Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]

[Painter2002]

Today I finally came to the realization that the battery life really sucks on the 12 pro.

I’m curious, do you have 5G turned on or are on 4G/LTE only?

Reason I ask, is the region I live in I have only 4G And I intend to turn off 5G. LTE has been more than fast enough on my phones, so no sense draining the battery if it is not necessary.

I am going to guess there will be an update or two that Apple will implement that refines the modem step ups to help improve battery life. That said, I am coming from an aging iPhone X battery so for most people who aren’t upgrading from an 11 Pro should experience a reasonable battery improvement, on par or better than their existing phone.

 

[DeweyCox]

Mine is on the delivery vehicle.... let it have a good screen, please!

It will look dark when you power on. They send it with the screen light dimmed really low.

 

[Bea220]

So.... I have a question.... if so many people try out the phones and end up returning them (if they decide on the Max model over the reg) do the returned phones become refurbished phones?

@4sallypat how late did your phone arrive yesterday?

 

[Bea220]

I am doing this as we speak (backing up photos and the like). I use iCloud to store photos and all that but I don’t take any chances.

Some people will say its not necessary to start from scratch on a new phone, and indeed it is a pain, but having worked in with tech a lot for my line of work, I can say that sometimes starting fresh is one of the best things you can do. Bugs from earlier software updates on your old device can sometimes stick in and pop up or cause slowness in new devices.

Besides, starting fresh is a good excuse of purging your unused apps from your new phone... lol.

For me it's like New Years... New Phone, NEW ME. bu-dum-cha! 🥁



(ignore me, I'm just cheesing hard)

 

[apringle]

I had a delivery date if 11/9 to 11/22. Cancelled my order and picked up a 12 PRO this morning from my local Verizon store. Phone feels small in my hands. I’m coming from an 8 plus which isn’t that much taller. Guess I’ll get used to it.

 

[frumpy16]

I had a delivery date if 11/9 to 11/22. Cancelled my order and picked up a 12 PRO this morning from my local Verizon store. Phone feels small in my hands. I’m coming from an 8 plus which isn’t that much taller. Guess I’ll get used to it.

I came from a Xs Max. I'm used to it. It feels odd now to hold the Xs Max.

 

[ahatch]

Vinom, I have previously signed up for UPS My Choice. I followed it when I received my Apple Watch last month. UPS says my 12Pro is out for delivery. I click on My Choice to follow it as I did for the watch and nothing happens, no time frame, no map, nothing different. Is there something I am not doing?

 

[guitargoddsjm]

Hey folks, looking for a little advice. My launch day iPhone 12 Pro went out for delivery last Friday but was never delivered. UPS seems to have no idea where it is, so Apple put in an order for a replacement.

Instead of putting me at the front of the line for an immediate replacement (which would make sense, right?), I was stuck at the end of the queue with an estimated delivery of 11/18-11/25.

Because I signed up for the Upgrade Program (regrettably), I'm still stuck paying for a device that hasn't shown up, and it's not trivial to cancel and reorder, because there was a hard credit pull associated with sign up.

To add insult to injury, the Apple Store rep offered a coupon to placate me.......drumroll......$15 off an order of $100.

I'm sure it's been discussed before - Apple's customer support has really gone downhill, right?

Anyway, what are my options? I asked for a customer service escalation, but they said the callback would take up to a week.....Any better ways to get their attention?

 

[Painter2002]

Finally here!!! No more waiting!

Well, have to wait to set up til after work in case I get calls, but no more waiting for UPS now. Lol.

 

[compwiz1202]

Hey folks, looking for a little advice. My launch day iPhone 12 Pro went out for delivery last Friday but was never delivered. UPS seems to have no idea where it is, so Apple put in an order for a replacement.

Instead of putting me at the front of the line for an immediate replacement (which would make sense, right?), I was stuck at the end of the queue with an estimated delivery of 11/18-11/25.

Because I signed up for the Upgrade Program (regrettably), I'm still stuck paying for a device that hasn't shown up, and it's not trivial to cancel and reorder, because there was a hard credit pull associated with sign up.

To add insult to injury, the Apple Store rep offered a coupon to placate me.......drumroll......$15 off an order of $100.

I'm sure it's been discussed before - Apple's customer support has really gone downhill, right?

Anyway, what are my options? I asked for a customer service escalation, but they said the callback would take up to a week.....Any better ways to get their attention?

It has definitely gone downhill this year. They should put you back in the same spot the original order was. Not your fault UPS lost it. Social Media is always the best way to get a response.

 

[Frankfurt]

So.... I have a question.... if so many people try out the phones and end up returning them (if they decide on the Max model over the reg) do the returned phones become refurbished phones?

@4sallypat how late did your phone arrive yesterday?

Yes.
Currently activating / transferring data from XS to 12P... crossing fingers.

 

[MisterSavage]

@Bea220
I always restore from back-up and - to date - never had an issue.

