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Apple Addresses Alleged Throttling of iPhones With Degraded Batteries
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This is like buying an i7 laptop and it becoming an i5 the next year as the batteries degraded. Another year later it’ll be an i3. And you don’t have an option of disabling the “feature”.
What year? 2008? Apple is a different company now; for the better.
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My interpretation is that it’s a win win for everybody.
Guess I'm not updating my iPhone 7 ever... C'mon Apple, give us the option to turn the feature off...
Untoward? They’re not being transparent. If that is a case where they show down performance inform the public so we can know what’s going on and whether we want to replace the iPhone battery or restore performance. That would be an ethical thing to do in this case. Not having some youtuber find it accidentally and posting information. Again I’m speaking as an Apple fan boy with tons of apple products purchased over the years.
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It’s a secret feature.
Wasn’t there a thread like a month or two ago which people vehemently denied such a thing?
Or just let the consumer know what’s going and what the fix.
Here’s my solution.
Apple: release oem original batteries out in he market. Don’t make us have to spend money on aftermarket batteries with questionable build quality. Let us buy from you or a Apple certified reseller Apple batteries. We can either hire you to replace it or Best Buy or some Craigslist guy. Let us have the choice!!!!!
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My family plays Pokemon GO. It used to use a ton of CPU, but an update just recently has fixed that.
It drove us crazy that people on an iPhone 5S said the game ran great. Our iPhone 7's and X ran it great also. So why did our 6+ not? Well, now we know.
I'm not talking about losing just a little bit of snappiness either. We could launch the game and be logged in from other phones in 5 seconds. On the 6+, it would take a minute or more. It was painfully slow, and we never would have guessed it was because the battery was old. We basically got suckered into buying another iPhone X.
Also, the performance was the same if we had it plugged in - so I'm not buying this explanation. I'm guessing there are other hardware flaws that they are trying to hide.
We considered getting a 5S, but we just couldn't believe it could run the game as good as people said. Now I realize that is because the 5S wasn't being throttled down to an almost unusable level.
Apple needs to immediately stop with the claims of how fast their custom developed processor is - it is a lie, since you will not see that performance except when the phone is new. They need to be honest and talk about real world performance when it is running in this degraded/unusable state. Unbelievable!
It drove us crazy that people on an iPhone 5S said the game ran great. Our iPhone 7's and X ran it great also. So why did our 6+ not? Well, now we know.
I'm not talking about losing just a little bit of snappiness either. We could launch the game and be logged in from other phones in 5 seconds. On the 6+, it would take a minute or more. It was painfully slow, and we never would have guessed it was because the battery was old. We basically got suckered into buying another iPhone X.
Also, the performance was the same if we had it plugged in - so I'm not buying this explanation. I'm guessing there are other hardware flaws that they are trying to hide.
We considered getting a 5S, but we just couldn't believe it could run the game as good as people said. Now I realize that is because the 5S wasn't being throttled down to an almost unusable level.
Apple needs to immediately stop with the claims of how fast their custom developed processor is - it is a lie, since you will not see that performance except when the phone is new. They need to be honest and talk about real world performance when it is running in this degraded/unusable state. Unbelievable!
If you consider emissions that affect our health and power mgmt to be identical your sense of an equivalent analogy is a wee bit off.
Apple never guaranteed a cpu would run at x-speed, 100% of the time in every condition. If you believe you have that, let’s see it. In fact Apple doesn’t even Quote absolute cpu speed on its website.
Imagine buying that same 300 hp petrol car and on a trip your radiator cracks.
You have 10 miles to the next exit and your car gives you a choice:
A. 2 miles at full hp or,
B. Unlimited miles at 25% hp.
This is more of an apt analogy.
It absolutely does not take 10-15 seconds for that phone to open the camera app. I’ll eat my shoe if you show credible evidence.
“10-15 seconds” sounded good when you typed it, but that’s undoubtedly an exaggeration. Seriously - count to 15 in your head right now. That’s ridiculous. I’d bet it’s actually around 5 seconds, but just feels much longer because we’re used to these phones being so fast nowadays.
