To everyone who insists that those of use who are taking issue with what Cook says have unrealistic expectations about "innovation," it's not just that. A number of people here have rightly pointed out that upgrades the phone have been incremental at best. I don't care THAT much about that, though I do think those users have a point. But it's more than that - much more.
It's:
1. Software that doesn't work well or is buggy - various features on iOS and El Cap
2. Services that don't work well (Music, which routinely screws up playlists for me; Maps, various iCloud issues)
3. Software that seems to be dying on vine (any iWork software)
4. Killing Aperture
5. Laptops that don't feature the latest processors or GPUs (or even close), but are still expensive.
6. Only one desktop computer that features an actual desktop GPU - and is three years old. A Mac mini that has gone backwards.
7. Still charging a premium price for a monitor that hasn't been updated in 5-6 years
8. The obsession with thinness - form follows function - except at Apple, where the reverse is true
9. Absolutely mystifying UI decisions which are amateurish at best (difficult to read color combos in iOS come to mind).
10. The iPad Pro 9.7 versus iPad Air2 and forcing people to buy the "Pro" if they want 128Gb (and charging for upgrades that previously wouldn't have cost more)
None of the above is directly about innovation. Innovations is important, yes. But that's not the main thing for me at this point. Apple used to lead. Now they aren't even keeping up in so many ways.
I'm weary of Cook's rhetoric. This is a company I used to care about. I don't even recommend Apple anymore. If people want to buy Apple fine. If they don't, whatever. I'm sticking with Apple for now, but that's almost as much about software I own than any great love of Apple...
Sorry for the rant. This was a little longer than I planned. And I'm NOT saying what matters to you should matter to me.
