Here's another launch day story, but it's not a horror story.
We were on the Verizon network, but I let our contract run out to a month-to-month situation because I wanted the new iPhone and it was on the AT&T network. We're talking the original iPhone. So launch days comes and it's a Friday and I don't do anything to try to get the iPhone. Then, the next day, I call the Columbia, MD Apple Store out of curiosity. I get an employee and say, "I'm really sorry to bother you, but I am curious. How many people are in line for the iPhone?" The Apple store employee replied, "Oh, there are no lines." I said, "No lines? Well, do you have any iPhones?" He replied, "Oh yes, we have iPhones." I said, "Thank you very much." Then I got into my car and made beeline to the Apple Store to buy the first iPhone."