If her 6/6S plus takes that long to perform such a basic task, there’s larger issues at play than just performance throttling secondary to a degraded battery.
This is actually really affirming to me as I noticed once my battery starts to decrease, seemingly the phone performance did too. Never put those two together.....
When I bought my iPhone 7 and iPhone SE, nobody told me that the CPU would be throttled as the battery ages. There is not even a fine print on it anywhere.
This is a design flaw. Here is my logic:
1. Apple should design its systems to function at peak performance within the boundaries of expected battery performance under normal usage.
2. Apple should be applauded for introducing new features to protect performance upon unusual battery degradation. --but is that really the case? No I argue that Apple is simply introducing patches to keep their phones from critically malfunctioning.
3. The fact that iOS has code to throttle the CPU means Apple has complete knowledge of exactly what battery conditions constitute "degradation."
4. However Apple will NOT replace the battery under warranty or AppleCare even if the CPU is being throttled due to the battery---which means Apple judges the battery inside a throttled unit to be operating with expected battery performance under normal usage. (Unless it ALSO fails their other battery tester which measures degradation differently.)
I actually don't think the iOS patch is a bad thing at all. The problem is Apple's intentional design of performance envelopes that cannot be met under normal usage, and Apple's warranty policy mismatching their internal knowledge.
If Apple's is up front with this design, and Apple's battery warranty policy is updated to MATCH their iOS throttling policy (e.g. no throttling while under warranty period), then I would be perfectly happy.
This is a design flaw. Here is my logic:
1. Apple should design its systems to function at peak performance within the boundaries of expected battery performance under normal usage.
2. Apple should be applauded for introducing new features to protect performance upon unusual battery degradation. --but is that really the case? No I argue that Apple is simply introducing patches to keep their phones from critically malfunctioning.
3. The fact that iOS has code to throttle the CPU means Apple has complete knowledge of exactly what battery conditions constitute "degradation."
4. However Apple will NOT replace the battery under warranty or AppleCare even if the CPU is being throttled due to the battery---which means Apple judges the battery inside a throttled unit to be operating with expected battery performance under normal usage. (Unless it ALSO fails their other battery tester which measures degradation differently.)
I actually don't think the iOS patch is a bad thing at all. The problem is Apple's intentional design of performance envelopes that cannot be met under normal usage, and Apple's warranty policy mismatching their internal knowledge.
If Apple's is up front with this design, and Apple's battery warranty policy is updated to MATCH their iOS throttling policy (e.g. no throttling while under warranty period), then I would be perfectly happy.
I'm not the one that you are replying to, but I can confirm he is not exaggerating. I can't post a video, because I got fooled by this and bought a new phone.
I guess apple thought it was ok to allow consumers to assume that slowdown of phones was associated with old hardware.
As so, I will assume that the purpose of this practice was to sway users to buy new phones.
A simple heads up would have been sufficient.
As so, I will assume that the purpose of this practice was to sway users to buy new phones.
A simple heads up would have been sufficient.
Nope. Nowhere in Apple's official specs does it mention a promised CPU clock speed or how long it will run at that speed. Even Intel doesn't tell you how long their Core i5/7/9 CPUs will run before the chip's internal temperature/power management will temporarily slow down each processor core clock below the peak spec.
It wouldn’t surprise me, but remember some people on here are Apple share holders, it’s in their own personal interests to cover these things up and maximise Apples profits.
The first time you try to run an app that needs a lot of CPU and was able to run fine in the past, then you will realize how this is a bad thing.
Basically they've just split the install base. iPhone in normal state and iPhone in degraded/unusable state. This makes an enormous difference in any apps that are CPU dependent.
Car analogies always suck. No I would not drive delicately...i would go to the has station and drive as fast I want. I.e. I should be able to charge my phone and have the full performance. But it will still be throttled at 100%.
Yeah, I've had this experience with Apple as well. If the battery isn't bad enough, they won't replace it even if I pay them to do it.
