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If Apple's new iPad bent due to its owner accidentally sitting on it, should that be viewed as reasonable or unreasonable care?

I might get lucky and not bend my old iPad Air 2 after sitting on it. But don't think I could in good conscience make a case against Apple if it did bend or fail.

I can make a case against Apple if a YouTuber can bend it with their hands as easily as they did on the Jerryrig video. Seems very flimsy.
 
How many times is apple
Gonna botch this PR disaster and go further down the rabbit hole ?

I don’t know. What do you think Mister Doggfather? Was four microns an incredibly lazy tolerance for Apple to set? Would “the old Apple” personally have kept human breath from landing on it, thus setting of a potential 1 micron domino reaction of imbalance? I bet Amazon, whose manufacturing tolerances start at the 10’s of microns (at best) is laughing at Apple’s own fanboys tearing Apple apart—not only ignoring the actual brilliance of the new iPad Pro—but going totally spastic over a *hypothetical* and imperceptible (to any mere mortal) level of manufacturing variance.

It’s simole, for those that want to be able to use their iPad as a part time hover board (glass down, obv.) just get the 2018 “normal” iPad... the “indestructible” one. In almost all use cases it’s just like the 11”. It’s a way better deal and it’s scuentificallt proven to never bend or deviate during the manufacturing process. Now let’s find something new that our cult leaders, err, Apple, is doing wrong!
 
Why do you reward a company purchasing their products with your hard-earned currency if you feel disrespected and disgusted by that company?

Genuinely curious.
Even though you weren’t responding to me, I’ll bite.

Currently, because I, personally, am so consumed in the ecosystem. But it’s getting less and less difficult to try something new.
-Brainwashed Apple Fanboy
 
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Any noticable bend on an out-of-the-box iPad Pro is unacceptable. There have been plenty of examples on this forum.

It is obviously a design flaw. It's nonsense to say that a sheet of metal manufactured to this size can't be guaranteed to lay flush on a table top. It's also quite concerning that a product designed for portability at this price point is this flimsy.
 
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The photograph in this article is fake as can be and was obviously bent before hand to give such an impression. Apple’s specifications states the engineering tolerance is 400 microns. Do you any of you have any idea what that is? It’s 0.016 inches. That’s 16 hundredths of an inch and would be barely noticeable. The bend in this picture is vastly more than that and fake as can be. I’m calling MacRumors out for this posting this fake photograph. The iPad depicted in the photo may be bent but it’s NOT because it came from the factory that way.

This comes straight from Apple: "If you believe your new iPad Pro does not meet the specifications described in this article, please contact Apple Support" which means there may be iPads that ship out exceeding the 400 microns spec, which means the photo featured in Macrumors article may be such an example.
 
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The photograph in this article is fake as can be and was obviously bent before hand to give such an impression. Apple’s specifications states the engineering tolerance is 400 microns. Do you any of you have any idea what that is? It’s 0.016 inches. That’s 16 hundredths of an inch and would be barely noticeable. The bend in this picture is vastly more than that and fake as can be. I’m calling MacRumors out for this posting this fake photograph. The iPad depicted in the photo may be bent but it’s NOT because it came from the factory that way.

Yeah, BUT HE PUT IT IN HIS BACKPACK! What don’t you UNDERSTAND!?

(I’m kidding—I can only guess kids have their parents carry their books around for them now? Because, when I was a kid, there wasn’t anything a backpack couldn’t break. Now, take that backpack on a hike, and if *anything at all* still comes out straight, you hid on the bus and played paddy cake with the school nurse, because there’s no way you went on a hike. lol
 
It's a huge, straight, flat sheet of aluminum. What possible design could disguise a microscopic (literally) deviation from perfectly flat?
[doublepost=1546720516][/doublepost]

Or better yet, take it out of the box while you're still in the Apple Store!

Totally doable strategy. They might get suspicious as you attempt to measure the tablet's flatness against one of their tables. But it isn't like they won't take it back if you tell them to. Not sure if they will immediately sell you a new one after you do the return though.

Though since a tablet is basically never used while lying flat on a table, it doesn't really matter if there is a curve. The camera bump is much more of an issue if you try to use the tablet lying on a table. And many folks put these in cases, where the curve will also not be noticeable.
 
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That’s a stunning level of common sense to just willy-nilly trust your life (or maybe simply your tablet) to. Holy smokes.

B-b-b-but, what if a tornado manages to pull your *brand new* tablet out of your hands and goes on to recklessly bend it using its hurricane force winds around a telephone pole! Then what?! I betcha anything the Genius Bar would blame it on an “act of God” or something completely ridiculous like that. Maybe if Apple would quit being lazy, and just make their new tablets out of a helium-lead composite then we wouldn’t have to worry about flimsy-schlimsy tablets BENDING during tornados!

One of the tidal agonies of new Apple products remains confirmation bias, especially on the forums. Ostensibly, it has gotten worse over the last few years.
 
One of the tidal agonies of new Apple products remains confirmation bias, especially on the forums. Ostensibly, it has gotten worse over the last few years.

You know confirmation bias goes both ways , and both have gotten worse over last few years .
 
This thread is such bunk. People are discussing two different things.

1.) Bends out of the box. This is what the article is about, and yet misleadingly includes an iPad picture from a user that had it in his backpack for a week while he was traveling.

2.) Bends AFTER being used. That’s what people seem to be mostly upset about. Apple has never said these huge bends are normal. They’re saying the microscopic bends during manufacturing are. People here seem to be equating their damaged iPads from use with Apple’s statement on microscopic bends.

Honestly, it’s bewildering. Nobody has posted any pictures of their out-of-the-box iPad showing any significant bend.

