Pretty much like any iPad. I’ve always used the Smart Covers for the “regular” iPad/mini and the Smart Keyboards for the iPad Pro.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Addresses 2018 iPad Pro 'Bending' Controversy, Says Subtle Deviations May Be More Visible Due to New Design
- Thread starter MacRumors
- Start date
- Sort by reaction score
Just think how impressive it would be if Apple had used a stronger material and people making these videos weren’t able to even bend it.
And Apple is giving you a big middle finger. They are essentially saying, yeah it's bent, but deal with it, cause we say it's in spec. Thanks Timmy.
I don’t use a case on my Apple Watch because it’s a watch. I don’t have a snap-on case for any notebook PC (Mac or Windows), but always transport them in a padded notebook bag or sleeve. As for phones, as others have pointed out, these are routinely placed in pockets, used in the hand, etc. We have a substance that we could use for phone bodies that wouldn’t require cases. It’s called plastic. But for various reasons we as a society of consumers decided that if we’re going to spend hundreds of dollars on them, they should be made of metal and/or glass. Hence the need for silicone, plastic, or leather cases. That’s not just the case (no pun intended) with Apple.
Why put holes in the center of the device and make the center point the weakest part? Dumb.
Fresh out of the box or not, the bend shown in that picture from normal use is NOT acceptable.
The iPad is really the iSheet. Paper thin, no reinforcement, getting things thinner just to save money on materials and not engineering something more durable to replace the absence of material.
You should get a new iPad for free no matter if you pay the extra for Apple care or not. A mobile product should not bend that easily. Paying another £79 for taking care of something that should fall under warranty is another rip off in my opinion. I’m happy European law forces companies to give their products not the meager one year warranty Apple is giving you but an acceptable period of warranty you should expect for paying that amount of money. It’s 3-5 years.
Apple have been making iPads for a good number of years so this excuse is not acceptable. This means their R&D department did a poor job. Even if Apple state their 14 day return period, it does not justify the lack of quality control either.
If it isn’t noticeable then it’s fine for most people, and doesn’t mean it’s structurally weak. No need for you to try to point out minor manufacturing variations that they can’t notice themselves. If you try to find manufacturing variance, you’ll find it in 100% of products. Take an 8.5x11” sheet of paper and test the tolerances of a Rolls Royce. You’ll find variation in the gaps between panels. Apple is saying that they accept a total variation of 0.4 millimeters on any side when an iPad is laid flat. That’s down from every previous version, but apparently is more noticeable now since this is the first iPad that is flat without a curved back that may have masked the variability to the naked eye in previous generations.
If you try to bend an aluminum product, it will bend. That’s the nature of the metal (it’s soft by nature, but also very conductive of heat, which makes it ideal for computers, which generate lots of heat). The new iPad Pro is as fast as a MacBook Pro but doesn’t require a fan. If you get one that’s obviously bent, return it. But no need to worry people who are thinking about buying one. The vast majority will be just fine.
In previous years they tolerated variances of more than 400 microns. No one complained until now.
I’m sure people tried in 2010, but there was no news there, as one would be sweating/straining trying to bend the iPad ..... and the damn thing was built to be a professional device .
The reason these crap videos now exist , cause Apple products are getting flimsy
The only way Apple is going to learn is if we don't buy it--figuratively and literally.
I've been waiting to buy an Ipad Pro for 2 years now. But I don't like using cases, if they're coming bent
from the factory, how can they hold up after extensive day to day use as a portable drawing platform? It seems that Apple is only guaranteeing it for 14 days, once beyond, you're stuck with your purchase, unless you buy a new one. Guess that's one way to increase sales.
I've been waiting to buy an Ipad Pro for 2 years now. But I don't like using cases, if they're coming bent
from the factory, how can they hold up after extensive day to day use as a portable drawing platform? It seems that Apple is only guaranteeing it for 14 days, once beyond, you're stuck with your purchase, unless you buy a new one. Guess that's one way to increase sales.
Last edited:
Actually, in nature, less rigid, more flexible structures tend to last longer. We are probably a decade or two away from reliable flexible electronics. The “flexible” screen phones that Samsung, etc. are releasing this year are the first sign of it, though they will be niche products for a while longer as they are not yet easily produced in high yields at profitable cost levels.
Jesus H. Christ. This is an absurd straw man argument. Stating that "products have tolerances," which is obviously true, is not an excuse for a significant defect easily noticed with the naked eye.
In fact, what you wrote is so ludicrously absurd that I had to double check to see if you were just being sarcastic. But nope. Three posts defending this as acceptable.
