Yes it is still required.So now that the phones are unlocked, are you still required to have a data plan to have an iPhone on AT&T?
I just received my unlock today. I restored from my previous backup. Why would it still say AT&T and the same info in settings? Hope I did not mess this up.
So now that the phones are unlocked, are you still required to have a data plan to have an iPhone on AT&T?
I noticed they added to the chat page that you now have to be an existing AT&T customer to get an unlock.
I sort of knew this would happen since you arent supposed to get to that page UNLESS you have an AT&T account.
IF anyone is still successful let us know but it looks like that chat method may be dead.
i hope this isnt true!
On the live chat it said: "At this time we are only able to unlock devices for existing AT&T customers via chat."
yeah thats true:/
can someone find another way? what if i am AT&T customer and i bought an iPhone from ebay then what????
On the live chat it said: "At this time we are only able to unlock devices for existing AT&T customers via chat."
This quote only says that AT&T requires you to be an existing customer to unlock via chat. It does not say that you have to be an AT&T customer for the unlock.
I'd say the only way for you to get an unlock - if you are NOT an AT&T costumer - is to call their customer service. I come to this conclusion because the line in the above quote is specifically pointing to a method in which people were obtaining unlocks previously. I have not tried to use the chat myself, so I cannot vouch for the accuracy of the quote.
Unless you can get a hold of the seller and if the seller is willing to do it, he/she can do it for you.
the chat link has been changed! so they are no more offering unlocks on that specific chat!!
I am not an AT&T costumer and I had absolutely no issues when I spoke to them on the phone.I too can confirm they won't unlock via chat. Anyone tried calling?
I am not an AT&T costumer and I had absolutely no issues when I spoke to them on the phone.
What number did you call? Could you give me some details on what you said over the phone?
I called the 1-800-331-0500 customer service number that google gave me. I said that I bought an iPhone on ebay and that I would like to have it unlocked. The guy said 'no problem', asked for my IMEI and that was it. I was just upfront and honest with him. He didn't seem to have an issue with the fact that I have never been an AT&T costumer. I was just polite and didn't demand anything.
So I called today for my brother for an iPhone 4S I bought him in the AT&T store at full price they gave me a case number and said 5-7 days.Any chance they'll deny it.Does it matter that hes in the UK with it?
I doubt it.
If its not under contract and you paid full price they will be able to see that on their system.
I hear you, I dont save stuff like that either.
Who knows I will need my original receipt a year later![]()