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Departed - Incheon, Korea

Departure Scan 10/14/14 - 11:53 PM

Scheduled delivery 10/17!!
 
Shipping into Canada, my phone arrived in Louisville last night.

Was excited until I woke up and saw this:

"10/14/2014 11:06 A.M. We currently have the package. The receiver requested clearance by a non-UPS broker."

Have other Canadians experienced this?
 
IMPORT SCAN!! Finally!!

Crossing fingers the packages leave tonight! To anyone who is in the same shipment as me, have hope!! We may very well get our packages tomorrow!! Hang in there guys!
 
SILL NO IMPORT SCAN:mad::mad::mad: Are you kidding me?? I'm pretty sure we will be getting a changed delivery date anytime now... :mad: I can't see how they would be able to deliver on time. I had plans to take a half day to sign for my two phones. So mad right now! 3 days just sitting in Louisville.

Louisville, KY, United States 10/14/2014 10:48 A.M. Import Scan!!!
 
IMPORT SCAN!! Finally!!

Crossing fingers the packages leave tonight! To anyone who is in the same shipment as me, have hope!! We may very well get our packages tomorrow!! Hang in there guys!

What are you... refreshing every 5 min or something???:rolleyes:

I am lol;)

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IMPORT SCAN!! Finally!!

Crossing fingers the packages leave tonight! To anyone who is in the same shipment as me, have hope!! We may very well get our packages tomorrow!! Hang in there guys!

Where are you located? I'm in south Florida. They would have to really get moving to get it to me by tomorrow. Funny thing is my wife's phone hasn't been updated to (import scan) :confused:
 
On launch day apple.com was still having issues?

Well you might get lucky and get your phone, but from what I understand the carriers wait times have been all over the place. You could still go to the site that checks stock around midnight and see if you can place an order for pick-up. But that will require that you cancel the ATT order if you are paying the contract price.

Oh I thought you ordered from Apple. It is always tough to get accurate times with the carriers. Especially third party ones.
 
On launch day apple.com was still having issues?

Well you might get lucky and get your phone, but from what I understand the carriers wait times have been all over the place. You could still go to the site that checks stock around midnight and see if you can place an order for pick-up. But that will require that you cancel the ATT order if you are paying the contract price.

I misspoke. I meant preorder day, 9/12, 6:00AM CDT. D'oh.
 
@Fantasigraphic:

Not true. There have been several folks who have reported that their phones have landed in Anchorage for plane re-fueling / partial offload without seeing an import scan, landed in Louisville after that, then flew BACK to Anchorage for customs and importing scans.

Phones then went back to Louisville and continued normally on their journey to their expected homes.

I know it doesn't make sense but it's been reported more than once in these very forums w/ screenshots to back them up.

Ha ha I understand how it works. I work for a delivery company and I do international/customs paperwork for our local station. All the "Import Scan" means The shipment has cleared import procedures in the receiving country (customs). So it doesn't fly from China to Anchorage then to Louisville then back to Anchorage then back to Louisville then to destination ramp (airport).

Here is UPS tracking definitions. It's more accurate and hope it helps http://www.ups.com/content/us/en/tracking/tracking/detail_help.html
 
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Wow thanks. I think you are correct. Looks like I missed the flight out to Hong Kong (just got my departure scan notification from Korea @11:53) I actually didn't think it would get to the U.S. until late Wednesday anyway. I just assumed that it would take at least 4 day got leave China.

I'm also a 4:50 departure (and now 7:30 Incheon, Korea arrival), but there's something weird with these scans, and I fear they're the "ghost" scans people have been seeing.

First, my UPS order status screenshot:

http://imgur.com/2fRIfYW

First thing I did when I saw the departure from Zhengzhou this morning was check FlightAware to see which potential flights our phones had gone out on. There were three that matched the 4:50 timeframe (which were all scheduled to actually go out at 3:20 PM CST, but were an hour and a half late leaving ZZ), however none of them were heading to Incheon, Korea.

I then checked Incheon's page on Flightaware after seeing the 7:30 arrival scan and noticed that the only scheduled flight from ZZ to Incheon for today was supposed to go out Tuesday Morning @ 11:00am their time (11:00 PM monday night for me here in Jersey, Eastern Standard Time, which was last night), and it was supposed to arrive at 2:06 PM Tuesday afternoon (again, their time, while that was 2:06 am Tuesday morning [this morning] for me here in NJ).

