Apple Being Sued for 'Purposefully Slowing Down Older iPhone Models' [Updated]

[840quadra]

No one disagrees.

Not informing the user that the performance of their phone is affected due to battery health is the problem, and a disingenuous business practice.

I am not excusing Apple, just aware they on par with their competition with regards to openness. I would be curious to see which major cell manufacturer is 100% open. Some manufacturers got caught boosting CPU for benchmarks, others sell personal data, as posted before others have premature shutdowns. At least Apple is responding and owning up to issues these days, something that used to be quite rare from them.

They all have faults, and voting with your wallet is about the only power we have over them. One of the reasons I live in both Android and iOS camps these days. Keeping my options open.

 

[I7guy]

You actually think Cook was involved in the design of a single Apple product ? Let alone the iPhone 6 ?

Can’t substantiate this statement either way.

The guy looks completely lost at an apple keynote ! Is this the visionary you are comparing to Jobs? Only when the price is shown does he become animate .

I think there may be a wee bit of hyperbole in this.

Careful with that logic, cause someone might point you to the turd products under Cook -
Like the worst Mac Pro ever.... worst mini .... careful ...

I know ... let's disagree ...

Be careful, there are also blockbusters. But I’m sure Steve had nothing but successes /s.

 

[sracer]

I use both, switching back and forth because it’s hard to stick with only one phone. Seriously. Google has a lot of amazing software prowess but lacks a hardware ecosystem when compared to Apple.

Also, I’ve drawn a conclusion based on what I’ve seen and the research I’ve done. The big difference is that I’m more likely to trust what’s said as the reason because I know putting my own other reason on it is likely to just waste my time and frustrate me.

You guys could be right. Apple could be doing this maliciously to try to make people buy new phones. It could also be poor phone design. But I’d like to believe the best about all companies involved. If not, I might as well go get a flip phone and call it a day.

Are you more willing to trust someone who is proactively honest or one who reacts to a truth being exposed?

How many customers went to an Apple Store with concerns about their iPhone becoming extremely slow?
How many of those customers were told by Apple personnel that the cause was a worn battery?
And how many of those were further told that replacing the battery would restore performance to its previous level?
If that didn't happen on a regular basis, then that is very shady and certainly calls into question Apple's motives.

One might respond that since Apple doesn't provide a supported way of replacing the battery that they wouldn't offer a battery replacement as an option, but they should've at the very least explain that the battery is the issue.

Apple made a deliberate design decision to use non-replaceable batteries. That means that when the battery dies (outside of the warranty) Apple's solution is for the customer to buy another iPhone. That is not a "conspiracy", it is a fact. But it is also a fact that customers are aware that the battery is not replaceable. They decided that a non-replaceable battery was not a sufficiently important enough reason to buy an alternative device.

All that to say that both Apple AND the customer share responsibility in this.

I don't like to believe the best about all companies involved, (part of the reason for the emotions around this issues is due to people "believing the best about Apple" and now feeling betrayed). I prefer to seek out the truth of the matter. I can deal with the truth... good, bad, or ugly.

 

[Count Blah]

The 6s was an overall improvement from the 6. You can apply that type of logic going in reverse that a product improvement addressed a then deficiency. A faster cpu address then slower performance, a better camera addresses then poorer camera performance etc.

Do I think Apple introduced an antenna fault to get people to upgrade? Isn’t that what people are saying now, why would it be different 7 years ago?

So you believed the meme about bend gate? My musings are probably on the same level as yours, tbh.

CPU/GPU/camera/memory are different than structural integrity.

An antenna that is immediately identifiable, versus masking a poor design/battery vendor that takes the co-founder of Geekbench to validate?

disingenuous much?

 

[Rob_2811]

Be careful, there are also blockbusters. But I’m sure Steve had nothing but successes /s.

SJ definitely dropped the ball a few times, the iPhone 4 antenna, mobile me, appointing Tim Cook as CEO ...

 

[I7guy]

SJ definitely dropped the ball a few times, the iPhone 4 antenna, mobile me, appointing Tim Cook as CEO ...

If we pretend we’re in school which of the above three does not belong.(hint: the last one)
[doublepost=1514307983][/doublepost]

CPU/GPU/camera/memory are different than structural integrity.