The Kool-Aid is strong with you.
The iPad 3 was built like a rock, but it was also thick and heavy. Everything is a trade-off. The 10.5” was built like a tank, but even it was susceptible to dents from falls. And it’s always been luck of the draw for the screen. I dropped an iPad about 5 feet (accidentally) and the screen was fine. Another time I dropped one about 2 feet and the screen cracked, based on the angle in which it hit the floor.I’m sure people tried in 2010, but there was no news there, as one would be sweating/straining trying to bend the iPad ..... and the damn thing was built to be a professional device .
The reason these crap videos now exist , cause Apple products are getting flimsy
I’ve got every generation of iPad , but not the current pro. They have all been solid , and never have I thought about durability , until now . For me this is the iPhone 6 Plus all over , but the 6 plus looks more solid to me .
As I’ve said in previous posts, I’ve long suspected that the real story is that the “flat” design (first for the iPad line) is what is making these normal variances more noticeable. The last product made with a similar design was the iPhone 5/5S, which was much smaller. It had its own cosmetic issues (the easily nicked chamfered edge). My guess is that Apple might return to a more rounded design if it sees a change in sales trends or complaint activity, just as it did with the iPhone 6 to the present. But the flat design has some advantages, such as easier integration with the Pencil 2.
The point is that this is a cosmetic issue. There’s no evidence that anyone’s iPad Pro has stopped working because of the small “bending.” Of course, Apple is a company obsessed with aesthetics, so if it sees that “bending” is an issue with the current generation it will look to make improvements in future generations. But every design of every Apple product, even back in the Steve Jobs era, made trade-offs between aesthetics and functionality. Steve Jobs approved the G4 Cube that literally overheated and cracked. He also probably lost millions of sales of white iPhone 4 models trying to get the right tone of white. He wasn’t perfect.
My iPad Air survived many accidental assaults from my rear and didn’t bend. It’s also thin, but it’s got a more rigged structure inside.
I was planning to buy the new iPad Pro but holding of now. It won’t survive any accidental assaults from my rear.
Then you are missing out. I had the iPhone 6S (not plus) and the current iPad Pro. The iPad is a much more solid device. Remember that the “built like a tank” 10.5” iPad Pro was only 1mm thicker. It’s not as if the new design is anorexic. It’s just that they are switching to more eco-friendly alloys as well as a flatter design.
To end all the arguing:
1. The photo macrumors posted does not coincide with the memo posted. If you get mad from seeing the memo and the photo together...you know where to point the finger—not each other.
2. If your iPad’s bend is like in the photo, Apple will swap it out under your warranty, as it exceeds their given tolerance. Just be nice about it when you go to the Genius Bar.
For the conspiracy theorists: It’s funny Apple released this shortly after the announcement of their revenue being not as expected. Looks like Tim Cook can’t take any more beatings. He’s an amazing CEO for his board members and stockholders, but he can care less about the consumers. I’ll never forgot how he was on GMA and publicly gave advice that people should get into these leasing phone programs...that makes it affordable. That has zero to do with affordability. Dropping the product price is affordability. He’s just finessing words. Steve Jobs could care less about his Restricted Stock Units as long as he put out products for his legacy. Tim Cook is the polar opposite. It’s all about making hundreds of millions for himself.
1. The photo macrumors posted does not coincide with the memo posted. If you get mad from seeing the memo and the photo together...you know where to point the finger—not each other.
2. If your iPad’s bend is like in the photo, Apple will swap it out under your warranty, as it exceeds their given tolerance. Just be nice about it when you go to the Genius Bar.
For the conspiracy theorists: It’s funny Apple released this shortly after the announcement of their revenue being not as expected. Looks like Tim Cook can’t take any more beatings. He’s an amazing CEO for his board members and stockholders, but he can care less about the consumers. I’ll never forgot how he was on GMA and publicly gave advice that people should get into these leasing phone programs...that makes it affordable. That has zero to do with affordability. Dropping the product price is affordability. He’s just finessing words. Steve Jobs could care less about his Restricted Stock Units as long as he put out products for his legacy. Tim Cook is the polar opposite. It’s all about making hundreds of millions for himself.
I’ve treated my iPad Pro 11” the same as all my previous iPads. It’s held up well.
[doublepost=1546726411][/doublepost]
Of course, Steve Jobs made most of his billions from selling Pixar to Disney. Apple was a pet project for him in 1997. Should we bring in Michael Bloomberg to run Apple?