligible, they will unlock it without any questions and you'll receive an email shortly after. In one situation, the representative asked me where I got the phone. I told her craigslist and that was it, she unlocked it still.