Customer service FAIL
What a surprise, with the brainiacs they have working there.
If they're completely sold out? Their online store would be the next place to look, IMO.
Customer service FAIL
What a surprise, with the brainiacs they have working there.
Why Sept 30??
BECAUSE THEY CAN'T OFFER FREE CASES FOREVER
I watched it but still have questions in terms of how this is being handled.
Apple Online Store said:iPhone 4 Bumpers are currently unavailable for sale.
Apple will offer a free iPhone 4 Bumper or other select cases to iPhone 4 customers. Details on how to order a free Bumper or case will be available soon on apple.com
I paid $30 for a case at Best Buy. It's the Griffin Reveal. I got it to help with the signal issues. But, I don't get a refund, even though it is used to fix the issue. This sucks. I would return it but the back plastic has got so scratched up because it's cheap plastic, so I doubt they would take it. I wouldn't. I think I will just take my free bumper and do unmentionable things to it.
Apple, I want my $30 too!
Question - If I keep the free bumper, that is if I don't pee on it and set it on fire, can I return it to the store for credit? Will they come in different packaging? I could always use $30 in iTunes credits too.
It's actually rubber, plastic and metal. It's probably less markup on material and labor costs than your average pair of shoes (Nike gets $140 for what exactly?). Maybe next time you should keep your judgement of idiots to yourself, idiot.![]()
Here's a crazy, wacky idea - why don't you take the free bumper that apple gives you & put it on ebay instead of destroying it? Just checked and they are fetching $60-70 easy for the authentic, Apple brand bumper ( not the el cheapo silicon version ). Oh, wait, nevermind, that makes too much sense![]()
Here's a crazy, wacky idea - why don't you take the free bumper that apple gives you & put it on ebay instead of destroying it? Just checked and they are fetching $60-70 easy for the authentic, Apple brand bumper ( not the el cheapo silicon version ). Oh, wait, nevermind, that makes too much sense![]()
I will be waiting till after Sept 30th when I will still be trying to get a revised version of the phone which i am sure they are sorting in manufacturing right now, if not already. I am sure they will not carry on making this phone in the current faulty state. After all, why give Sept 30th as a date? Is that when the new phone is expected to be in circulation?
let's break this down--
Apple sells well over 3 million iPhone 4s in three weeks.
Apple reveals that of all the iPhone 4 related calls to AppleCare within the first 22 days, only 0.55% were related to reception issues.
Apple reveals that the return rate of the iPhone 4 is 1/3 the return rate of the iPhone 3GS.
Apple offers free cases to owners of the iPhone 4 to shut people up.
......
remind me, why is Apple going to redesign the iPhone 4 again?
I bought my iphone 4 and a black bumper on launch day. A few days later I purchased a white bumper on the Apple online store. I received it last week.
So does this mean I will get both bumpers refunded AND an opportunity to pick out a free third party case?
Hmm... anyone who wants a bumper has an iPhone 4. Anyone who has an iPhone 4 will get a free bumper. Who will buy them now?
I got my refund email tonight.
Basically, anyone who bought a bumper online automatically got a refund processed through even if you didn't want a refund.
So - what happens after September 30, 2010?
Wait, so they're refunding ALL bumper purchases? I don't think that is very fair. People who bought multiple bumpers get them all for free?
I should've bought a few dozen last week if THAT's how they want to handle this.
let's break this down--
Apple sells well over 3 million iPhone 4s in three weeks.
Apple reveals that of all the iPhone 4 related calls to AppleCare within the first 22 days, only 0.55% were related to reception issues.
Apple reveals that the return rate of the iPhone 4 is 1/3 the return rate of the iPhone 3GS.
Apple offers free cases to owners of the iPhone 4 to shut people up.
......
remind me, why is Apple going to redesign the iPhone 4 again?
Wait, so they're refunding ALL bumper purchases? I don't think that is very fair. People who bought multiple bumpers get them all for free?
I should've bought a few dozen last week if THAT's how they want to handle this.
+1
There is no way Apple should have to give away more bumpers than there are iPhone 4's in existence.
How is that not fair? The fact someone outsmarted you or the fact someone outsmarted you?
I guess you missed the part where they don't even have enough?