Me too although last year I used the migration tool instead of restoring from a backup and that worked great.

 

[jackietreeh0rn]

Got my iPhone 12 pro delivered today! Loving it so far, coming from an ancient 6s+ which I used to its fullest extent, worth every last dollar I paid for.

So my shipment was forever stuck in Louisville, up until midnight, much to my annoyance. Had almost made up my mind to wait for another day and then I realized they could be shipping it by UPS ground, which eventually turned out to be true. Lo and behold, the logs reflected that as I woke up today... and now here I am beaming at it, marvelling at just how splendid the build quality is and how beautiful it looks.

 

[Bea220]

A new question has fallen upon me... if we are on the Verizon upgrade program and decide to upgrade next year.... do we HAVE TO do it through Verizon or can the pre-order still be done via the Apple store? Asking newbie questions over here. I've only financed my phone once and wound up keeping it so I've never actually done the upgrade thing. 😬

 

[Painter2002]

A new question has fallen upon me... if we are on the Verizon upgrade program and decide to upgrade next year.... do we HAVE TO do it through Verizon or can the pre-order still be done via the Apple store? Asking newbie questions over here. I've only financed my phone once and wound up keeping it so I've never actually done the upgrade thing. ?

So I am part of the Verizon upgrade program, but paid off my iPhone X and my GF’s XS Max. I bought my iPhone using the Verizon upgrade program when I was purchasing through the Apple Store App.

As far as I am aware you can still do it through the Apple Store app (as I did with my 12 Pro), assuming you’ve paid at least the minimum amount towards the phone (should be 50% of the payments).

 

[Bea220]

So I am part of the Verizon upgrade program, but paid off my iPhone X and my GF’s XS Max. I bought my iPhone using the Verizon upgrade program when I was purchasing through the Apple Store App.

As far as I am aware you can still do it through the Apple Store app (as I did with my 12 Pro), assuming you’ve paid at least the minimum amount towards the phone (should be 50% of the payments).

Thank you, Painter. You've been a solid companion during our endeavor. My delivery window just began and I'm anxious for the delivery to be made closer to 1:30 vs 5:30. Wish me luck. Hope you get to play with your shiny new 12 Pro soon enough!

 

[Frankfurt]

Spent the afternoon activating the 12P on Verizon ---- a pain! But now everything works.

Screen temperature is definitely warmer than XS when TT is on. With TT off the difference is noticeable, but slight enough that it does not bother me.

Now I will have to test Connectivity..

 

[vandrv]

I've been watching this thread and now you guys have got me excited for my new phone. I dod have a question. I ordered my 12pro fairly early in the morning of the first day. I was given a delivery window of Nov 6-13. Anyway today my status changed from processing to preparing to ship. I'm wondering how long might be before it actually does?

 

[CandyCane23049]

Should I go by UPS date of delivery or Apple's?

 

[Ds6778]

Keeping the thread alive! Like the new silicone case. Magnets are strong.

 

[4sallypat]

@4sallypat how late did your phone arrive yesterday?

8pm delivery - UPS driver didn't ask for a signature, just tossed in on the front porch...

 

[LorQ1027]

Finally found one.. 40 mins away from me! Can’t wait to go pick this up!! Cancelling my nov 12-19 online order! 😄😄😄

 

[Painter2002]

Thank you, Painter. You've been a solid companion during our endeavor. My delivery window just began and I'm anxious for the delivery to be made closer to 1:30 vs 5:30. Wish me luck. Hope you get to play with your shiny new 12 Pro soon enough!

That's awesome! Hopefully you get yours very soon as well! I just finished backing up my photos off the iCloud, and just wrapped up working, so looks like I'll be setting mine up here soon myself.

And thank you for the kind comments! It's nice coming here and finding friendly people to enjoy our Apple adventures together! Just a reminder I should get on here a little more often like I used to. Lol

 

[Painter2002]

8pm delivery - UPS driver didn't ask for a signature, just tossed in on the front porch...

My UPS did the same, no check, no knock on the door, and certainly no signature.

That said, I was already hawking the front porch while on conference calls for work, so he didn't really need to do any of that stuff in my case anyways. Lol.

 

[MinimeJer05]

I’m curious, do you have 5G turned on or are on 4G/LTE only?

Reason I ask, is the region I live in I have only 4G And I intend to turn off 5G. LTE has been more than fast enough on my phones, so no sense draining the battery if it is not necessary.

I am going to guess there will be an update or two that Apple will implement that refines the modem step ups to help improve battery life. That said, I am coming from an aging iPhone X battery so for most people who aren’t upgrading from an 11 Pro should experience a reasonable battery improvement, on par or better than their existing phone.

I know for me, I live in an area that has 5G and I’ve tried 5G On, 5G Auto and just LTE and the battery is a letdown all around. I maybe lose 5-7% more when toggling the 5G on, otherwise I am ending my day with 10-15% less battery life than my previous phone (11 Pro Max)