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I watched it but still have questions in terms of how this is being handled.

Apple will provide the details on their site.

Apple Online Store said:
iPhone 4 Bumpers are currently unavailable for sale.

Apple will offer a free iPhone 4 Bumper or other select cases to iPhone 4 customers. Details on how to order a free Bumper or case will be available soon on apple.com
 
I paid $30 for a case at Best Buy. It's the Griffin Reveal. I got it to help with the signal issues. But, I don't get a refund, even though it is used to fix the issue. This sucks. I would return it but the back plastic has got so scratched up because it's cheap plastic, so I doubt they would take it. I wouldn't. I think I will just take my free bumper and do unmentionable things to it. :rolleyes:

Apple, I want my $30 too!

Question - If I keep the free bumper, that is if I don't pee on it and set it on fire, can I return it to the store for credit? Will they come in different packaging? I could always use $30 in iTunes credits too.

Here's a crazy, wacky idea - why don't you take the free bumper that apple gives you & put it on ebay instead of destroying it? Just checked and they are fetching $60-70 easy for the authentic, Apple brand bumper ( not the el cheapo silicon version ). Oh, wait, nevermind, that makes too much sense:rolleyes:
 
Thanks!

It's actually rubber, plastic and metal. It's probably less markup on material and labor costs than your average pair of shoes (Nike gets $140 for what exactly?). Maybe next time you should keep your judgement of idiots to yourself, idiot. ;)

I agree with you. I actually like the bumper. I'm guessing most that are giving it a hard time have not even seen one. Probably more cost goes in to it, because of it's design than a lot of the cases that are out there. And I, like most others have had very little problems with my iPhone 4. Quite an amazing device. I'm sure the new Android phones are cool too, but why take the chance when you already know what the iPhone experience is like. It has everything I need and then some.
 
Here's a crazy, wacky idea - why don't you take the free bumper that apple gives you & put it on ebay instead of destroying it? Just checked and they are fetching $60-70 easy for the authentic, Apple brand bumper ( not the el cheapo silicon version ). Oh, wait, nevermind, that makes too much sense:rolleyes:


Hmm... anyone who wants a bumper has an iPhone 4. Anyone who has an iPhone 4 will get a free bumper. Who will buy them now?
 
Here's a crazy, wacky idea - why don't you take the free bumper that apple gives you & put it on ebay instead of destroying it? Just checked and they are fetching $60-70 easy for the authentic, Apple brand bumper ( not the el cheapo silicon version ). Oh, wait, nevermind, that makes too much sense:rolleyes:

Why are they selling for so much still? They are not that hard to find and now that everyone is getting one, I imagine there will be many for sale now...the ipad camera connector on the other hand is still a rare commodity.

I just got the email. I purchased two in my order and it did not specify how many purchases would be refunded. I bought two for the free shipping thinking that a friend may need one, but as it turns out they are pretty easy to find in the stores around here.

Glad that in this instance I bought the bumpers from Apple directly (not much choice though), makes things like this a lot easier to deal with.
 
i just got an e-mail confirming my refund.

i got my phone (the day before) launch day from at&t and ordered the bumper online on july 6th, separately.

(on a side note, i got the bumper much earlier than expected! it wasn't even supposed to ship until July 27th and be delivered by the 30th and i received it on the 19th.)

all in all, i'm pretty happy.

though, i have to agree with some of the others that it's a little unfair if people are getting refunded for multiple bumpers if they only have one phone...
 
Did anybody receive multiple emails regarding the refund? I did buy multiple bumpers when I saw them at the store on launch day for my coworkers...

Does receiving three emails mean three refunds? My credit card info is yet to be updated...
 
I will be waiting till after Sept 30th when I will still be trying to get a revised version of the phone which i am sure they are sorting in manufacturing right now, if not already. I am sure they will not carry on making this phone in the current faulty state. After all, why give Sept 30th as a date? Is that when the new phone is expected to be in circulation?

let's break this down--

Apple sells well over 3 million iPhone 4s in three weeks.

