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Anyone ever had their iPhone experience stomped on...
- Thread starter Jason1978
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The OP was being a bit melodramatic. I'd guess that about 99% of the average buying public would look at what the salesperson did as a service. The phone left the store in a fully operative state, "no assembly necessary."
Yes, Steve Jobs wanted to make sure that someone got the "magical" experience from the moment of unboxing, and so he spent the extra money necessary to do that (which others have since copied). However, I don't think even he would have viewed that as a precondition of enjoying the product.
If the salesperson had dropped and broken the phone while setting it up, and there were no others in stock and he had to wait a week for another one to come in, yes, I'd say that would ruin the buying experience. But that isn't what happened here.
In a sad way, I can relate to what your saying. It might seem really silly but it's the small things like taking off the protective plastic that can put a big smile on your face.
I hear you!
It's not like your stalking flights to try to work out exactly where your phone is, or wondering if you can turn up to a delivery depot and pick it up..... Your concern is quite sane is the scheme of things
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Each to their own . I guarantee you that 99% of the public would not want someone to inbox their new product. This is a big part of my shopping experience of getting brand new. When I get refurbished I miss that part.
The big difference here is that when you pick up a phone from a retailer , it's common for them to set it all up, which usually does mean they unpack it for you.
I hear you!
It's not like your stalking flights to try to work out exactly where your phone is, or wondering if you can turn up to a delivery depot and pick it up..... Your concern is quite sane is the scheme of things
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Each to their own . I guarantee you that 99% of the public would not want someone to inbox their new product. This is a big part of my shopping experience of getting brand new. When I get refurbished I miss that part.
The big difference here is that when you pick up a phone from a retailer , it's common for them to set it all up, which usually does mean they unpack it for you.
Why didn't you stop her? Sorry, cannot be bothered to read thread so I'm sure this has already been asked.
Wow. Just - wow...
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This, exactly this. Complaining about a salesperson turning your phone one?
/MultiFacePalm
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This, exactly this. Complaining about a salesperson turning your phone one?
/MultiFacePalm
Because at the time I didn't realize it bothered me. Plus I only had gotten 3 hours sleep, maybe it didnt cross my mind. I remember when she started doing it was thinking to myself "why is she turning on my phone?" but at the same time I figured it was mandatory. When I left it still bothered me a little but it was only up until now, when I am getting my 5s in a couple of days, I know for sure that it must have bothered me because I am hell bent this time on telling them not to do it. Nicely of course.
Get over yourself.
To me the unboxing part doesn't matter so much, but you just don't take protective coverings off of expensive things that don't belong to you. It's not cool. I would have been annoyed.
Anyone ever had their iPhone experience stomped on...
Same with you, so that you're in a position to get all self-righteous and lecture someone about this. I don't care as much, but it's his money and his phone, so it should be his choice.
Same with you, so that you're in a position to get all self-righteous and lecture someone about this. I don't care as much, but it's his money and his phone, so it should be his choice.
Indeed.
Oh it wasn't a little dramatic, it is WAY over the top dramatic.
If this is the case maybe a new iPhone isn't the best purchase for you?
I have no problem with this know why? I'm not 12. My kids pretty much open every present I ever get and mess with it a ton.... sometimes I don't touch it for days. Nope, no bother to me.
Nope, not even close to that. It's more like the dealership giving it a wash and pulling it in front so you can drive it home.
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Just don't let it bother you, then. She thought she was doing you a favor by setting it up for you so you wouldn't have to do it yourself. Plus, better this than taking it home and finding out that it was defective.
One time I was at Mdconalds grabbing a burger and some fries, and to my surprise someone had already raised and slaughtered the cattle, processed the meat, packed it, shipped it, froze it, then cooked it and put it on a bun for me! And that wasn't even the worst part... Worst part was learning I wasn't going to get to pick the potatoes myself.
Never going back to this establishment because of this. Ruined my burger experience.
Never going back to this establishment because of this. Ruined my burger experience.
The whole 1st world problem thing is pretty played isn't it. You make it sound like he woke up and found the phone sitting on his doorstep. I'm pretty sure he worked hard to earn it.
It is SO not. Its my device, if I want to take the screen plastic off or turn on the phone, I will do so myself. If there is a defect I am not lazy. I will drive back to the store and get it replaced.
The plastic is there for shipping purposes only. It isn't meant to be a screen protector or to be there permanently. It's exactly like the blue plastic that's on a car that the dealer takes off. I think people are misunderstanding what Steve Jobs meant when he talked about the unboxing experience. I think he meant that he wanted the unboxing experience to be a pleasant one. Prior to that (and still to this day in many cases) a box is simply functional, or in the case of the cheap sealed plastic cases that things like USB flash drives ship in, downright negative in terms of initial impression.
I don't think it's necessary to "unbox" something to enjoy the user experience.
Working at an AT&T corporate store, I've probably sold around 1000 iPhones in the last year. I've had exactly one person request that I not open the package and activate and/or set up their phone. Part of the retail rep's job is to verify device activation and functionality before the customer leaves the store. Do you know what happens if your iPhone has a defect and you've already paid for it and left the store? You're getting sent to an Apple store because we can't do warranty exchanges.
If you don't want us to do our job, that's fine, you can absolutely request that...but if you don't speak up, that's on you.
If you don't want us to do our job, that's fine, you can absolutely request that...but if you don't speak up, that's on you.
Give me the phone. I turn it on in store. Problem solved.
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Again. It's people's preference. Who knows, there may be people that leave that stupid plastic piece on it. Either way, when you buy something, the user experience of holding it in your hands and doing what you want with it, is important to some.
I am in agreement with the OP. He even explained that he may have over exaggerated, but you still feel it. I got my phone at best buy and the guy just ripped the plastic off and played with it too. I was like... uhhh I really kinda wanted to do that myself and have the enjoyment of opening my new purchase!
I will say tho, I didn't let it affect me very much because they had given me a 64GB for the price of a 16GB. So needless to say, I was very, very thrilled about that! So i just let it go.. But I will definitely be asking them to not do it next time
I will say tho, I didn't let it affect me very much because they had given me a 64GB for the price of a 16GB. So needless to say, I was very, very thrilled about that! So i just let it go.. But I will definitely be asking them to not do it next time
We all have to keep in mind that the very fact that we are members of such a forum means that we are more into our tech than about 90% of consumers. Most people would consider what the salesperson did to be a service.
This kind of tone and attitude show why we shouldn't go to an AT&T store, and most carrier and retail stores. Many of them act like they're some slick Wall Street brokers -- they're not. Just go to an Apple store to get your iPhone.
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Agreed, talk about your first world problems.
And first world cliche response.
How do I know someone else hasn't already done that? It's entirely possible someone did exactly that, shoe was the wrong size or they simply didn't like it, and back on the shelf they went.
PS I hope you never buy a new car. You'll never sleep again.
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In my experience they do the same at the apple store (open the phone that is) unless asked to do otherwise.