So would Mavericks...
Tim Cook is getting lots of practice telling people what they want to hear. Even better they actually believe it. As a company you can't ask for more than blind faith.
This is my problem too.
he's right. Apple traditionally isn't the "First" company to do anything. They're typically the company that could read the market, what it wanted, and deliver a package using technology from everywhere they could muster in a new or more consumer friendly way.
IT generally isn't about being first for Apple.
however, Tim Cook preaches the Apple reality distortion field, and hasn't generally backed that up in his tenure. I get he's not jobs. That's not what he is, nor is it what he is expected to be.
But so far, for a few products under his watch he hasn't lived up to that 2nd part of his statement. Apple has not done it "right" for several instances. Look through this thread and you'll alone see many examples of Apple releasing things that just don't live up to that hype of "it just works" or flawless execution.
Software that has been full of bugs and unexpected "features". Several large security problems.
hardware that just didnt see the success they expected, or having less than the expected Apple execution.
I don't necessary think it's Cookies fault. Apple is a much larger company than it was even 5 or 10 years ago and as Corporation they've hit what most large ones do. They're just too big for one man to provide oversight into all the everyday workings and execution.