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Anybody get an AT&T sanctioned Unlock?
- Thread starter steffi
- Start date
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Choose wireless, at the right of the page you must see chat option... but in there you need to login in.. if you're not have an account, click on forget id, and put your email.. then you shows a pop up asking you some info just fill up with whatever you want.. the thing is find an agent that really wants to help
u shud contact them! i filed on 23rd and i was unlocked yesterday!
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u shud contact them! i filed on 23rd and i was unlocked yesterday!
I did, now they re transfer me to apple support.. :O and apple told me that they is not responsible... !!
LOL ... :S even chat!!! and no... you receive an email when its solve.. nice answer!!!!
So as a follow-up...One of my phones unlocked without ever seeing the unlock screen in itunes. I never got any emails from AT&T about the unlock procedure being completed either. Just one email that said that I had requested unlocks telling me what steps i should follow.
Just got a denial email, said there was no account associated with the request. I called them and he said they just changed their policy, now only account holders or ex account holders will be approved, there must be an account # submitted with the request now. Apparently they can change the policy at their free will. My new unlock date is the 9th, I will hope for the best.
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AT&T will unlock an iPhone under the following circumstances: the person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account; the iPhone was designed for use on AT&Ts network; all contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied; the iPhone has not been reported lost or stolen. Also, current customer accounts must be in good standing with no past-due amount or unpaid balance and has been active for at least sixty (60) days. Former customer account may be eligible for unlocking so long as they owe AT&T no Early Termination Fee or other unpaid balance. AT&T will unlock an iPhone for an active and deployed member of the military who is a current AT&T customer in good standing and is able to provide AT&T with deployment verification; and a person who purchased the iPhone from an authorized location are the 'no commitment' price and can provide proof of purchase.
Ms. XXXXXXXXXX, please note, if you are traveling internationally, the iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/for information on traveling abroad with iPhone.
For questions regarding AT&Ts wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. If you are outside the United States you may dial +1 916-843-4685 from an active AT&T phone or any landline 24 hours a day.
My name is Stanley Moore, and I thank you for contacting AT&T Mobility. We appreciate your business.
Sincerely,
AT&T will unlock an iPhone under the following circumstances: the person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account; the iPhone was designed for use on AT&Ts network; all contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied; the iPhone has not been reported lost or stolen. Also, current customer accounts must be in good standing with no past-due amount or unpaid balance and has been active for at least sixty (60) days. Former customer account may be eligible for unlocking so long as they owe AT&T no Early Termination Fee or other unpaid balance. AT&T will unlock an iPhone for an active and deployed member of the military who is a current AT&T customer in good standing and is able to provide AT&T with deployment verification; and a person who purchased the iPhone from an authorized location are the 'no commitment' price and can provide proof of purchase.
Ms. XXXXXXXXXX, please note, if you are traveling internationally, the iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/for information on traveling abroad with iPhone.
For questions regarding AT&Ts wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. If you are outside the United States you may dial +1 916-843-4685 from an active AT&T phone or any landline 24 hours a day.
My name is Stanley Moore, and I thank you for contacting AT&T Mobility. We appreciate your business.
Sincerely,
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Sounds like there's a policy change, but you may as well try. Assuming the holds aren't as long anymore, you don't have much to lose.
okay so I have a friend that is an AT&T customer (in good standing) who is going to call for me tomorrow to unlock my iPhone 4S. It is not reported lost/stolen or under contract. The only problem is, I don't know who the previous owner was? Who should I say was the previous owner? I don't know what to make up? thanks!
The IMEI XXXXXXXXXXXX is not found associated with your old account
number XXXXXXXXXXXX. There was a different IMEI iPhone on that old
account. Therefore, proof of purchase will be required in order to
release the lock on this device. Please reply with your sales receipt
for your original purchase at an AT&T retail outlet.