Apple reveals that of all the iPhone 4 related calls to AppleCare within the first 22 days, only 0.55% were related to reception issues.

Apple reveals that the return rate of the iPhone 4 is 1/3 the return rate of the iPhone 3GS.

Apple offers free cases to owners of the iPhone 4 to shut people up.

......

remind me, why is Apple going to redesign the iPhone 4 again?
 
i just got an email but it didn't look like the one posted, maybe because I've only seen it on my iPhone idk? but the feds deffinetly aren't back in my bank yet.
 
let's break this down--

Apple sells well over 3 million iPhone 4s in three weeks.

Apple reveals that of all the iPhone 4 related calls to AppleCare within the first 22 days, only 0.55% were related to reception issues.

Apple reveals that the return rate of the iPhone 4 is 1/3 the return rate of the iPhone 3GS.

Apple offers free cases to owners of the iPhone 4 to shut people up.

......

remind me, why is Apple going to redesign the iPhone 4 again?

Steve Jobs said "We want EVERYONE to be happy", so that means they'll have to get the iPhone 4 100% perfect.

Some people here are just haters. Or idiots. Or both.
 
I bought my iphone 4 and a black bumper on launch day. A few days later I purchased a white bumper on the Apple online store. I received it last week.

So does this mean I will get both bumpers refunded AND an opportunity to pick out a free third party case?

I think Steve Jobs implied that people will be able to get a free case (as in singular, one). If a person chose to go out and buy 20 or 30 bumpers, it is not Apple's responsibility to subsidize the costs of such a purchase.
 
I got my refund email tonight.

Basically, anyone who bought a bumper online automatically got a refund processed through even if you didn't want a refund.

Got mine, too.

--------

Dear Apple Customer,

Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund.

As of today, we have automatically processed your refund.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Support

Answers to many Apple Online Store questions can be found at online Help: http://store.apple.com/us/help

-------
 
So - what happens after September 30, 2010?

After Sept. 30th, will be at least as many cases for the i4 available (both cheap ones and nice ones) as there were for the 3GS, and a much higher percentage of i4 users using cases or bumpers. So Apple won't have to push cases and bumpers on i4 customers to get the dropped call rate down to about the same as it is with the 3G and 3GS.

That's the whole entire "fix".
 
Wait, so they're refunding ALL bumper purchases? I don't think that is very fair. People who bought multiple bumpers get them all for free?

I should've bought a few dozen last week if THAT's how they want to handle this.

+1
There is no way Apple should have to give away more bumpers than there are iPhone 4's in existence.
 
let's break this down--

Apple sells well over 3 million iPhone 4s in three weeks.

Apple reveals that of all the iPhone 4 related calls to AppleCare within the first 22 days, only 0.55% were related to reception issues.

Apple reveals that the return rate of the iPhone 4 is 1/3 the return rate of the iPhone 3GS.

Apple offers free cases to owners of the iPhone 4 to shut people up.

......

remind me, why is Apple going to redesign the iPhone 4 again?

And if you are upset about the bars dropping on your droid, you have to buy a bumper yourself.
 
Wait, so they're refunding ALL bumper purchases? I don't think that is very fair. People who bought multiple bumpers get them all for free?

I should've bought a few dozen last week if THAT's how they want to handle this.


How is that not fair? The fact someone outsmarted you or the fact someone outsmarted you? :)

+1
There is no way Apple should have to give away more bumpers than there are iPhone 4's in existence.

I guess you missed the part where they don't even have enough?
 
How is that not fair? The fact someone outsmarted you or the fact someone outsmarted you? :)



I guess you missed the part where they don't even have enough?

They should have more than enough considering 99.45% of iPhone 4 owners claim to have perfectly working phones with zero problems. That is, unless not everyone is being forthcoming and the actual number is much higher.
 
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