Link: http://flightaware.com/live/flight/KAL810/history/20141014/0250Z/ZHCC/RKSI

There's another flight from ZZ to Incheon scheduled for Wednesday, October 15th at 11:00 am their time (Tuesday, October 14th at 11:00 pm, EST) which is supposed to land in Incheon @ 1:50 am Wednesday 10/15/14 EST. This flight can also be seen at the link I just provided.

It looks like there's one flight from ZZ to Incheon every day, and unless they were SUPER late getting the flight notated on our UPS accounts this morning out the door and into the sky, I fear that they may be "ghost scans." I obviously hope that's not the case, but I just want those of you who are living and dying by their phone's transit status to be prepared for the possibility that around 11:00 pm tonight we'll see another departure scan from ZZ and another arrival scan in Incheon a few hours later.

I'll share more info if I see anything I think you guys would be interested in!

--Mitch
 
We've been on the same flights from China so far, but I haven't had an import scan yet.... I hope they get things moving soon

I know! It should scan soon. My wife's phone took about 30 min longer then mine did. So you should be fine.

Does anyone know how to search Flight tracker for UPS departing flights out of Louisville? Im trying to find a flight out to south FL. today or tonight.
 
Anyone else getting this?

We've left the package in our facility. This may cause at least one business day delay. / Your delivery has been rescheduled for the next business day.

It says it's in Louisville and the original delivery date was 10/16. So does this mean it will go to 10/17?
 
What are you... refreshing every 5 min or something???:rolleyes:

I am lol;)

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Where are you located? I'm in south Florida. They would have to really get moving to get it to me by tomorrow. Funny thing is my wife's phone hasn't been updated to (import scan) :confused:

Not really. :p I just check it every half hour to an hour. And I'm located in northern California. Ups is usually good at getting to my state within one day from Louisville, but once they do, they have like 3 more stops before it reaches to the hub responsible for delivering my packages. So that is why I am hoping they would get here early so they don't have to rush through all those stops. But from the looks of things, looks like they have to in order to meet the delivery date.

I hope your wife's phone gets updated soon, I would hate for her to miss out on this amazing phone! Good luck!
 
Shipping into Canada, my phone arrived in Louisville last night.

Was excited until I woke up and saw this:

"10/14/2014 11:06 A.M. We currently have the package. The receiver requested clearance by a non-UPS broker."

Have other Canadians experienced this?

Don't worry, this is normal:cool:
 
Ha ha I understand how it works. I work for a delivery company and I do international/customs paperwork for our local station. All the "Import Scan" means The shipment has cleared import procedures in the receiving country (customs). So it doesn't fly from China to Anchorage then to Louisville then back to Anchorage then back to Louisville then to destination ramp (airport).

Here is UPS tracking definitions. It's more accurate and hope it helps http://www.ups.com/content/us/en/tracking/tracking/detail_help.html

I currently work for UPS at a major hub at the Philadelphia airport. I've seen things that make quite a bit less sense than this happen. I won't debate about it because we can go back and forth as much as we want and it's not gonna make either of our lives any better. I've seen the screens, several people have experienced exactly what I just outlined. Folks with different order dates, different UPS tracking timelines, etc... doesn't matter. Plenty of folks have experienced this. Either they (and their screenshots) are liars, or the UPS tracking scans indicating a flight from Anchorage into Louisville for partial offload and/or fueling, back to Anchorage for proper processing, and finally back to Louisville are completely incorrect. If you've worked for UPS as long as I have, I'm very surprised you'd doubt that this sort of situation could occur, however.

Don't get me wrong, I don't think it makes a damn lick of sense that anyone would fly something into Anchorage, head to Louisville, then go back to Anchorage for customs, but I've seen much stranger / less sensible things happen. One such example: Down at the hub we often process these hexagonal, heavy metal containers filled with 2 inch film reels for movie theaters equipped with IMAX projectors. They're covered in giant stickers with FBI warnings that threaten $250k in fines for anyone who tampers with the packaging, copies the contents, etc... We get them shipped to us from Canada (where IMAX is based), and they used to have some pretty crazy rules about how those containers were processed upon arrival.

Back in 2010 we used to receive pups (27-footers) full of those reels, and for a few months the MPAA and IMAX required two separate plant managers to verify the integrity of the packages *before* they would send them back to one of our hubs near Niagara, where they were *finally then processed and scanned for import through customs*.

If your argument is that what's happening doesn't make sense, you're not going to get an argument out of me. It's ridiculous, but it's happening, and I've seen stranger.
 
