Apple: Bending in iPhone 6 Plus From Normal Use 'Extremely Rare', Only 9 Customers Have Complained

[QCassidy352]

Right, it was "Just avoid holding it in that way."

Which is a very different comment. The way people usually quote it, "you're holding it wrong," ascribes blame to the user. The way he actually said it suggested a way to avoid the problem without assigning blame.

Now, it's still not right that a user should have to hold a phone a particular way to get signal, but the two statements are not equivalent, and the one people THINK he said is a lot more off-putting than what he actually said.

 

[sidezero]

My 6+ is bent. It's very slight and not noticeable to the eye but placing it screen down on a flat surface and tapping the corners definitely makes it wobble some.

Have never sat on my phone or put any extreme stress on it. Definitely seems like a pretty major design flaw to me that they are trying to downplay.

 

[Skipthedog]

Yeah, only 9 so far...but that ain't out of ten million. They may have SOLD 10 million the first weekend, but they are a long long way off from actually delivering those 10 million phones so that anxiously waiting customers can bend them. I ordered my 6+ on Sept. 13 from AT&T and they are promising me that I will actually have it by...November 27th!! Also, let's remember that these problems emerged in the first 5 days. What kind of shape are these phones going to be in after a year or two of riding in pockets?

About the same as the day you got it. Plus some scratches. Yeah, that's pretty much it.

 

[djsukebe]

So, basically 0.000089% (yes I used a percentage calculator, 9 out of 10m from the opening weekend)

Sounds like another antenna-gate scandal that doesn't effect 99.99999% of iphone users.

 

[jonblatho]

never mind

 

[Moto G]

My 6+ is bent. It's very slight and not noticeable to the eye but placing it screen down on a flat surface and tapping the corners definitely makes it wobble some.

Have never sat on my phone or put any extreme stress on it. Definitely seems like a pretty major design flaw to me that they are trying to downplay.

That's the camera protrusion I'd say. Also, how do you KNOW your "flat surface" IS totally flat?

 

[Popeye206]

I have some doubts that only nine people have complained.

Maybe nine people have complained about something else, but I doubt only nine people have complained about it bending.

I don't… you see the same images over and over and the media along with all the other manufactures are blowing this way out of proportion.

In other news, Apple branded coffee cup breaks after being dropped on tile floor…. Cupgate!

This is all so stupid and it just feeds the anti-apple nuts.

 

[jrswizzle]

If only nine customers complained, then why is the story and images "spreading like wildfire"?

Right - because the media NEVER creates chaos unless the story is ABSOLUTELY true

These sites want hits. Journalism is all about clicks and the internet is a cesspool of hyperbole.....

None of these issues are ever as widespread as they seem. The media plays it up because it gets them attention. That's all.

 

[iBug2]

My 6+ is bent. It's very slight and not noticeable to the eye but placing it screen down on a flat surface and tapping the corners definitely makes it wobble some.

Have never sat on my phone or put any extreme stress on it. Definitely seems like a pretty major design flaw to me that they are trying to downplay.

Welcome to the forum.

 

[nagromme]

Always fun repost other brands bending... under normal use:

http://www.cultofmac.com/297404/get-bent-shocking-history-bent-smartphones/

Samsung-funded F.U.D. campaign. Simple.

Or has everybody forgotten these tactics that Microsoft used in the 90s?

Or Samsung in the 2010s!

http://www.engadget.com/2013/10/24/taiwan-fines-samsung-for-astroturfing-internet-comments/

"Taiwan's Fair Trade Commission has just fined the company NT$10 million ($340,333) for marketing its already successful smartphone line through fake internet comments. Samsung allegedly asked third-party contractor Peng Thai to write forum posts that praised devices, trashed competitors and downplayed bad news."

And Samsung is also the company that rigs benchmark results.... AGAIN after already being caught at it before:

http://www.zdnet.com/samsung-caught-fudging-benchmarks-again-7000021432/

Which is a very different comment. The way people usually quote it, "you're holding it wrong," ascribes blame to the user. The way he actually said it suggested a way to avoid the problem without assigning blame.

Wow--even I believed the myth that Jobs said "you're holding it wrong!"

I fall for a few anti-Apple myths every year, even though I should KNOW better. The retractions/corrections never appear, or aren't spread at all, while the original fiction spreads like wildfire...

 

[rsocal]

My 6+ is bent. It's very slight and not noticeable to the eye but placing it screen down on a flat surface and tapping the corners definitely makes it wobble some.

Have never sat on my phone or put any extreme stress on it. Definitely seems like a pretty major design flaw to me that they are trying to downplay.

