Okay so I have a few iPhones to unlock since I've bought a few used from ebay and CL and such. I should note that I am an AT&T customer. I got one replaced by Apple and submitted the IMEI for unlocking about 11 days ago. That case still shows as not yet done. I did that one by saying that I do not have an AT&T account since I have like 6-7 to unlock. I don't have much hope for this one since they keep saying it has been pushed back and also because of what I have been reading on this forum.
I got another replaced by the apple store and submitted the IMEI yesterday and DID tell them my account information. I got a generic email saying that the case has been resolved and I did a restore and I got no such "congrats" screen. But the thing is, the iPhone IS unlocked. I have a T mobile sim in it right now and it's catching the signal just fine.
I called three times yesterday, the first two reps I got I told that I don't have an AT&T account and they shut me down right away (Get this, the one rep said that the 3GS, iPhone 4, and iPhone 4s use three different kinds of sim cards and that I need to contact apple for unlocking. Maybe I shut her down).
Anyways the third guy I got I gave my account info to. He was super friendly and told me that even those without an account will get an unlock. I gave him the IMEI for my iPhone 4 and got that generic email today and I'm unlocked.
I hope this helps but I got a question...does AT&T limit how many iPhones you can unlock? I had seen that there was a 5 per year limit but the guy informed me that no such limit exists, just that I'd have to call for each iPhone. Any ideas?