Anyone else return their verizon iPhone?

[JustLeft]

Fortunately I had not sold my AT&T iphone, so going back was painless. So now I wait for the iP5 on AT&T - not a bad thing.

I'm wondering if we are related... Your comments in your last two sentences express my sentiments and actions spot on!

I can't believe it because I've always had stellar service from Verizon, no matter what the issue was. It's a shame they treated you that way and I don't blame you one bit for your choice in the matter. Even when I had issues with my Eris they were very helpful and totally cooperative, if they had treated me like that I'd have dumped them like a hot potato, ETF fees be damned. So, get an iPhone on AT&T and flip Verizon the bird, I would.

 

[decafjava]

so glad the maturity on android forums is at a much higher level than here.

to the OP, you won't get valid civil discussions at a forum like this. i would say most users that idle in here are the stereotypical iPhone user: 16, living off of parents money, and spoiled.

Having been a Droid user for over a year. Visiting various Android forums constantly. When it comes to Droid vs iPhone threads (or comparisons) they are JUST as fanboy crazy on their side too and the threads are VERY similar.

The grass is not greener.

Indeed, I mean I am considerably older than 16 (nearly 3 decades dammit ), earn my own money thank you very much, and am no more spolied than any of us who can afford a smartphone in a world where people wonder where they are going to get their next meal.

I have an HP desktop PC I just bought last November to replace an ancient Dell I had for years despite pressure from some friends who are Mac fans. I am very happy with windows 7, though I always liked Macs but since there are some hi-end games and sims I want to run under windows I didn't see the need to spend more on a bootcamp and a copy of windows 7. Still having spent some time with my iphone 4, which I love I can see the good points of both and may well do the dual os on a Mac for my next computer.

Seriously, this is not new in computer games I've seen fanboyism, in Mac vs. PC, Android vs. iphone, in historical debate (General X was better than Y) or in politics. At least it provides entertainment from the usual "why is my battery running down" "why my attenna no werk" threads.

 

[gdeusthewhizkid]

I like apple and their devices. The iphone is perfect for me. Now i must admit at&T phone coverage leaves something to be desired. I dont always get texts fast, and sometimes my phone drops calls. But i have a ton of rollover minutes and I love the fact that i can buy music on my iphone and listen to it in the car. This thread didnt really give me insight on whether im going to verizon or not but still


thanks apple.

 

[Eric374]

Fortunately I had not sold my AT&T iphone, so going back was painless. So now I wait for the iP5 on AT&T - not a bad thing.

I'm wondering if we are related... Your comments in your last two sentences express my sentiments and actions spot on!

LOL, that's just how I feel about any company, no matter who they are and what they sell. Which is another reason why I'll never buy a Volkswagen from the local crooked dealer here in Wichita. Lesson learned, but they lost me as a customer for life. At least you're lucky enough not to have sent your AT&T iPhone back and the switch back is pretty much painless for you.

In the end, a company, no matter the company, should treat their customers well from beginning to end, simply because word of mouth does more advertising good or bad than the most expensive advertisement campaign could ever do.

 

[einmusiker]

quick question: can we drop the prepaid ups labeled box off at any ups dropbox or ups store?

 

[GT NFR]

quick question: can we drop the prepaid ups labeled box off at any ups dropbox or ups store?

Hmm,
I thought there was a $35 restocking fee?


But you should be able to drop it off at a store...which i'd recommend.

 

[einmusiker]

Hmm,
I thought there was a $35 restocking fee?


But you should be able to drop it off at a store...which i'd recommend.

they don't let you drop at a verizon store if you ordered online... or did you mean a ups store?

 

[saberahul]

Glad to hear you returned it. I will be keeping mine. 1st day - battery died in 3 hours. Next day battery died in 7 hours. Since then, battery life is better than any phone I've used in the past. As someone suggested on MR a year or so ago - the battery takes about a week to warm up (doesn't make sense but it did for me so I'll buy it) and it works flawlessly afterwards.

 

[deadstockmarket]

I'm on AT&T and have nothing bad to say about the company or Verizon however if I was a Verizon subscriber, I'd probably find it beneficial to wait for the iPhone 5 which is due out only a few months from now. It would suck to have a phone refresh less than half a year from when you purchased your new phone.

 

[iRyno]

Jeez...talking about phones is like talking about religion! On another note I am a little upset that talks about iphone 5 being released so soon when I just bought my iphone 4

 

[JRoDDz]

Battery will not reach optimal life until it has been charged and discharged at least 3 or 4 times.

 

[neshkito]

Battery will not reach optimal life until it has been charged and discharged at least 3 or 4 times.

Yeah that is right. Even more then 3-4 times you will need

 

[B.winkle]

My wife switched from a Droid X to ViPhone 4. She is much happier now. Apparently YMMV.

 

[deus ex machina]

You're observation is completely accurate.

It's this type of childish behavior that is so prevalent & unique to the Apple community. Easily influenced, manipulated & controlled by Steve, they've driven product sales to all time highs.

This cult like fan base is an integral part of Apples success.

