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Apple Addresses iBook Logic Boards

Originally posted by noxes
My screens back light turns off, if I push my screen to far back. Is this covered.
However, my iBook is from way way back in old 2001.
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omg!! this is the same problem i have with my ibook. im so gunna check to see if this problem is under the program. i had this fixed before... cost a lot and i still have the problem.

thanks a lot apple... now my mother wont think bad of you anymore. 😀
 
re: faulty logic boards

apple has identified the problem and there is a fix for it so that it does not occur again once the logic board has been replaced. there is an additional standoff that is used to prevent the vga chip from getting damaged.
 
Unbelievably cool. I'm on my 2nd logic board in 13 months, had to pay $300 for the last one 10 days ago since I'm out of the warranty period. I can't believe I'm going to get reimbursed. I'm impressed, Apple!
 
My iBook (1 month left on warranty) is in for the logic board problem right now. I was going to buy AppleCare to guard against future instances but it looks like I don't have to now. Good timing!
 
Originally posted by Horrortaxi
My iBook (1 month left on warranty) is in for the logic board problem right now. I was going to buy AppleCare to guard against future instances but it looks like I don't have to now. Good timing!
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You might still want it though because the battery or power adapter might crap out on you.
 
Originally posted by jxyama
does this mean:

1) apple has figured out the exact nature of the problem and found a solution for it? (i think the theory is that it's not the logic board but the power supply? afterall, logic boards can't fail *that* many times on its own, could it?) it would be awfully expensive for apple to keep on bandaging the problem (replacing the logic boards) if the fundamental problem is not addressed?

2) iBooks after april 2003 aren't affected? (is that the last generation G3 iBook?)

3) (similar to #2) G4 iBook aren't affected?
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Actually, these are the same questions I have. I had a 600MHz iBook, and currently a 900MHz iBook, and I've never had a problem. I would love to trade up to a G4 iBook, but with all this talk about logic board failures, I've been hesitant to change machines. So are current (G4) iBooks immune to these problems? Anyone?
 
Originally posted by jadam
You might still want it though because the battery or power adapter might crap out on you.
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I could replace both for less than the cost of AppleCare though.
 
Thank God Apple is addressing this. It was becoming a real sore spot on their good quality record.

I hope this is an actual repair (as in they replace poor parts with ones that will last) rather than taking failed parts and replacing with new replacement parts that will go bad in the same amount of time the originals failed.

There was a Mac fix-it site where fixing the iBooks involved replacing a logic board to display cable with a thicker one that could withstand the stress of the pinch when closed and they had to enlarge the cable opening in the case so it would be stressed less.
 
so i have a G3 ibook that i got new about a month ago (since the g4's came out) and my serial number starts with UV324. apple's cutoff is UV318.. does this mean my machine should be fine or am i getting screwed?
 
Originally posted by trutherd
so i have a G3 ibook that i got new about a month ago (since the g4's came out) and my serial number starts with UV324. apple's cutoff is UV318.. does this mean my machine should be fine or am i getting screwed?
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OK. I guess they analyzed the problem very soon and my a root cause analysis. Once that was over they immediatly fixed the problem. That means your unit is fine.
On the other hand it means, that they knew from May 2003 on what the problem was and it took them quite a while to come out with this program now.
 
Well Apple eventually gave into pressure about the noisy G4 MDDs and now the ibook logic board. Fingers crossed for the dodgy 17" studio display inverter ('my screens half-dark') crowd 🙄 🙄 🙄
 
Fabulous news, but is it definitely worldwide?

This is absolutely fabulous news. I wasted so much time on that little iBook before eventually giving in and buying a G4 powerbook. After 15 years using Apple, I almost changed to a PC.

I called the Apple Support Center in Japan today. At first, the guy didn't know what I was talking about and said flatly that there was no cover. I gave him the URL and he called me back a while later to say that it would probably be carried out in Japan, but it had to be confirmed. It says clearly that it is to be 'worldwide', so I have little doubt, but has anyone else has similar experience with Apple Support centers outside the U.S.?
 
BOOOOOO!

My iBook (which is also dead due to this issue) is not covered because it has a S/N older than the ones covered... This just ads a bucket of salt to the wound!!! AH!

😡
 
I couldn't find any broken IBooks on ebay that are covered by this. Oh well, so much for my hopes of getting a cheap ibook 🙁
 
Originally posted by CmdrLaForge
On the other hand it means, that they knew from May 2003 on what the problem was and it took them quite a while to come out with this program now.
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I'm afraid, in the end Apple was forced to do this program due to threatening legal action and the like which would likely be more costly and more damaging to them. Companies always do this but it is generally always the wrong move.

That's why we have to complain about things rather than put up with things that shouldn't be problems! The same applies to the noisy G4 power supplies and the iPod batteries. No doubt other programs will exist in the future but only when everyone is complaining such that the publicity is getting too bad...

Oh, and as far as I know, G4 iBooks were always immune anyway. They are quite different beasts to the G3 iBooks.
 
Originally posted by caveman_uk
Well Apple eventually gave into pressure about the noisy G4 MDDs and now the ibook logic board. Fingers crossed for the dodgy 17" studio display inverter ('my screens half-dark') crowd 🙄 🙄 🙄
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I am surprised to read that my 17" Studio Display's problem was common ('my screens half-dark') due to the inverter. Apple quoted me for $500(!) for the repair as the warranty was expired, but I went ahead with it anyway. However, I was "only" charged with $240 when the repair was done. Strange - I too hope Apple will do something about this.
 
What about the original dual-USB iBook 500?

I had my iBook 500 logic board fail about a year ago in the way everyone has been claiming that the covered models fail. Why then is the iBook 500 not covered here?

It would also be nice to have my incredible ripoff £315 (~$580) reimbursed that i payed a couple of months outside my warranty.
 
Originally posted by avus
I am surprised to read that my 17" Studio Display's problem was common ('my screens half-dark') due to the inverter. Apple quoted me for $500(!) as the warranty was expired, but I went ahead anyway. However, I was "only" charged with $240 when the repair was done. Strange - I too hope Apple will do something about this.
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Check this long thread on Apples own discussion boards
link
 
4th board for me

Glad to see them own up to this problem. my iBook was in the shop for its 4th logic board 3 weeks ago in 13 months and the customer support guy said that it was not a recurring problem.
 
Logic Board Issue Leads to Missing Hard Drive?

I am SO glad to hear this news! It totally renews my faith in Apple as a company that really cares about the wellbeing of its customers and products.

So, now for my question: My 800Mhz ibook was exhibiting logic board problems for a while, but I kept it stationary and was careful with it, and it mostly worked ok. Then, this past Sunday I woke up to find a blinking question mark/Apple logo on my screen. I know the cause, and I've tried doing installs from the CD, Flashing PRAM, etc. All to no avail.

Does anyone know if the system being unable to find the hard driv might be a direct result of the logic board issue?
 
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