I’m so settled with Pacific Blue. It looks so modern and futuristic.Was sold on the Pacific Blue 12 Max Pro, but went to Apple today and the graphite looks amazing, especially if you’re using a case anyway. Decisions Decisions
Late reply but wow. My launch day phone needed a replacement and apple shipped me a new one with an ETA of Nov 18-25. It arrives Monday. I emailed Tim Cook and a exec store relations employee contacted meHey folks, looking for a little advice. My launch day iPhone 12 Pro went out for delivery last Friday but was never delivered. UPS seems to have no idea where it is, so Apple put in an order for a replacement.
Instead of putting me at the front of the line for an immediate replacement (which would make sense, right?), I was stuck at the end of the queue with an estimated delivery of 11/18-11/25.
Because I signed up for the Upgrade Program (regrettably), I'm still stuck paying for a device that hasn't shown up, and it's not trivial to cancel and reorder, because there was a hard credit pull associated with sign up.
To add insult to injury, the Apple Store rep offered a coupon to placate me.......drumroll......$15 off an order of $100.
I'm sure it's been discussed before - Apple's customer support has really gone downhill, right?
Anyway, what are my options? I asked for a customer service escalation, but they said the callback would take up to a week.....Any better ways to get their attention?
I’m so settled with Pacific Blue. It looks so modern and futuristic.
It’s a great color, but with a black or navy case, the graphite looks nice.I’m so settled with Pacific Blue. It looks so modern and futuristic.
Are you upgrading too
Anyone here in eastern time is 8 am preorder time right for 12 pro max
Was sold on the Pacific Blue 12 Max Pro, but went to Apple today and the graphite looks amazing, especially if you’re using a case anyway. Decisions Decisions
Several people got last week's phone on Thursday. Maybe. Hoping. For me it can't be the by 9:00 pm Friday delivery since I'm having it shipped to my work address, and that closes at 4:30.Yup 8am for us.
Still showing Nov 4-6 but the phone hasn’t shipped yet. This should be an interesting week.
Are you showing standard or express delivery? If it’s express, you probably won’t see it ship till about the 5th, and delivered the 6th.
Standard delivery. For some reason I just thought everyone was getting their shipment notices much earlier.
Check back on Wednesday.Apple support told me to check three days before preorder for pre approval.
Wouldn’t it start today since it’s Sunday and no one works ?
I have the Apple store app I been checking since this morning it only says preorder 11-6 and has the remind me thing check I really don’t want to click anything unless it shows it’s ready
That works do they usually do it in the afternoon?Check back on Wednesday.
Yeah moving forward I’m never going to have a phone delivered. Too much stress!!! I got really lucky this time even if I had to wait 1 full week from launch date.
No clue, just check any time of day on Wednesday. It's just a pre-approval you can do it at any time.That works do they usually do it in the afternoon?
Oh okNo clue, just check any time of day on Wednesday. It's just a pre-approval you can do it at any time.
There is evidence that the Battery drain is a bug in iOS 14.1. Developers got 14.2 on Friday, so I'd bet for a release soon. See if that fixes your issue.Yeah moving forward I’m never going to have a phone delivered. Too much stress!!! I got really lucky this time even if I had to wait 1 full week from launch date.
I’m upgrading from a X and I won’t lie.. I’m not thrilled with this phone’s battery so far. I have app background refresh turned off but for the little usage I feel like the battery drains worse than on my X.
I’ve got to get a new case too. I hate the clear MagSafe case. Way too slippery! I’m terrified when I take this phone out of my pocket 🥺
I want to stick with an Apple MagSafe but from what I read even the silicon cases are super linty.
I’m going to make an appointment at Apple to switch out my case and find out what the deal with the battery life is. Must be 5G, huh?
Did you ever sign up for cloud storage. I've had a 200gb plan for years. I wonder if storing on the cloud doesn't drain the battery as much. I'm not tech smart. Just thinking. I charge my 11 pro and 12 pro all the way before I go to bed.Yeah moving forward I’m never going to have a phone delivered. Too much stress!!! I got really lucky this time even if I had to wait 1 full week from launch date.
I’m upgrading from a X and I won’t lie.. I’m not thrilled with this phone’s battery so far. I have app background refresh turned off but for the little usage I feel like the battery drains worse than on my X.
I’ve got to get a new case too. I hate the clear MagSafe case. Way too slippery! I’m terrified when I take this phone out of my pocket 🥺
I want to stick with an Apple MagSafe but from what I read even the silicon cases are super linty.
I’m going to make an appointment at Apple to switch out my case and find out what the deal with the battery life is. Must be 5G, huh?