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Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues

whalen said:
You know something, what's the Url of the page you are checking for "IUP stock" in Safari (after being redirected from the Apple store app)? Thinking about this some, when going thru the app store to order through the IUP program, you are thrown to Safari to reserve an iPhone. I don't see why anyone couldn't use that same Url that is generated for you to check for "IUP stock". It doesn't seem to be tied to the iPhone or account that a user is trying to upgrade from in the Apple app store app.
Click to expand...


*Ignore* Looks like the US site has a different setup lol


Ive been eagerly monitoring this thread, from the UK but wanted to throw my two cents in.

Notice the URL, where it says 'Channel='.... if you notice it takes you to Channel 1 if you are using desktop and Channel 2 if you are using Apple Store App ;). Go figure!

This is the UK web one - https://reserve.cdn-apple.com/GB/en_GB/reserve/iPhone/availability?channel=1&sourceID=31AC6A1A95EE1605-0E240B55C204205D&rv=0&path=&iPP=E&appleCare=Y

This is the UK Apple store app link - https://reserve.cdn-apple.com/GB/en_GB/reserve/iPhone/availability?channel=2&sourceID=31AC6A1A95EE1605-0E240B55C204205D&rv=0&path=&iPP=E&appleCare=Y

I have been trying to trick the system for a few days, hoping that there's a loop hole or a channel which will show restricted stock. Clearly Apple are filtering by device or browser info.

Apple have used the URL change in other areas of their website & design to...useful in finding out what mapping data they plan to use in the future ;)
 
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kibb said:
Oops sorry for the lack of info. Carrier: AT&T. Yeah I'm in the upgrade program and spoke with the IUP rep on Sunday. I never received a confirmation email from them even though the rep said that he would right after the phone call. I called a couple hours later and spoke with another rep and he said he found my info and would send the original rep a message to email me his info, never did. Worried they have my wrong email address. I was able to make a reservation for an iPhone 7 Black 128GB, but I want the iPhone 7 Plus Black 128GB/256GB.
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Black+ 128G at all stores except Union Square. No 256.
 
Hey Millionaire,

Any chance there's a Black 128 or 256 GB for AT&T in NYC (specifically the Elmhurst store)? I have a back up IUP reservation and just want to make sure before I cancel. Thanks!
 
heimerswt said:
How about a T-Mobile 7+ 256gb WHITE? (at San Antonio - North Star)
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Millionaire2K said:
Very happy to help!
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Oh seen you were back at it.
If anyone sees 256 GB black AT&T stock in Washinton State, could you let us know? I don't want to cancel the order I just made for 128 GB Black AT&T without knowing that there is another available. I jumped on it as soon as I saw it. Tacoma, Tukwilla, Bellevue, Seattle, or Lynnwood
 
I was able to pre-order a black iPhone 7 plus but realized silver is what i always get. I just like silver better.

If i cancel what are the chances of me getting jack ****. (I am only seeing iPhone 7 due to reservation) HELP
 
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So I have an issue with varying responses from Apple...

I am on the AUP and made an upgrade order for a Black 7+ 256gb at 3:05am but chose Sprint instead of T-Mobile (as stock was exhausted). The Sprint model can work on T-Mobile and I assumed the phones were issued unlocked.

By phone, Apple customer support is telling me I won't be able to use this phone unless I switch to Sprint as it needs to be activated by a Sprint account before it is unlocked.

In store, an Apple store attendant told me that I should just turn up and ask them to activate it for me anyway.

Who do I believe? I've been put on the AUP call back list and have been told to wait 72 hours for a response.
 
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heimerswt said:
How about a T-Mobile 7+ 256gb WHITE? (at San Antonio - North Star)
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No 256 of any color.
[doublepost=1473828897][/doublepost]
ramone12781 said:
Oh seen you were back at it.
If anyone sees 256 GB black AT&T stock in Washinton State, could you let us know? I don't want to cancel the order I just made for 128 GB Black AT&T without knowing that there is another available. I jumped on it as soon as I saw it. Tacoma, Tukwilla, Bellevue, Seattle, or Lynnwood
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Stock does not update every 5 mins. Checking after 8am would make more sense.
[doublepost=1473828957][/doublepost]
hgher said:
So I have an issue with varying responses from Apple...

I am on the AUP and made an upgrade order for a Black 7+ 256gb at 3:05am but chose Sprint instead of T-Mobile (as stock was exhausted). The Sprint model can work on T-Mobile and I assumed the phones were issued unlocked.

By phone, Apple customer support is telling me I won't be able to use this phone unless I switch to Sprint as it needs to be activated by a Sprint account before it is unlocked.

