Call Apple and tell them your iLife and iWork has suddenly stopped working and you can't use it anymore.
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Apple Announces iLife '09
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Call Apple and tell them your iLife and iWork has suddenly stopped working and you can't use it anymore.
I just bought a Macbook on the referb list (in fact, it's still in transit) and I called Apple to see if I could still qualify for the $9.95 update disk and they negotiated with me and said they could give me return labels and return it and then re order it and qualify for the disk, but the lady could not verify if they would have to wait for another Macbook like mine to come in stock again (which took forever the first go-around) so I just denied it.
But they were VERY polite with me, so it's okay.
I can't say I expected it to be a happy ending when I called.
Still kind of sucks though.
It was funny though, I called as soon as the keynote was over and the lady had no clue what I was talking about at first, and she was a specialist. She didn't know anything about the new products out, which is understandable.
You would think that they would be informed.
But they were VERY polite with me, so it's okay.
I can't say I expected it to be a happy ending when I called.
Still kind of sucks though.
It was funny though, I called as soon as the keynote was over and the lady had no clue what I was talking about at first, and she was a specialist. She didn't know anything about the new products out, which is understandable.
You would think that they would be informed.
Phil looks like he has lost weight though
Think he's dying too?
Oh, that's no joking matter.
You mean $2800..
Wow... for that amount of money I can
a) pay for half my university tuition
b) buy a second hand car
c) buy a **** load of new clothes
d) Go on a hugely expensive wasteful vacation with my gf
e) Buy massive amount of stuff for my gf
f) refurnish my room
g) spend half of it buying an equally good computer... and the other half on buying an equally good computer for my gf
h) not have to worry about rent for the next 7 months
Or I can get a laptop without a removable battery, pay extra for the matte screen. Gee, lemme think.
I'm waiting for the release, so hopefully they will let me upgrade for the discounted price.
Wow $2800 for half your tuition? I wish I only had to pay much.
That's like 1/20 of mine!
And like Eidorian said, good job on that order.
It hasn't quit working. But it is OBSOLETE, as I mentioned.
I guess the point of these posts is that the software I bought still works, so I'm unreasonable to complain.
I guess the service I got from Microsoft left me with expectations that are unreasonable on Planet Mac.
My Bad.
yeah sorry $2800. Oh and if you want a faster processor and 8GB of memory it's >$4000! Wowza.
I recently had a new business owner pay me to fix his website that he had paid his daughter's former boyfriend to make. Turns out the guy had used iWeb to make the website. Pretty, but totally impractical, totally bloated, very inefficient, in general a total mess. Forms stuff was broken, etc. It used lots of duplicate copies of images that were 10x larger than they needed to be, etc. just simply awful.
Yeah, I mean I bought my Macbook 4 days ago and I don't even qualify for the $9.95 upgrade. It hasn't even arrived at my house and I don't qualify for it!
I'm not mad at Apple or anything, I mean I KNEW there was going to be a Macworld conference. It wasn't a big shocker or anything.
I'd return the MacBook, or at least call and see if you can get the upgrade price.
So basically it boils down to "Macs are over priced". Never heard that one before. You are free to feel that way about the hardware and the software. Some of us also find value in OS X and the design of the machine and all the little things like MagSafe, etc. and we find it is worth the price.
And just because the mini and iMac were not updated today doesn't mean they never will be. And there is no tablet because the market is very small.
I know I am coming off as an apologist here, but I am realistic. Apple will never make products that everyone on the planet is happy with. Hell, I was pissed about no Firewire in the new Macbooks for the same reason you were. So I didn't get one. I got an old version at a closeout price and I sent Apple feedback about it.
The statement "Macs are over priced" is not fact. It is opinion.
Just like saying today's iLife update is garbage or not worth the money is opinion.
And I am still waiting for the person to respond that can't get **** done...
Would you please provide a specific example where a similar spec'd linux/windows box is cheaper than a Mac?
There have been many discussions already about disproving your statement. So, I'd like a specific example.
Again, like I said, Microsoft's service left me with expectations that are unreasonable on the Mac side. My bad. I'll just have to be more careful about spending money with Apple in the future, and research when they might be updating and wait for a new version.
Didn't have to worry with MS. They always upgraded free for several months.
Let's see. That's about 30 dollars a week for the use of current software. 1500 dollars a year, more or less, at that rate. Plus the 3 grand I spent on the hardware.
