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Anyone else unable to activate new Series 6 Cellular on Verizon?
- Thread starter techno96
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I will be connecting with Verizon to request the $30 fee removal. I have had to deal with their bs customer service and lack of answers. I realize it's a day delay in activating... but they were extremely unprofessional to me when i called or chatted with them.
This will be my first LTE watch. There's an activation fee for a WATCH? I tried to get the activation fee removed on my iPad in February 2020 but they wouldn't budge. Kinda offensive to me when I buy something on my own and do all the work to add it to the plan. <shrug>
(Getting watch on Monday).
(Getting watch on Monday).
Call - and told them that given I spent two hours with their tech service yesterday on the issue without resolution, the fee needs to be removed. They did not debate and just removed it. If you are a long-term customer, they usually remove it, IF you ask.
Was just able to activate my new watch - and I previously had not contacted Verizon and provided my IMEI #.
If you guys have issues with your IMEI call Verizon and ask for a Tier 2 rep, then have them submit a ticket, it took about 20 hours for them to enter it in, on a weekend that’s pretty good, they sent me a text too when the imei was entered in so I could activate it, never got a fee either.
Because the carriers employ idiotic buffoons who don’t care to educate themselves as to the root cause of a problem?
I ended up returning mine and just doing GPS only. I have another cellular one on the way...depending on my mood, that will probably will be returned...
I'm starting to question if it's worth paying the extra $100 and an additional $10 a month.
I'm starting to question if it's worth paying the extra $100 and an additional $10 a month.
same here. Called yesterday around 1pm for both our watches (see earlier posts) and today around noon I was able to get cellular working on the watch. Inconvenient, yes, but resolved quickly and even got a call back from the tier 2 rep saying it was fixed. I never got that customer service
From AT&T (why I went to Verizon).
Hello All
Call tech support - Verizon Tech Support not Tech Coach support
Let the rep know you need your imei manually added to their system. They will fill out a form which takes 24 hours to process and then you can add the AW
My imei request was completed today - it took 24 hours. I activated mine 1 hour ago
Call tech support - Verizon Tech Support not Tech Coach support
Let the rep know you need your imei manually added to their system. They will fill out a form which takes 24 hours to process and then you can add the AW
My imei request was completed today - it took 24 hours. I activated mine 1 hour ago
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just talked to customer serivice and still having issues activating my watch. Follow up report submitted.
Spent hours Friday night with Apple and Vzw trying to get in activated. Useless!
I called this morning, 15 minutes total time, all set! What a difference
I called this morning, 15 minutes total time, all set! What a difference
still having issues. i did request to get activation fee waived so atleast something is coming from all of this. I am now being passed over to "sales".......
wish me luck!
wish me luck!
I will NOT pay an activation fee....I will use my new watch like I've always used my Series 2 Apple Watch....I always carry my phone anyway...I can't imagine using my phone via watch only...just not worth it to me...
Really want to activate my watch, but I don't see the cellular connectivity being worth $10 a month. Seems excessive.
I felt the same way at first, but I have used my Series 4 on any number of occasions without the phone. I came up lame out on a run miles from home and was able to call my wife and have her come get me. I do not run with the phone as I carry a playlist and podcasts on my watch paired to my bluetooth headphones.
My wife was the one to insist I get the cellular watch for emergencies when I go running - she was spot on. It also is great when I am outside and get a call or leave my phone in the Jeep when I go in a store.
Was not excited about the $10 and back then it was a $30 activation fee that I could not get around no matter how much I begged. My series 6 just arrived and I can see that at $40 it will be another conversation. Perhaps I should threaten to move my service and see where that goes.
Hopefully I will not have the IMEI issues....
a $40 activation fee for something automatic in Verizon's systems is ducking criminal.