An antenna that is immediately identifiable, versus masking a poor design/battery vendor that takes the co-founder of Geekbench to validate?

disingenuous much?

Missed the big picture here as you are making some artificial distinctions to suit your POV.

going to two gigs of ram from one gig was intended to resolve what?

 

[MH01]

If so, this strategy is clearly failing, since many customers with old 5S, 6, and 6S devices report no slow down, even after updating iOS. Yet another Apple failure?

Reporting to you ? I'm just wondering how we are keeping track here.

I will 100% say I have never installed the lastest supported version of iOS on a device and had it perform as fast as the iOS version that came with the device . Never. Have you? Please show an example

 

[Rob_2811]

If we pretend we’re in school which of the above three does not belong.(hint: the last one)

You're right, Mobile me and the iPhone 4 antenna weren't that bad...

 

[I7guy]

You're right, Mobile me and the iPhone 4 antenna weren't that bad...

Nice to know revisionism has been eliminated from this site.

 

[Rob_2811]

Nice to know revisionism has been eliminated from this site.

Sorry Tim. Hope the class action lawsuits aren't spoiling Christmas for you.

 

[Michael Goff]

But why won’t apple replace a battery. I mean I’m trying to give them money. Clearly something they enjoy having.

I have no idea.

Are you more willing to trust someone who is proactively honest or one who reacts to a truth being exposed?

How many customers went to an Apple Store with concerns about their iPhone becoming extremely slow?
How many of those customers were told by Apple personnel that the cause was a worn battery?
And how many of those were further told that replacing the battery would restore performance to its previous level?
If that didn't happen on a regular basis, then that is very shady and certainly calls into question Apple's motives.

One might respond that since Apple doesn't provide a supported way of replacing the battery that they wouldn't offer a battery replacement as an option, but they should've at the very least explain that the battery is the issue.

Apple made a deliberate design decision to use non-replaceable batteries. That means that when the battery dies (outside of the warranty) Apple's solution is for the customer to buy another iPhone. That is not a "conspiracy", it is a fact. But it is also a fact that customers are aware that the battery is not replaceable. They decided that a non-replaceable battery was not a sufficiently important enough reason to buy an alternative device.

All that to say that both Apple AND the customer share responsibility in this.

I don't like to believe the best about all companies involved, (part of the reason for the emotions around this issues is due to people "believing the best about Apple" and now feeling betrayed). I prefer to seek out the truth of the matter. I can deal with the truth... good, bad, or ugly.

You can pay for a dead battery to get replaced.

 

[MH01]

Be careful, there are also blockbusters. But I’m sure Steve had nothing but successes /s.

I'll give Cook AirPods - and geez the design is lazy on these - though practical they are.

He also all but killed mac... add that to the list of accomplishments. A £5K iMac..... poor poor...

And beats...... well less said the better...
[doublepost=1514308598][/doublepost]

I have no idea.



You can pay for a dead battery to get replaced.

And if the battery passes apples tests ?

Apple is also not choosing to replace a dead battery, the law is .

 

[Michael Goff]

I'll give Cook AirPods - and geez the design is lazy on these - though practical they are.

He also all but killed mac... add that to the list of accomplishments. A £5K iMac..... poor poor...

And beats...... well less said the better...
[doublepost=1514308598][/doublepost]

And if the battery passes apples tests ?

Apple is also not choosing to replace a dead battery, the law is .

Then go to somebody else. Apple has authorized repair people who are more than happy to take your money.

 

[Rob_2811]

But why won’t apple replace a battery. I mean I’m trying to give them money. Clearly something they enjoy having.

Because they would enjoy you buying a new phone more.

When comes to soldering on RAM, glueing computers/tablets/phones together and generally making devices as difficult as possible to repair/upgrade Apple invented the game. Why would they do that if they wanted to make it easy for you to get a new battery in your iPhone?

The motive for this throttling issue may not have been primarily to force people to upgrade but its a convenient side effect and everything else about their devices screams planned obsolescence.
[doublepost=1514308937][/doublepost]

I'll give Cook AirPods - and geez the design is lazy on these - though practical they are.

He also all but killed mac... add that to the list of accomplishments. A £5K iMac..... poor poor...

Wasn't there a big hoopla made about AirPods seamlessly switching between devices? I got a pair to use in the gym recently and they are no different to any other bluetooth earbuds when switching from Mac to iPhone as far as I can see.