Spending time on other forums might change your mind. Fanaticism is a defense of a decision or perspective. As much as folks stand by their Apples, the detractors as even more vocal.
Ford vs Chevy
AMD vs Intel
nVidia vs ATI
you get the picture.

 

[deus ex machina]

........however if I was a Verizon subscriber, I'd probably find it beneficial to wait for the iPhone 5 which is due out only a few months from now. It would suck to have a phone refresh less than half a year from when you purchased your new phone.

This is what is killing me. Waiting years for the iPhone to finally come to VZW, only to have the next model months away.

 

[DrFillster]

anyone with proximity sensor issues?

Despite the "fix" for the proximity sensor I still have the issue on the ATT iphone. I j/b it and there is an adequate solution for it so not a big deal now.

Just wondering if they REALLY fixed it or not with the ViPhone.

 

[rwilliams]

No, I held it as I normally would to check my email.

Btw, I love the level of maturity and Apple Fanboy-ness on this forum based on the first two replies.

The anonymity of the internet allows people to muster up false bravado and say things to other people that they would never have to courage to say to their faces. If you accept the fact that boards like this are full of immature people who would rather "lol" than offer anything constructive, it doesn't bother you as much.

 

[Big D 51]

I have been 100% happy with mine. No more drop calls. Phone conversations are a lot clearer. I know its all area dependent but it was a great move for me.

 

[JustLeft]

I have a new twist on my return. It has been sitting at the Verizon warehouse in Texas for 2 days. Fedex shows it being delivered and has the person who signed for it. However it has not been receipted into their facility. When I called asking for a timeline on my refund they mentioned nothing starts til the package gets opened and they verify its contents. They could not give me any idea when the package would be opened. So the package is sitting in the bowels of Verizon. I have no control of the package in their facility. Total BS.

Add that to the bills that I am getting for services that are billed in advance and I've got a ton of money floating around Verizon. My experience may be atypical. About 8 years ago I returned a phone that I had used for a couple of hours (no service at my office or home at the time) and I got billed list price for the phones and ETFs for both lines two months later. Thought things improved since then, but it's not looking good.

 

[fortune81]

Looks Like I'm Returning my VZW iPhone Too

I've been a cell user for nearly 25 years, long before many people on this forum were even born, and have been through quite a few phones in that period of time.

For all it's hype, the iPhone does not deliver in my opinion. More importantly, Apple does not deliver.

While my battery life has been sufficient for my needs (I typically leave the phone plugged into my PC's USB port while at the office), I have experienced low signal/no signal just by holding the phone in a normal manner. I've shown this to many people and they are astonished at how easy it is to block the signal on these phones.

But I have even a bigger problem with this phone - and with Apple.

Last week I accepted a work assignment for which I leave this Saturday. I will be traveling to 8 different states and visiting 14 of our corporate centers. To be efficient I will need a GPS. Doing my research, I found that iPhone has the TomTom app, Droid does not. This was the single deciding factor that lead to my iPhone purchase two days ago.

All was good until I attempted to purchase the TomTom app through iTunes. Immediately after I clicked the 'buy' button I was presented with a popup saying to 'contact iTunes support to complete this transaction'.

Went to iTunes, tracked down the location to submit for assistance (there's no phone support), and received an email saying they would contact me within 24 hours.

48 hours later I get a canned email response, with no help, no suggestions, nothing to resolve the matter. Did a quick google search for the error and couldn't believe the number of people in the same boat. Some say they have been receiving this error message for months, without resolution, and without the ability to purchase anything for their phone!

For me, I must have the GPS app by tomorrow afternoon. If I don't, I will be forced to purchase a stand along GPS unit from Wallyworld. And, if I do that, I don't need the iPhone - my old phone will do just fine.

So I contacted my sales rep at Verizon and informed her that if this is not resolved by tomorrow - with the TomTom app sitting on my iPhone (and at this point that is looking highly unlikely) - that I will be returning the phone and reactivating my old phone until the new Android phones are available.

With this being my first experience with Apple, I am very disappointed and extremely frustrated. I simply refuse to support a company that won't support me.

BTW - my purpose for posting this is to see if any other new iPhone/Apple users are experiencing the same issues, and what they are doing/have done to resolve the issue.

 

[Jordan921]

I've been a cell user for nearly 25 years, long before many people on this forum were even born, and have been through quite a few phones in that period of time.

For all it's hype, the iPhone does not deliver in my opinion. More importantly, Apple does not deliver.

While my battery life has been sufficient for my needs (I typically leave the phone plugged into my PC's USB port while at the office), I have experienced low signal/no signal just by holding the phone in a normal manner. I've shown this to many people and they are astonished at how easy it is to block the signal on these phones.

But I have even a bigger problem with this phone - and with Apple.

Last week I accepted a work assignment for which I leave this Saturday. I will be traveling to 8 different states and visiting 14 of our corporate centers. To be efficient I will need a GPS. Doing my research, I found that iPhone has the TomTom app, Droid does not. This was the single deciding factor that lead to my iPhone purchase two days ago.