Well **** there goes the hope of me getting my 6+ silver 64gb ATT early :(. I ordered 10-10 and it says 11/6-11/13. Ugh I want it now
 
I know! It should scan soon. My wife's phone took about 30 min longer then mine did. So you should be fine.

Does anyone know how to search Flight tracker for UPS departing flights out of Louisville? Im trying to find a flight out to south FL. today or tonight.

Still no import scan... getting a bit worried now. Yours scanned about 3hrs ago?
 
I currently work for UPS at a major hub at the Philadelphia airport. I've seen things that make quite a bit less sense than this happen. I won't debate about it because we can go back and forth as much as we want and it's not gonna make either of our lives any better. I've seen the screens, several people have experienced exactly what I just outlined. Folks with different order dates, different UPS tracking timelines, etc... doesn't matter. Plenty of folks have experienced this. Either they (and their screenshots) are liars, or the UPS tracking scans indicating a flight from Anchorage into Louisville for partial offload and/or fueling, back to Anchorage for proper processing, and finally back to Louisville are completely incorrect. If you've worked for UPS as long as I have, I'm very surprised you'd doubt that this sort of situation could occur, however.

Don't get me wrong, I don't think it makes a damn lick of sense that anyone would fly something into Anchorage, head to Louisville, then go back to Anchorage for customs, but I've seen much stranger / less sensible things happen. One such example: Down at the hub we often process these hexagonal, heavy metal containers filled with 2 inch film reels for movie theaters equipped with IMAX projectors. They're covered in giant stickers with FBI warnings that threaten $250k in fines for anyone who tampers with the packaging, copies the contents, etc... We get them shipped to us from Canada (where IMAX is based), and they used to have some pretty crazy rules about how those containers were processed upon arrival.

Back in 2010 we used to receive pups (27-footers) full of those reels, and for a few months the MPAA and IMAX required two separate plant managers to verify the integrity of the packages *before* they would send them back to one of our hubs near Niagara, where they were *finally then processed and scanned for import through customs*.

If your argument is that what's happening doesn't make sense, you're not going to get an argument out of me. It's ridiculous, but it's happening, and I've seen stranger.

Tried to DM you but you don't have DM.

First of all I'm sorry you work in "Filth-a-delphia". Joke. I have Family in King Of Prussia and originally from north of Pittsburgh.

Second - My wife is Service agent for UPS (6+ yrs) and I work for Fedex (15+ yrs). I'm in no way saying you're wrong. And I apologize if it seemed it came acrossed that way. Trying to multitask and type in a mobile forum is tough ha ha. All I'm saying was its a Customs scan. We used to have a hub in Anchorage that sort all freight out of China but now we have the new Boeing 777 it's a direct flight to Memphis now. Yes I have seen some strange stuff as well when they used to stop in ANK but it was few far and in between. But the common mistake was the Cons tag used for the containers got scan and when used again (same container) didn't get replaced but rescanned (not sure how UPS does there's) and that's how one saw something like what's going on here.

Ours is (example) leaves China (after China Customs) but have it setup where Apple Sends electronic Commercial Invoices to customs in Memphis so by the time the plane is in flight, Memphis has the paperwork. it's ready and passes through our Intl sort a lot quicker than any other shipment. From there it's sent to destination ramp. Then to destination station. If there is a last minute problem with Customs its stopped before it goes out for delivery until Memphis gives us the ok to deliver it or return it.

I just couldn't see a company waste money to fly a pkg to ANK then Lou then back to ANK for a scan than back to Lou. But like you said things happen that don't make sense

So again I apologize for the miscommunication.

I'm actually surprised they show a Import Scan to begin with.
 
Tried to DM you but you don't have DM.

First of all I'm sorry you work in "Filth-a-delphia". Joke. I have Family in King Of Prussia and originally from north of Pittsburgh.

Second - My wife is Service agent for UPS (6+ yrs) and I work for Fedex (15+ yrs). I'm in no way saying you're wrong. And I apologize if it seemed it came acrossed that way. Trying to multitask and type in a mobile forum is tough ha ha. All I'm saying was its a Customs scan. We used to have a hub in Anchorage that sort all freight out of China but now we have the new Boeing 777 it's a direct flight to Memphis now. Yes I have seen some strange stuff as well when they used to stop in ANK but it was few far and in between. But the common mistake was the Cons tag used for the containers got scan and when used again (same container) didn't get replaced but rescanned (not sure how UPS does there's) and that's how one saw something like what's going on here.

