No I’m not.Are you a new Apple Customer? "Surprise & Delight" is baked into Apple's entire customer experience and has been a staple since I was an employee 18 years ago and long before that as well. One of Steve's first public speeches upon returning to the company was about leaky ships and getting rumors under control. Macrumors, founded in 2001 has made a business on Apple's secretive model. Apple has sued journalists for leaking things. This is ingrained into the way they do business and a big staple to Apple University which all new hires go through.
Today’s Apple can’t work that way. They haven’t been able to, don’t seem to understand why they can’t, and may not even really want to, when it comes down to what they REALLY do today. They’re not a fandom company anymore.
They’re a mass-market product pusher for Wall Street gambling, still thinking they can hold on to some kind of culture of being an independent, scrappy little underdog company that surprises people.
Times change. Culture changes. Extreme success changed Apple in good and bad ways. Some of the changes Apple are fighting against is the reduced tolerance to toxic corporate culture, and coming down with the boot won’t fix this either in employee satisfaction or product info leaks.
Apple wants the image of a small and lovable creator business, but it has the weight, shadow, and footprint of a sociopathic megacorp. Taking the Wall Street needles out of their veins might be the only solution, but that’ll never happen willingly while having massive profits.