The requirement that is needed is you have to complete contract or need
a paid receipt from an authorized AT&T retail outlet
confirming that device was purchased at full retail pricing. Your phone
is not eligible unless you can produce a receipt that you bought it
directly from AT&T. *Ebay sales and gift transfers are not eligible.
International Care AT&T
1-800-335-4685(When calling from *U.S.)
+1-916-843-4685(International)
This is the reply I have gotten when trying to unlock an iPhone 3Gs that I purchase off eBay. I did have an account with AT&T, but I don't remember if I had this phone on the contract before paying an ETF. Luckily the original receipt came with the phone when I purchased it, hope they take it. I'm once again waiting to see what AT&T will do. Really it doesn't matter much, the phone is jailbroken and unlocked with ultrasn0w, but it would be nice to not have to fuss with that any longer.
number XXXXXXXXXXXX. There was a different IMEI iPhone on that old
account. Therefore, proof of purchase will be required in order to
release the lock on this device. Please reply with your sales receipt
for your original purchase at an AT&T retail outlet.
The requirement that is needed is you have to complete contract or need
a paid receipt from an authorized AT&T retail outlet
confirming that device was purchased at full retail pricing. Your phone
is not eligible unless you can produce a receipt that you bought it
directly from AT&T. *Ebay sales and gift transfers are not eligible.
International Care AT&T
1-800-335-4685(When calling from *U.S.)
+1-916-843-4685(International)
This is the reply I have gotten when trying to unlock an iPhone 3Gs that I purchase off eBay. I did have an account with AT&T, but I don't remember if I had this phone on the contract before paying an ETF. Luckily the original receipt came with the phone when I purchased it, hope they take it. I'm once again waiting to see what AT&T will do. Really it doesn't matter much, the phone is jailbroken and unlocked with ultrasn0w, but it would be nice to not have to fuss with that any longer.
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I dont think they are unlocking the devices bought on ebay or cl!
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Yeah it will be better if someone posts a sample of receipt so that others can produce same as that one!
:S was because I have a proxy that cannot access to that page.. but I find another one... if anyone with att account or had luck with the unlock contact me
http://imageshack.us/photo/my-images/576/37029433.png/
Try calling them again n again! U might get lucky!
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What do u mean? I unloked some iphones on chat in earlier days! Then i got the unlock case filed via fone! And they unlocked two! Third one is still under processing! I dont know whats current scene now!
I called like 6 times yesterday until I finally got someone to do it for me. She said the latest resolution date would be May 9. I got the same e-mail as other people have that's a pdf document with unlock instructions. However, one thing I noticed was that my document said something like "a request has been sent" while other peoples' document said something more like you have been approved".
The tech support girl did say that she was going to e-mail me with the instructions first and I needed to wait for a second e-mail with the unlock code and then I could follow the instructions she sent me. I tried restoring anyway but I didn't get the unlock screen in itunes. But when I checked IMEI.info, it says SIM locked: no.
I'm wondering if my phone is unlocked or not, since I don't have a non att micro sim card to test it out yet. Is it unlocked since it says SIM locked: no ? I still haven't gotten an e-mail with the unlock code but I don't think you need the unlock code.
I had a 3GS unlocked before and I waited a couple days for the e-mail until I finally decided to try putting a sim card in. It worked then and I didn't get the e-mail with the unlock code until almost a week later.
The tech support girl did say that she was going to e-mail me with the instructions first and I needed to wait for a second e-mail with the unlock code and then I could follow the instructions she sent me. I tried restoring anyway but I didn't get the unlock screen in itunes. But when I checked IMEI.info, it says SIM locked: no.
I'm wondering if my phone is unlocked or not, since I don't have a non att micro sim card to test it out yet. Is it unlocked since it says SIM locked: no ? I still haven't gotten an e-mail with the unlock code but I don't think you need the unlock code.
I had a 3GS unlocked before and I waited a couple days for the e-mail until I finally decided to try putting a sim card in. It worked then and I didn't get the e-mail with the unlock code until almost a week later.