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Apple Addresses Alleged Throttling of iPhones With Degraded Batteries
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Agreed, I always get AC+ and will continue to do so on every Apple Device I purchase.
Only way to keep a massive entity honest.I smell a class action suit.
Apple supposedly said this to another tech site....
"Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We've now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future."
If you have an X or an 8 and never update iOS, you may not see the throttling.
That's so awesome, Apple.
Really, your PR department deserves every dollar.
Sorry, but I still have a IP6 and I'm pretty upset.
I have not read all responses.
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??? The above seems to indicate something else.
Really, your PR department deserves every dollar.
Sorry, but I still have a IP6 and I'm pretty upset.
I have not read all responses.
[doublepost=1513810983][/doublepost]
??? The above seems to indicate something else.
It's actually rather similar.
VW sold vehicles with certain specs on power and emissions. Apple sold iPhones with certain CPU and battery specs.
VW didn't meet those emission specs and now Apple's CPUs don't run at the specs they're supposed to.
Imagine buying a 300 hp car and finding that you soon only have 150 hp. Then eventually you find out through 3rd party testing that it was deliberately reduced by the manufacturer without your knowledge or consent in order to extend your fuel economy or emissions towards what it should be.
1. So all the "Just do a clean install/restore" people were wrong
2. The "Conspiracy theorist" were right
3. So when Apple every year says their new phone is faster, do they really just mean that it has a new, mint battery? Marketing? Also how does this affect all the "new phone vs older phone" videos on youtube and such? Are those all disregarded now?
4. Does this also happen on Macs?
My 2012 15 inch rMBP has been slower to function for the past several months. I have the service battery message near the battery indicator. I took it to the genius bar to have it inspected and as expected, was told the battery is healthy, it'll just continue to show that message and to replace is around ~ $200. I have been debating getting one of the newer MacBook pros or getting a battery replacement through a store here that is willing to do it for ~ $130....
2. The "Conspiracy theorist" were right
3. So when Apple every year says their new phone is faster, do they really just mean that it has a new, mint battery? Marketing? Also how does this affect all the "new phone vs older phone" videos on youtube and such? Are those all disregarded now?
4. Does this also happen on Macs?
My 2012 15 inch rMBP has been slower to function for the past several months. I have the service battery message near the battery indicator. I took it to the genius bar to have it inspected and as expected, was told the battery is healthy, it'll just continue to show that message and to replace is around ~ $200. I have been debating getting one of the newer MacBook pros or getting a battery replacement through a store here that is willing to do it for ~ $130....
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I'm from germany btw, this is a very very valid point.
Unfortunately there are no class action lawsuits here.
I don't know...if the battery is degrading and they have this performance decline built into ensure all day power which also keeps the user safe (because of declining battery), I cannot see that as bad.
Perhaps I am missing more of what is going on here.
Perhaps I am missing more of what is going on here.
Yep. In the context of mass customer deceit, with the resulting frustration and expenditure, it’s not such a far fetched analogy. And for Apple to keep on denying it up till now, that is gross gaslighting of its user base.
Top-of-the line phones being stealthily underclocked after merely a year in use is not good practice. And maybe yes, there should be regulations about varying cpu speed based on battery conditions. People updated their phones because of that, unbeknownst to them.
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Free bumpers aren't going to fix this one Apple. They should have been more upfront about this because this is some pretty shady stuff. How convenient that their so-called-excuse happens to slow down older phones, and the solution for some people will be too throw more money at Apple and buy a new device. They should have added an option to turn on this "feature" so that the user can decide.
This is not the same at all. Apple makes no specific claims about CPU speeds or specific battery life. They don't claim it's a 3.7GHz processor or that it will be able to use the whole of that processing power at all times. It also gives general battery life figures.
Where VW got in trouble is that there are industry requirements and testing on fuel economy, which they gamed the system for. There is no equivalent requirements for smartphones.
Apple won't be in trouble for this, nor will anything happen to the board.
And your 300HP car that later produces 150HP? That does in fact happen with all vehicles. With time they produce less power thanks to general wear on the engine. Unless you replace parts (like replacing an iPhone battery) your car will make less power with time (after the initial break-in period where it generally makes a bit more than when it first rolls off the line).
So this was in fact... a feature then?
Yes, nothing keeps people "honest" like a massive payout to trial lawyers, while each claimant getting something like a $4.50 in Apple Store/iTunes gift card 6 years after the fact.
Have you not seen the stories of exploding batteries? I personally would not feel safe using a third party battery given how dangerous they can be if the part is bad, or installed badly.
Always go to Apple.
it is bad when they don't let the user know why their performance has degraded and give them the option to go get a new battery rather than let them think they need a newer faster phone to run iOS 11
Ooooh. Okay. Thank you for clarifying.
At least some now know why this is happening and we have a choice.
usually an unhealthy car battery doesn't cut the horsepower in half though. if my phone is running slow, the battery wouldn't be the first thing I would think of as being the problem.
So my 6 was still under Applecare and it starting have the sudden shutdown at 30 percent battery issue. Apple Support had me reset it and basically said it was just me. Applecare ran out. I went to my nearest Apple Store where they said everything was fine (as they told everyone else at my table). The phone died while it was in the hands of the tech assigned to me. They then offered to replace my battery for $79 but would have to ship it out. Then they offered a replacement phone (6s) for $79. I took them up on that one. Apple "fixed" the issue with software supposedly right after I got the replacement phone. NOW it turns out Apple may have screwed up their throttling.
The $$ involved don't bother me that much, but the attitude of Apple (you are holding it wrong, it's just you) is really starting to wear thin.
The $$ involved don't bother me that much, but the attitude of Apple (you are holding it wrong, it's just you) is really starting to wear thin.
Thats what I was thinking also. Slowing the phone down makes users feel like their device is not going to last much longer and it has issues. This makes them get pushed into getting a new phone.
If apple would of told these people that a new battery will restore the phone to original speeds sales would be different.
This is shady
I believe exactly that, but not for the reason Apple claims...if the phone appears to be lasting longer or working longer, then the likelihood of a claim reduces.
Obviously Apple achieved such a point in their A-series processors' power/speed with iPhone 6/6S (and later models) that the battery in iPhone can no longer sustain the processor.
Or is there similar throttling with iPad Air, iPad Air 2 and iPad Pro? They have same (or similar A*X) processors and OS but considerably bigger batteries – more capacity to power the newer A-chips.
Solution: thicker phones with bigger batteries until there is a significant new breakthrough in battery technology.
I think iPhone X is a step in the right direction with more space for the battery and a battery optimized for the space.
Or is there similar throttling with iPad Air, iPad Air 2 and iPad Pro? They have same (or similar A*X) processors and OS but considerably bigger batteries – more capacity to power the newer A-chips.
Solution: thicker phones with bigger batteries until there is a significant new breakthrough in battery technology.
I think iPhone X is a step in the right direction with more space for the battery and a battery optimized for the space.
CPUs don't degrade over time the way car powertrains do. But if you lost half your car power in the first year, you'd certainly have a valid complaint.
And at least you'd know why your car lost power.
Even Apple is telling people their batteries are "healthy" and fine, not in need of replacement, yet they're being heavily throttled.If you mean ruined in so far as performance goes, then the world will wait for a long time. If you mean has Apple, the plucky underdog, delivering innovation, inspiring, aspirational products that worked flawlessly over and over again, yea, I’d say that Apple was ruined years ago.
If this is true, this lends support to the fact that Apple is, in a way, coercing people to buy new phones after a certain period of time.