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It’s called Internet anonymity, you have those who are more vocal about something then they would discuss in person. The reality is, Apple addressed it obviously because they know they will receive feedback on this and what’s causing it. Is it a major issue by any means? No. But is it something that’s a minor inconvenience and it informs the customer of what the HomePod might leave behind? Yes.

Look at it like this, at least Apple addressed for those who do have a concern with this versus leaving those to wonder why wouldn’t Apple say anything at all.
Every tech site and fanboy that comments on them will be experts in furniture finish over the next day or so. Outrage will ensue because Apple outrage drives clicks. The Verge ran a story about how the HomePod was user hostile to anyone not in Apple’s walled garden. Of course this is Apple we’e talking about and the article writer knows well what Apple’s MO is. But he wrote the article anyway because clicks. And sure enough in less than a day the article generated over 500 comments.
 
Duh, they're not using the holder.

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Why did they choose that rubber base then if this is known item? Why not fabric or some other cushioning device, assuming it needs it to do the vertical movement of the woofer?
My guess is that silicon provides the optimum combination of vibration damping and grip on all smooth surfaces. A felt type fabric might not provide the grip needed for glass surfaces.
 
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Except the Jet black iPhone wasn’t ‘Leaving behind anything’, it would only could accrue Micro abrasions due the high gloss anodization, which Apple recommended a case to protect the finish. And, Apple had that disclaimer available before the iPhone 7 Jet black was released, Not after.
Right I’m saying I’m surprised the documentation in the HomePod box didn’t include a disclaimer about certain wood surfaces.
 
Is it possible that it is heat projected downward off the base, from the embedded power supply, causing the ring? -- worth checking. Otherwise it is hard to fathom an inert unheated material, such as silicone, to leave a white mark.

W2sqKIWscKPMPCFg.huge

That's a good observation. Anyone w/ a heat gun (those devices that shoot a laser on an object or area to get a temperature) put it to the bottom &/or base to net a temp?
 
Based on Apple's recent track record of releasing mediocre products, it may be warranted. Mark my words, unless there is a major shakeup in management and talent, Apple will begin to decline to Sony levels in 5 to 7 years. Remember how hot and untouchable Sony was back in the day? Then they started releasing crap products with little innovation and poor quality control, just like Apple is starting to do. Just you wait.
Looks like three options are available to you based on what you said

1. Since you have such a great insight into Apple business practices. You can turn this into business idea - become a founder of a startup that competes with Apple and fills the gaping gaps that Apple has left with competing products.
2.Apply to become CEO of Apple to steer it in the direction that you are envisioning.
3. Switch to an Apple competitor who supposedly has better/worse products and complain on the forum about how Apple is going down the drain.

You have above choice my friend, pick wisely. I can foretell how this unfolds.
 
I agree, but wouldn't you be pissed if this happened to an expensive piece of furniture? first world problems, i know, but it's not crazy for people to spend the cost of a well optioned MacBook Pro on a piece of furniture, or more
If your furniture is that expensive, but it on a coaster or other protective lining like you would put any drink.

Common sense people.
 
Based on Apple's recent track record of releasing mediocre products, it may be warranted. Mark my words, unless there is a major shakeup in management and talent, Apple will begin to decline to Sony levels in 5 to 7 years. Remember how hot and untouchable Sony was back in the day? Then they started releasing crap products with little innovation and poor quality control, just like Apple is starting to do. Just you wait.
Mediocre is only defined in your focus group of 1. The broader market and sales don't indicate a "mediocre" product. The iPhone X is the best iPhone ever released in my opinion and 99% satisfaction agree.

Sony was never the size of Apple, with the amount of products in use, with the ecosystem, sales, cash, etc. Sony and Apple are hugely different. Apple is the most powerful company ever.

Again, when the facts change, I'll change. NOTHING in the data indicates people are starting to turn on Apple. They have issues like any other company, but the beat goes on.

$88.3B in sales and $20B in profit in 90 days (an all time record for any company, ever). Pay attention.
 
Easily avoided if they had allowed a single engineer involved in the project to take home a prototype and try living with it for a few days.
 
An oil treated wipe. Same thing you do when anything leaves a mark on them. It's extremely common.

You're talking about removing the circle later on.

He was talking about why wax might be there in the first place. As you said, it's an extremely common practice for people to oil or wax their wood furniture for protection.

It's not "damaging wood furniture." It's reacting to oil or wax on the wood that isn't naturally there.

Even Apple did not try to use such a ridiculous excuse. It would be the rarer case for some protection NOT to be there.

It's okay for them to say that people should use a coaster or doily. Although it would be helpful if the HP box had a warning label somewhere.
 
Looks like all of the Apple Stores will have to go to the 99 cent store to buy coasters to display the new HomePods.
 
I'm not saying this is good or bad, or how many products you can think of may do this.
However one thing puzzles me greatly with findings of this nature.

Given that Apple have had I'm sure many hundreds of these out in people's homes over many months on test.
How the hell does something so basic go un-noticed or ignored?

Either Apple did not care (hard to imagine)
Chose to ignore reports of thins (possible)
Did not have time to change to a different formulation before launch date (possible)

However, irrespective of which of these, at least, put some information with the product about care taken when placing upon natural surfaces.
I've seen it on many items, and clothing. A note that advice's the customer.

Why does Apple continue again and again to just keep silent, and then wait for negative reports to get published and THEN act.
Are they that dumb? Surely not ?

Why would you wait to get caught out?
 
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