 

[Puddled]

Because they would enjoy you buying a new phone more.

When comes to soldering on RAM, glueing computers/tablets/phones together and generally making devices as difficult as possible to repair/upgrade Apple invented the game. Why would they do that if they wanted to make it easy for you to get a new battery in your iPhone?

The motive for this throttling issue may not have been primarily to force people to upgrade but its a convenient side effect and everything else about their devices screams planned obsolescence.
[doublepost=1514308937][/doublepost]

Wasn't there a big hoopla made about AirPods seamlessly switching between devices? I got a pair to use in the gym recently and they are no different to any other bluetooth earbuds when switching from Mac to iPhone as far as I can see.

A great post and spot on.

 

[MH01]

Then go to somebody else. Apple has authorized repair people who are more than happy to take your money.

As authorised, why would they go against apples guidelines?

Sounds like you need to go the non warranty path

 

[I7guy]

Sorry Tim. Hope the class action lawsuits aren't spoiling Christmas for you.

He said: “they are not”.

 

[MH01]

So if you have a battery that is physically down to 60% and I write software that says it's 80% , that is the true capacity ?

 

[Count Blah]

going to two gigs of ram from one gig was intended to resolve what?

My post was talking about the inclusion of added structural integrity to the 6s, to address bendgate. I don't see how anyone can argue AGAINST that.

But as far as RAM goes - I was a sucker for buying the original iPad Air. The thing only had 1 Gig of RAM, which made the browser almost unusable for doing basic things - like posting in a forum like Macrumors. I didn't want to have to go to my computer, each time I wanted to research and post.

Here is a video I had to make years ago, to shut someone else up about the pathetic 1 gig of RAM in the Air 1. But I know that to you, this is acceptable performance...

 

[latweek]

This is not Steve Jobs company any longer.

There is no solution you can give Apple pertaining to the device's quality or battery technology.

This is Tim Cook's Apple. This is now about shareholder and market-driven perception of value.

This is about how many iPhones are sold each quarter.

Until you make a solution that still requires everyone to replace their iPhones every 2 years, Tim will not "hear" you.

Hell, for that matter Apple would still grudgingly pay out any ridiculous settlement, just as long as it can keep making every human buy an iPhone as frequently as possible.

This is Tim Cook's R&D, innovate my ass...blablabla.

 

[ipponrg]

And here was I thinking that Apple had over $230 billion cash resources that could hire more staff to do such things.

When GOOD engineers are in high demand and not in surplus, your thinking would not apply here.

 

[I7guy]

My post was talking about the inclusion of added structural integrity to the 6s, to address bendgate. I don't see how anyone can argue AGAINST that.

But as far as RAM goes - I was a sucker for buying the original iPad Air. The thing only had 1 Gig of RAM, which made the browser almost unusable for doing basic things - like posting in a forum like Macrumors. I didn't want to have to go to my computer, each time I wanted to research and post.

Here is a video I had to make years ago, to shut someone else up about the pathetic 1 gig of RAM in the Air 1. But I know that to you, this is acceptable performance...

What you are doing is cherry picking and goes back to what I said about product designs being updated as a result of product improvement.

As far as the video, performance to me is acceptable.

 

[Count Blah]

What you are doing is cherry picking and goes back to what I said about product designs being updated as a result of product improvement.

As far as the video, performance to me is acceptable.

I rest my case.

You refuse to acknowledge structural integrity improvement to 6s was because there was SOMETHING to bendgate. And you accept tab refreshing that makes the iPad Air 1, unusable for anything more than 1 tab safari browsing, even with nothing else running on the device.

I can't continue on with you, as all you do is carry Apple's water, 100% of the time, disregarding all other evidence.

Happy Holidays

 

[Altis]

What you are doing is cherry picking and goes back to what I said about product designs being updated as a result of product improvement.

As far as the video, performance to me is acceptable.

How is that acceptable? They literally lose their information because the device can't hold two (count them, one, two) tabs... one of which is probably under 1 MB.

Man some people here crack me up.

 

[opfreak]

What you are doing is cherry picking and goes back to what I said about product designs being updated as a result of product improvement.

As far as the video, performance to me is acceptable.

you have low standards then.