And no, I’m not defending Apple. These new iPads may well bend from usage more easily.
If you actually look there are plenty of examples of ipads that were viably bent out of the box that are clearly out of spec.
 
How many times is apple
Gonna botch this PR disaster and go further down the rabbit hole ? Just stop talking
More than this disaster. Apple sold their soul to investors and the market in search of the being biggest company. Now off the cliff. Tim going to say we have lost our vision, we ship junk, it’s not about squeezing as much profit out of every device making it barely Apple good enough, we need to make better products with less net and profit will follow.
 
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.

190102-iPad.jpg
Ouch, that’s terrible and looks like my magic keyboard II that came with my 27” 5K iMac. Apple silently reinforced the Magic Keyboard II afterwards. So they’re not new to bending. The whole structure of the new iPad Pro doesn’t have any reinforcement structure inside and the whole structure gets it’s stiffness from razor thin aluminum. For a mobile device it’s a faulty design for me.
 
=
i am really torn about this as i love the new ipad and want to get one (here in canada they are $1000) but don't want to get stuck with a bent ipad for the next 3-4 years

i am interested in the wifi version and i seem to be reading that the bending affects the cell version more

can anyone confirm whether or not this is correct ?

is the wifi version less prone to bending ?

Stop/

You won’t be stuck with a bent iPad...get over it
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When?

How will you feel if after two months they look like Dutch Clogs? Or any visible bend? And they charge you for the replacement, if they admit the flaw?

Apple messed up with the aluminum alloy and/or the thinness of this iPad - and they admit it in a circuitous way.


He won’t feel anything, cause they won’t look like a Dutch clog what ever the f that is...just take care if it and use it normally
 
What did you do? Returned?

Absolutely.

Also... It looks like the bend in the middle is about (or maybe greater than) the thickness of the iPad. Correct? Would be pretty noticeable out of the box, right? Or are you saying it just warped on it's own, sitting on a table like what we're seeing?

The reflection makes it look much worse than it is. Also, it is much worse on that side, the other side isn't as bent. I didn't inspect it very carefully after unpacking it with all the Christmas stuff going on. I picked it up off the desk from time to time and then set it down again.

However, once you know the deformation is there it is rather obvious even looking straight at the screen from the front.

Is it the new ergonomic iPad? Just like MS's ergonomic keyboards, it is an improved user experience when you type on the virtual keyboard.

More users have to buy a case due to thinner and lighter products. However, the combined thickness and weight are not better than the pervious model.

The thickness and weight of the new keyboard folio is just ridiculous, feels like lugging a 15" MacBook around.

You’re telling me this is how it came out of the box? As in, this picture was taken right after unpacking it?

No it was taken later. I didn't look it over very well when I unpacked it, so I can't tell if it got worse over time or not. I would like to think that I would have noticed such an extreme defect immediately, but I really wasn't paying attention.

"That's a spacial distortion field, Captain." #StarTrek

"The iPad is not bent, you are!" #Matrix


Wow, seems like a lot. Are you returning it?

It is on its way to Apple. Replacement should be arriving Monday.

The replacement will be meticulously inspected and documented.
 
I can make a case against Apple if a YouTuber can bend it with their hands as easily as they did on the Jerryrig video. Seems very flimsy.
You can bend any device the way he bends things. Nobody is going to be bending their device in that manner.
 
Bending is a minor issue for me, but iOS is a big issue - there should be at least mouse-support, better file-system access, usb-c monitor support for all the UI.
For me it’s both. For a mobile device it’s too fragile for me and there hasn’t been much improvements in iOS since 2012. So I’ll skip or wait till a better alternative comes around. Let’s see what iOS 13 has to offer. If there isn’t anything compelling I’ll try a different brand. There sure isn’t any value for money for me at the moment and the choices to go to alternatives have never been better. Most of Apples services won’t work here anyway.
 
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Here's a novel idea... If you spend that much on a device put it in a protective case. It's not rocket science.



Apple yesterday posted a support document addressing the 2018 iPad Pro bending snafu that's been circulating around the internet over the course of the last couple of weeks.

129ipadprobend-800x600.jpg

Image via the MacRumors Forums

In the document, Apple describes the new design of the unibody enclosure of the device and how cellular models use a new co-molding process to create the antenna bands in the chassis.Apple says this process helps ensure the new iPad Pro models can meet a flatness specification of no more than a 400 micron deviation along any side, which less than the thickness of four sheets of paper. This is a tighter specification than on any previous model, but Apple says the new design could make any minor deviations more visible than before.New iPad Pro owners first began noticing slight bends in their tablets shortly after the launch of the new device, prompting them to share their concerns on the MacRumors forums. iPad Pro users were worried about the structural integrity of the device, which is the thinnest iPad ever.

Users are encouraged to contact Apple if they believe their devices do not meet Apple's stated specifications, and the company reminds users of a 14-day return period and one-year warranty available on Apple products.

Apple devices have previously had issues with bending, and there was major consumer outcry over a "bendgate" controversy with the iPhone 6 Plus, which saw the iPhone bending due to regular use. iPad Pro owners are, understandably, concerned about another bendgate situation.

Apple last month told The Verge that the slight bending that some iPad Pro models are exhibiting is a side effect of the manufacturing process, caused by cooling of the metal and plastic components, but the new support document offers additional detail on the situation. While no official Apple statement was included in The Verge's article, it clearly said that Apple did not consider the bend to be a manufacturing defect, leading to customer confusion.

(Thanks, Bob!)

Article Link: Apple Addresses 2018 iPad Pro 'Bending' Controversy, Says Subtle Deviations May Be More Visible Due to New Design
 
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