It may be a better computer, but I'm doubtful whether it's a better value.
I'm interested OpsDad - how would Microsoft have behaved? I ask that seriously, as I don't use Windows.
I looked up prices on the net, and isn't an upgrade for Office 2007 (say) US$200+, depending on the version?
Isn't iWork '09 US$69? Yes, it doesn't have as much stuff as Office, but it is also considerably cheaper.
As for iLife, don't the MS equivalent applications come with the OS, so you'd have to buy a new version of the OS (or upgrade) to get a new Movie Maker or whatever they call their movie application?
Or are you saying that MS would have given you all these updates for free because you bought the previous version almost 2 months ago?
Upgrades
Apple has a two week upgrade policy if I remember correctly. If you bought in the last 2 weeks take it into a store or give the online store a ring. Process a fake return and then a fake re-buy and get your stuff.
Knowing that new stuff often comes at Macworld (or if you didn't the information is easily available) don't buy right before it then complain.
Unlike Microsoft Apple is pretty consistent with their upgrades - iLife comes out about once a year. I think it would be a slightly different story if you had bought a 3-4 year old piece of software a few weeks before a new piece of software replaced it for the next 3-4 or more years.
If you had tracked the history it would have been obvious that these were due for an update. Also the price you pay for the update is not very much relatively speaking. Last time I checked Microsoft Office upgrade was hundreds of dollars.
Apple is different from other companies - I personally like their way most of the time.
Oh yeah you might find this site helpful:
https://buyersguide.macrumors.com//
Apple has a two week upgrade policy if I remember correctly. If you bought in the last 2 weeks take it into a store or give the online store a ring. Process a fake return and then a fake re-buy and get your stuff.
Knowing that new stuff often comes at Macworld (or if you didn't the information is easily available) don't buy right before it then complain.
Unlike Microsoft Apple is pretty consistent with their upgrades - iLife comes out about once a year. I think it would be a slightly different story if you had bought a 3-4 year old piece of software a few weeks before a new piece of software replaced it for the next 3-4 or more years.
If you had tracked the history it would have been obvious that these were due for an update. Also the price you pay for the update is not very much relatively speaking. Last time I checked Microsoft Office upgrade was hundreds of dollars.
Apple is different from other companies - I personally like their way most of the time.
Oh yeah you might find this site helpful:
https://buyersguide.macrumors.com//
Faces & Kids
Kids appearances change a huge amount over the first 16 years - going to have fun seeing if faces can keep up with my clan !!!
Kids appearances change a huge amount over the first 16 years - going to have fun seeing if faces can keep up with my clan !!!
I just bought a Macbook on the referb list (in fact, it's still in transit) and I called Apple to see if I could still qualify for the $9.95 update disk and they negotiated with me and said they could give me return labels and return it and then re order it and qualify for the disk, but the lady could not verify if they would have to wait for another Macbook like mine to come in stock again (which took forever the first go-around) so I just denied it.
But they were VERY polite with me, so it's okay.
I can't say I expected it to be a happy ending when I called.
Still kind of sucks though.
It was funny though, I called as soon as the keynote was over and the lady had no clue what I was talking about at first, and she was a specialist. She didn't know anything about the new products out, which is understandable.
You would think that they would be informed.
Faces and Places
I haven't seen anyone comment on this yet. And I've just finished looking it over on the Apple site.
This seems extremely useful to me and something certainly innovative. Especially the faces part. I have a photo library of over 5000 pics. I used to spend lots of time adding keywords, tagging photos to make note of me, family members etc.
This just seems like an awesome way to find photos of people/friends that I've taken. For me, that feature alone is about worth the upgrade price.
I haven't seen anyone comment on this yet. And I've just finished looking it over on the Apple site.
This seems extremely useful to me and something certainly innovative. Especially the faces part. I have a photo library of over 5000 pics. I used to spend lots of time adding keywords, tagging photos to make note of me, family members etc.
This just seems like an awesome way to find photos of people/friends that I've taken. For me, that feature alone is about worth the upgrade price.
Interesting point. I wonder if many photo's can "make up" a face? That way, a picture of your child at 5 would be included with ones at 16.
But something else is that its likely to segregate the 5 year old versions from the 16 year old versions.
I bet you could then create a smart album that merged the two.