Ours is (example) leaves China (after China Customs) but have it setup where Apple Sends electronic Commercial Invoices to customs in Memphis so by the time the plane is in flight, Memphis has the paperwork. it's ready and passes through our Intl sort a lot quicker than any other shipment. From there it's sent to destination ramp. Then to destination station. If there is a last minute problem with Customs its stopped before it goes out for delivery until Memphis gives us the ok to deliver it or return it.

I just couldn't see a company waste money to fly a pkg to ANK then Lou then back to ANK for a scan than back to Lou. But like you said things happen that don't make sense

So again I apologize for the miscommunication.

I'm actually surprised they show a Import Scan to begin with.

Yeahhhhh, I haven't enabled DM's yet. I just joined the forum to keep in touch with my fellow Apple fans while we all patiently (and sometimes impatiently) wait for our shiny new devices.

As for the "misunderstanding," no hard feelings here. If anything, the misunderstanding was on my part. KoP is a nice place. They have some *gorgeous* houses there. Been trying to convince my wife that we should eventually move out that way (or Harleysville, any place similar, really), but she's originally from Chicago and wants to head back out there eventually. We'll see.

As for companies wasting money: Some of the people that run these companies must not sleep much, because talk about paranoid: Shipping film reels from one place to another and then back to the other place seems like such an unnecessary expense. I can imagine what my regional VP would do to the person caught stealing films from those canisters should that poor soul ever get caught in the act, and I just can't fathom anyone ever even being ABLE to intercept some of these packages in order to tamper with them in the first place. They're usually on our damn planes for 90% of the journey to their final destinations! It seems like a very unnecessary (and costly) precaution to have these things opened for verification, shipped back to the old place, and finally unloaded. If anything, if one of our managers down here ever decided to start making money on the side showing IMAX movies in his/her basement (hahaha), they're being given an opportunity they wouldn't have otherwise had if we didn't have to "pre-verify" these packages in the first place. Truth be told: I believe the circumstances I outlined were just IMAX / the MPAA setting us (UPS) up for a major problem should any of those packages ever been tampered with. If we'd informed them that a package had shown up at PHL with a dent in it, they probably would've blamed us to begin with. It was a stupid responsibility for us to take on back then, all because some fat cat in the company wanted to line his pockets with the extra cash that came with agreeing to be the middle man. I've been down here for 23 years November 17th, and that's just one example of stuff like that that I've learned to just ignore and accept as part of the business. :: shrug ::

Anyway, you made a great point about reusing containers that I hadn't considered. We don't ship small-ish tech-goods via reusable containers. I remember when we started shipping the iPhone 4 we put a plastic slat on top of a 6x6 pallet and stacked the phones (still in their boxes, of course) about chest high, and wrapped each stacked and organized pallet in 10-or-so passes of plastic wrap, sealing all of the phones inside and creating a stable, shippable structure. I'd then have one of my guys forklift those pallets onto planes, where they were covered in thin, recyclable "hoods" of bubble paper, and finally wrapped around the sides with cushioned, air-filled "pillows" (which, as I'm sure you already know, are just 6"-12" clear plastic bags filled with air, which are manufactured in such a way that they're joined in chains of a few hundred with slight perforations in between two of them for easy tearing.)

Since we'd just wrap the pallets of phones in plastic, toss a hood of bubble paper around them, and surround them with air "pillows", we didn't use reusable containers. We'd keep the labels facing out toward the door of the transport vehicle so that during partial unloads, the products could be scanned to so that we could keep track of each delivery internally. That sort of scan wouldn't get reported to the customer, as some of that information would just be confusing and piss people off. Nobody wants to know that their phone (which will eventually get to their home in Philadelphia) has been placed on a pallet in Philly, but because the rest of the cargo on that shipment is headed via air to Baltimore, (New England, Virginia, etc...), it's actually going to LEAVE Philadelphia on a plane, just to come back later for delivery.

We've found that that kind of thing just drives customers crazy, and it causes us to get too many questions.

Thankfully, I'm not handling this iPhone launch as I was promoted back in 2012. I don't want to identify myself too much (as if my username doesn't tell you who I am, hahaha), but I now get to spend more time focusing on our famous "logistics" than being on the floor with my guys coordinating unloads.

Reusable containers that are scanned more than once make perfect sense. I should've thought of that. Good call, buddy.

Anyway, my best to you and the wife. I hope you get your phone very soon =)
 
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