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Anyone ever had their iPhone experience stomped on...

J

Jason1978

macrumors regular
Original poster
Sep 18, 2013
248
0
I'll explain.

I went to Virgin one day to buy my iPhone 5. I was excited coming from the 4 and for the new purchase of a phone. Went early in the morning, was the first one there, told the girl what I wanted, she grabbed the box and started setting it up in the system. It was an exiting time. Well it was until......

She opened the box and then put in the sim card, took off the plastic tape and turned on the phone.

funny-black-man-face-shocked-e1337411871915.jpg

Say what???

All the excitement of my new purchase was taken away. But hey I had the iPhone 5. I should of been happy.

Just wondering if anyone else had this horrible experience. And when I get the iPhone 5s in a couple of days, I will literally make a point of telling them to not do this. Yes I am very particular.
 
So because she opened the box, put in the sim and took the screen protector off that made you unhappy and ruined your iphone purchase experience?
Some of us have better things to worry about in life....
 
Applejuiced said:
So because she opened the box, put in the sim and took the screen protector off that made you unhappy and ruined your iphone purchase experience?
Some of us have better things to worry about in life....
Click to expand...

Yah that is what I am saying. I like the experience of unboxing my own device. Not too much to ask right?
 
yanki01 said:
crap, no unboxing video. I would of returned it.
Click to expand...

Yah I should have. Am I the only one who feels strongly about this. I think it takes away from the whole new phone experience. I may have been a little dramatic in my thread but I am dead serious.
 
I really hope that you understand how incredibly fortunate you are to have a life that gives you the luxury to even contemplate complaining about this.
 
Yep I'm the same. Should have just said you didn't want it opening.

Perhaps the sales lady was the same and likes opening brand new iPhones every day :D
 
Strax said:
I really hope that you understand how incredibly fortunate you are to have a life that gives you the luxury to even contemplate complaining about this.
Click to expand...

How about the sales lady tries on your new sneakers and runs around in them for a little before you buy them. Thats how it is lol

----------
stu.h said:
Yep I'm the same. Should have just said you didn't want it opening.

Perhaps the sales lady was the same and likes opening brand new iPhones every day :D
Click to expand...

Finally someone who understands lol
 
Okay, so I take it your answer is no, you don't have a clue how lucky you are to consider this a problem. Got it.
 
Strax said:
Okay, so I take it your answer is no, you don't have a clue how lucky you are to consider this a problem. Got it.
Click to expand...

He probably doesn't and neither do I really. We all take some things for granted.

Like my friend who uses his Ferrari 355 to go to the local shop for bread and milk.

Same thing, different level.
 
Strax said:
Okay, so I take it your answer is no, you don't have a clue how lucky you are to consider this a problem. Got it.
Click to expand...

Oh I have real world problems. Like the next guy. Taking care of mom because she broke her arm, she has diabetes and can't risk surgery, dad has cholesterol and blood pressure issues, I graduated College and still cant find a job, Im in a 10 year relationship that needs work, Im broke, and the list goes on. So maybe these small things that make me happy are little distractions. Its possible.

No difference then the people on here obsessing everyday about when their phone will be shipped.
 
Someone ate my cheeseburger once. It ruined my experience with cheesburgers ever since. Oh the humanity.
 
Jason1978 said:
She opened the box and then put in the sim card, took off the plastic tape and turned on the phone.
Click to expand...

Prolly because she was trying to assist, and ensure everything was working for you with your new phone. This is called "customer service."

I will literally make a point of telling them to not do this. Yes I am very particular.
Click to expand...

No wonder the wireless carrier employees have such a bad attitude.
 
Velin said:
Prolly because she was trying to assist, and ensure everything was working for you with your new phone. This is called "customer service."



No wonder the wireless carrier employees have such a bad attitude.
Click to expand...

So are the salesman at Best Buy trying to sell you something you don't need. It's annoying.

If it wasn't in working order. I would have went back! Problem solved.
 
Jason1978 said:
If it wasn't in working order. I would have went back! Problem solved.
Click to expand...

Yeah, but, if you are the average consumer, you are going to be really pissed having to go back to the store to get your phone working. Most people -- meaning 99% -- want to conclude the purchase with a working phone and never go back to the store again.

