Man At&t sure is inconsistent, the first time I chatted with a rep to unlock my iphone 4s, all they did was asked for the imei, and email address, I waited 3 days, no email, check on imei.info and my 4s was unlock. Just today, I obtained a iphone 4, chatted with the first agent, asked for imei and she said the phone is security restricted, whatever that means. Chatted with the second agent, asked for imei and then said it's not an att phone...



. I told her it is an att phone, I put my sim in and made calls. She told me to call in.... So chatted with a 3rd agent, asked for my imei, and email, gave me the case number, said wait a few days, phone would be unlock. Just letting u know my experience with att unlocking...
Edit: Following up on my unlock this morning, I check on imei.info and my second one submitted this morning has been unlock, just now need to restore and activate.