In store, an Apple store attendant told me that I should just turn up and ask them to activate it for me anyway.

Who do I believe? I've been put on the AUP call back list and have been told to wait 72 hours for a response.
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This ? should be asked elsewhere. It has nothing to do with the IUP.
[doublepost=1473828999][/doublepost]
Man on the moon said:
I was able to pre-order a black iPhone 7 plus but realized silver is what i always get. I just like silver better.

If i cancel what are the chances of me getting jack ****. (I am only seeing iPhone 7 due to reservation) HELP
Click to expand...

What store and exact model u want. I can look for u.
 
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Millionaire2K if you would kind enough to see if any ATT iPhone 7 plus silver 128GB available in Los Angeles. I would appreciate it.

Thanks in advance.

Beverly Center , Manhattan Beach, I hate the grove apple store but yeah the grove LA
 
hgher said:
So I have an issue with varying responses from Apple...

I am on the AUP and made an upgrade order for a Black 7+ 256gb at 3:05am but chose Sprint instead of T-Mobile (as stock was exhausted). The Sprint model can work on T-Mobile and I assumed the phones were issued unlocked.

By phone, Apple customer support is telling me I won't be able to use this phone unless I switch to Sprint as it needs to be activated by a Sprint account before it is unlocked.

In store, an Apple store attendant told me that I should just turn up and ask them to activate it for me anyway.

Who do I believe? I've been put on the AUP call back list and have been told to wait 72 hours for a response.
Click to expand...
Incidentally, I was somehow able to make a reservation for a Verizon model on 9/9, but I am on T-Mobile (all T-Mo reservations were unavailable for me). The Apple "specialist" I spoke with today told me that the Verizon phone I reserved should be able to be used on T-Mobile since I am on the upgrade program and all of those phones come unlocked. I am not completely convinced though. :-/
 
Man on the moon said:
Millionaire2K if you would kind enough to see if any ATT iPhone 7 plus silver 128GB available in Los Angeles. I would appreciate it.

Thanks in advance.

Beverly Center , Manhattan Beach, I hate the grove apple store but yeah the grove LA
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lol The Grove has it. All others only 256.
[doublepost=1473829412][/doublepost]
heimerswt said:
Incidentally, I was somehow able to make a reservation for a Verizon model on 9/9, but I am on T-Mobile (all T-Mo reservations were unavailable for me). The Apple "specialist" I spoke with today told me that the Verizon phone I reserved should be able to be used on T-Mobile since I am on the upgrade program and all of those phones come unlocked. I am not completely convinced though. :-/
Click to expand...

This has always been my understanding. All the Chinese buy the Verizon.
 
Millionaire2K said:
This ? should be asked elsewhere. It has nothing to do with the IUP.
Click to expand...

My order was made through the iPhone/Apple Upgrade Program, I keep getting the AUP/IUP confused, but it's certainly an Apple Upgrade Program pre-order issue. For some reason it let me make the pre-order through the Apple site on Sprint without asking for carrier information, but I've been told that it should either not matter at all and I will be getting my reserved phone on Friday (from an in store attendant) or that I won't be able to use the phone I reserved unless I switch carriers to Sprint (by phone with customer support).
 
Agroup said:
Took the chance because I really wanted the plus. You're the best!! Totally worked
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That's great to hear. So far 100% of the people I gave in stock info to got their phone. Happy I could help.
[doublepost=1473829756][/doublepost]
Man on the moon said:
I will do 256 just to avoid The Grove LA. Thanks so much (Matte looks nice but i know myself)
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Wow the Grove must REALLY suck.
[doublepost=1473829818][/doublepost]
hgher said:
My order was made through the iPhone/Apple Upgrade Program, I keep getting the AUP/IUP confused, but it's certainly an Apple Upgrade Program pre-order issue. For some reason it let me make the pre-order through the Apple site on Sprint without asking for carrier information, but I've been told that it should either not matter at all and I will be getting my reserved phone on Friday (from an in store attendant) or that I won't be able to use the phone I reserved unless I switch carriers to Sprint (by phone with customer support).
Click to expand...

w/e
 
heimerswt said:
Incidentally, I was somehow able to make a reservation for a Verizon model on 9/9, but I am on T-Mobile (all T-Mo reservations were unavailable for me). The Apple "specialist" I spoke with today told me that the Verizon phone I reserved should be able to be used on T-Mobile since I am on the upgrade program and all of those phones come unlocked. I am not completely convinced though. :-/
Click to expand...

Yeah I made a similar post on reddit and was told it shouldn't matter, and read other posts here that say the same... it's weird just how complicated this issue is to most people, let alone Apple.

Millionaire2K said:
w/e
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k.
 
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