Anyway, if this is important to you, buy the phone at an Apple store and have Apple give you a new nano SIM card. You can update your SIM at home (online), open your new iPhone at home, do whatever you want.
 
When I got my 3G they set it up in store and yeah I cringed when the guy took it out of the box. I wanted that job.
 
Velin said:
Yeah, but, if you are the average consumer, you are going to be really pissed having to go back to the store to get your phone working. Most people -- meaning 99% -- want to conclude the purchase with a working phone and never go back to the store again.

Anyway, if this is important to you, buy the phone at an Apple store and have Apple give you a new nano SIM card. You can update your SIM at home (online), open your new iPhone at home, do whatever you want.
Click to expand...

What about Best Buy? Will they turn it on there? My sim card will be the same so I don't see any need for them to put it in.
 
Jason1978 said:
What about Best Buy? Will they turn it on there? My sim card will be the same so I don't see any need for them to put it in.
Click to expand...

Well, I would tell Best Buy to just sell you the iPhone and you are setting it up at home. If you are buying off-contract (i.e. unlocked), there is no reason for them to open it up or even touch it, that's what I bought at Apple, unlocked phone. If your phone is unlocked, no one needs to touch it ever, you can set it all up yourself, including swapping SIMs with just about any wireless carrier on the globe (except Sprint).

If you are on a subsidy/contract, I still don't know why they would need to open it, but maybe ask if you buy it, you want to open it at home so you can figure out your SIM cards at home (even if this isn't true, just say it).
 
Velin said:
Well, I would tell Best Buy to just sell you the iPhone and you are setting it up at home. If you are buying off-contract (i.e. unlocked), there is no reason for them to open it up or even touch it, that's what I bought at Apple, unlocked phone.

If you are on a subsidy/contract, I still don't know why they would need to open it, but maybe ask if you buy it, you want to open it at home so you can figure out your SIM cards at home (even if this isn't true, just say it).
Click to expand...

Yah I can figure out the sim card. All good. Thanks
 
Jason1978 said:
I'll explain.

I went to Virgin one day to buy my iPhone 5. I was excited coming from the 4 and for the new purchase of a phone. Went early in the morning, was the first one there, told the girl what I wanted, she grabbed the box and started setting it up in the system. It was an exiting time. Well it was until......

She opened the box and then put in the sim card, took off the plastic tape and turned on the phone.

View attachment 438778

Say what???

All the excitement of my new purchase was taken away. But hey I had the iPhone 5. I should of been happy.

Just wondering if anyone else had this horrible experience. And when I get the iPhone 5s in a couple of days, I will literally make a point of telling them to not do this. Yes I am very particular.
Click to expand...
Lol guess I ruin people's experiences 5 days a week.

It's required of me to open the box and set up the phone. Unless the customer says otherwise. So you shoulda said something. I like it actually, it's less I have to do. It's what they do at most carrier stores and at best buy we set up evvvvvvrything. It's really helpful for folks who haven't ever had a smartphone or have never had an iphone.

Again if you didn't like it, you should have said something. It's your bad, not the associates

Edit: I work at best buy, I can assure you I don't give crappy customer service. Yes we try and sell you stuff you don't need. But cut us some slack, WE HAVE TO! We can get in trouble if we don't offer it, so bite your tongue for a sec and listen to the pitch. If you don't want it say no. And by the way, people typically need the stuff I sell, I like a car charger, like a case (70% of my customers are clumsy lol) and stuff that protects the $700+ device they just activated.
 
Last edited:
And everyone that tells him it's a "first world problem" and how "lucky" he is are probably the same people that walk around with a microfiber cloth and inspect their phones for teeny tiny cosmetic defects...

There are a LOT of OCD iPhone owners. They are still a minority, but this surprises people???

I truly hope the OP recovers, and that some day, after years of therapy, he can use a phone again without feeling stomped on.

In the meantime they should probably ban box cutters, knives, heck anything sharp enough to open a box. They obviously are capable of too much emotional distress to exist.

For the low retainer of 100k I'll personally take up the crusade!

BoxGate
 
Since I paid $800.00 bucks I got to do my own unboxing. I would rather have that cash back.
 
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