All was good until I attempted to purchase the TomTom app through iTunes. Immediately after I clicked the 'buy' button I was presented with a popup saying to 'contact iTunes support to complete this transaction'.

Went to iTunes, tracked down the location to submit for assistance (there's no phone support), and received an email saying they would contact me within 24 hours.

48 hours later I get a canned email response, with no help, no suggestions, nothing to resolve the matter. Did a quick google search for the error and couldn't believe the number of people in the same boat. Some say they have been receiving this error message for months, without resolution, and without the ability to purchase anything for their phone!

For me, I must have the GPS app by tomorrow afternoon. If I don't, I will be forced to purchase a stand along GPS unit from Wallyworld. And, if I do that, I don't need the iPhone - my old phone will do just fine.

So I contacted my sales rep at Verizon and informed her that if this is not resolved by tomorrow - with the TomTom app sitting on my iPhone (and at this point that is looking highly unlikely) - that I will be returning the phone and reactivating my old phone until the new Android phones are available.

With this being my first experience with Apple, I am very disappointed and extremely frustrated. I simply refuse to support a company that won't support me.

BTW - my purpose for posting this is to see if any other new iPhone/Apple users are experiencing the same issues, and what they are doing/have done to resolve the issue.

Download Mapquest from the app store if you can. Has voice navigation

 

[JustLeft]

Update: The package is still sitting unopened at Verizon. This makes it 5 days and they have yet to receipt it into their stock. I have called them twice to get an update, and they know nothing. They have no idea when they will open the package, basically I am told to wait, that it could take up to 60 days.

On the two calls to Verizon that I have made following up on the return, both Verizon reps I spoke with were rude. Seems if you are no longer a customer the smiling faces disappear. Ironically, at the end of the conversation they still say thank you for being a verizon customer. I was not rude to either of the reps that I spoke with; their aggravation seemed to be why an answer of 'it could take up to 60 days' was not sufficient an answer. One rep was down right huffy on the phone. I got his name and rep number in case I ever get contacted by Verizon - although that will never come based on what I have seen.

I had been a Verizon customer up to the release of the first iphone. Based on this treatment it is likely that I will never be one again.

I have a new twist on my return. It has been sitting at the Verizon warehouse in Texas for 2 days. Fedex shows it being delivered and has the person who signed for it. However it has not been receipted into their facility. When I called asking for a timeline on my refund they mentioned nothing starts til the package gets opened and they verify its contents. They could not give me any idea when the package would be opened. So the package is sitting in the bowels of Verizon. I have no control of the package in their facility. Total BS.

Add that to the bills that I am getting for services that are billed in advance and I've got a ton of money floating around Verizon. My experience may be atypical. About 8 years ago I returned a phone that I had used for a couple of hours (no service at my office or home at the time) and I got billed list price for the phones and ETFs for both lines two months later. Thought things improved since then, but it's not looking good.

 

[gdeusthewhizkid]

im glad i went with my gut instinct an upgraded to iphone 4 with at&t. talk & surf is important to me. I use my iphone as my main gps unit.

 

[B.winkle]

I've been a cell user for nearly 25 years, long before many people on this forum were even born, and have been through quite a few phones in that period of time.

For all it's hype, the iPhone does not deliver in my opinion. More importantly, Apple does not deliver.

While my battery life has been sufficient for my needs (I typically leave the phone plugged into my PC's USB port while at the office), I have experienced low signal/no signal just by holding the phone in a normal manner. I've shown this to many people and they are astonished at how easy it is to block the signal on these phones.

But I have even a bigger problem with this phone - and with Apple.

Last week I accepted a work assignment for which I leave this Saturday. I will be traveling to 8 different states and visiting 14 of our corporate centers. To be efficient I will need a GPS. Doing my research, I found that iPhone has the TomTom app, Droid does not. This was the single deciding factor that lead to my iPhone purchase two days ago.

All was good until I attempted to purchase the TomTom app through iTunes. Immediately after I clicked the 'buy' button I was presented with a popup saying to 'contact iTunes support to complete this transaction'.

Went to iTunes, tracked down the location to submit for assistance (there's no phone support), and received an email saying they would contact me within 24 hours.

48 hours later I get a canned email response, with no help, no suggestions, nothing to resolve the matter. Did a quick google search for the error and couldn't believe the number of people in the same boat. Some say they have been receiving this error message for months, without resolution, and without the ability to purchase anything for their phone!

For me, I must have the GPS app by tomorrow afternoon. If I don't, I will be forced to purchase a stand along GPS unit from Wallyworld. And, if I do that, I don't need the iPhone - my old phone will do just fine.

So I contacted my sales rep at Verizon and informed her that if this is not resolved by tomorrow - with the TomTom app sitting on my iPhone (and at this point that is looking highly unlikely) - that I will be returning the phone and reactivating my old phone until the new Android phones are available.

With this being my first experience with Apple, I am very disappointed and extremely frustrated. I simply refuse to support a company that won't support me.

BTW - my purpose for posting this is to see if any other new iPhone/Apple users are experiencing the same issues, and what they are doing/have done to resolve the issue.

Look into VZNavigator for your trip. Works great.