********!

 

[512ke]

You're swimming with sharks, Apple, and everyone wants to kill you.

Late and weak responses to trending stories is not an option.

You gotta get out in front of these vultures.

Apple: Hire a dude to bend/break Galaxies. Do your own bend test. Break at least one phablet other than an iPhone 6 Plus.

These are sneaky ass competitors -- look at Businessinsider, Jay Yarrow got an iPhone 6 Plus JUST so he could bitch about it loudly on BI (aka Bull ***t Insider).

I know Tim is a gentleman who tends to take the high road, but Apple and AAPL are getting beat up when this SHOULD be Tim's moment of triumph and the culmination of his leadership.

So swing back, fix iOS8, discredit these benders, and bust up some Galaxies.

I got strong hands and I guarantee you I can break a Note. Guarantee, and I'm available this afternoon if you wanna video me, Apple lol.

 

[ioioos]

That's funny tho... You know two people but you yourself don't have one? Hmmm... Hearsay...

Its not hearsay. I have seen them.

I don't have one. I had a 5 (and I still have my iMac).

I waited for the keynote, and upon seeing the lack of innovation, I sold my 5 and bought a Lumia 930 the next day.

It is leaps ahead! I've let go of my love of Apple and I can now see what others are saying.

Just look at the amount of people on here looking for conspiracy theories, rather than facing up to the fact that quality control and innovation is making way for margin at apple.

My 2 month old iMac (which I love) is not as well built at my previous 5 year old one. Screen burn issues etc.

I'm old enough to remember the Apple fall from grace first time around. I see a repeat pattern here.

They lost Steve back then, and the innovation made way for margin, which ended up pushing them to the brink.

20 Years later, its happening again, but there is no Steve to come running back and get them on course.

The stock is now so powerful, they probably fear taking innovation risks.

 

[Kram1975]

That's the camera protrusion I'd say.

he said screen down

 

[slimjimtx]

Keep in mind you have a camera sticking out on the back.

How would that affect the phone being placed screen down?

 

[iBug2]

Did anyone actually check this site?

http://www.cultofmac.com/297404/get-bent-shocking-history-bent-smartphones/

 

[larrylaffer]

This CNN guy couldn't bend it http://money.cnn.com/2014/09/24/technology/mobile/apple-ios-8-issues/index.html?hpt=hp_t4

But then he looks like he's 5'2, so who knows.

 

[sidezero]

That's the camera protrusion I'd say.

I'm placing it screen down. The camera is facing up. I had 2 coworkers test and their phones do not experience what mine does.

 

[Popeye206]

My 6+ is bent. It's very slight and not noticeable to the eye but placing it screen down on a flat surface and tapping the corners definitely makes it wobble some.

Have never sat on my phone or put any extreme stress on it. Definitely seems like a pretty major design flaw to me that they are trying to downplay.

??????? So they are bending on their own??????

Any physic mediums in your household bending spoons? Maybe they missed and got your phone too????

 

[nazaar]

Keep Calm

 

[Irohzen]

Clearly user error apple doesn't release half baked products like Google does. This was bs fiasco from get go. Just like antenna gate in didn't have one issue with my 4 and I didn't use a case. Most people just ruin it because of their stupidity and blame apple for their own user errors. Read the manual perhaps and have common sense don't stuff the i6+ down your pocket and intentionally damage it then blame apple for bad quality construction. Jon ive doesn't make bad products. There are only bad users.

I'm not insinuating that Apple releases "half baked products."

As I said, I owned an iPhone 4 and an iPhone 5, both of which went primarily caseless, and I kept both in pristine condition. My 6+ has maybe spent a grand total of 1-2 hours in my pocket over the past week, and I can assure you that there was no "shoving" involved. As I said in my original post, my pants are loose fitting with plenty of room for this device; it's no more difficult to fit in there than my iPhone 5 was.

 

[Technarchy]

Does no one remember this same thing with the iPhone 5?

Two years later, notice you don't hear those stories anymore.

 

[Richardgm]

Can someone help me to spot that "steel/titanium inserts to reinforce stress locations":


https://www.ifixit.com/Teardown/iPhone+6+Plus+Teardown/29206

Anyone?

 

[yadmonkey]

If only nine customers complained, then why is the story and images "spreading like wildfire"?

Obviously anything that gets sensationalized in the media should be taken at face value.

 

[mrxak]

Lot of members who registered this month saying they've got the issue but aren't willing to post pictures and apparently haven't brought them in to Apple Stores.