Apple Delays iPhone 6 Plus Battery Replacements Until March-April Due to Limited Supply

Discussion in ' News Discussion' started by MacRumors, Jan 11, 2018.

  1. MacRumors macrumors bot


    Apr 12, 2001

    iPhone 6 Plus users hoping to take advantage of Apple's discounted $29 battery replacements may have to wait a few months.


    Apple says iPhone 6 Plus replacement batteries are in short supply and won't be available until late March to early April in the United States and other regions, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers this week and later obtained by MacRumors.

    Apple's internal document quotes a shorter wait of "approximately two weeks" for iPhone 6 and iPhone 6s Plus battery replacements, and adds that batteries for all other models like the iPhone 6s, iPhone 7, iPhone 7 Plus, and iPhone SE are expected to be available "without extended delays" in most countries.

    Apple noted that lead times may vary in some regions, including the Middle East, Africa, Latin America, Russia, and Turkey.

    MacRumors has already received a few emails from readers with an iPhone 6 Plus who were quoted a late March to early April timeframe for the replacement service to be completed at Apple Stores in New York and North Carolina, in line with the information outlined in Apple's document.

    A reliable source at an Apple Authorized Service Provider indicated that they recently received a package with dozens of replacement batteries, the majority of which were for iPhone 7 and iPhone 7 Plus models.

    Apple lowered its battery replacement fee to $29 last month for any customer with an iPhone 6 or newer as part of an apology over its lack of transparency about slowing down some older iPhone models to prevent unexpected shutdowns. Apple noted that initial supplies of some batteries may be limited.

    As with any supply-demand situation, availability of replacement batteries will likely vary by location. Keep in mind that many Apple Authorized Service Providers like MacMedics and ComputerCare are able to replace iPhone batteries, so this may be an option worth considering beyond an Apple Store.

    A source adds that Apple Authorized Service Providers are permitted to set their own prices for out-of-warranty parts and repairs, so some third-party repair shops are charging more than $29 for battery replacements, even if Apple might not prefer it, to ensure they are being fairly compensated.

    Also keep in mind that Apple's discounted rate is available until December 31, 2018, so unless you absolutely need a battery replacement now, you may wish to consider waiting until later in the year to initiate the process.

    If you are replacing your iPhone's battery for the first time, the $29 price is available regardless of whether the device passes or fails Apple's battery diagnostic test. To be eligible for any additional replacements at the discounted rate, however, the device must explicitly fail the test or the standard $79 applies.

    To get started, read our guide on how to get your iPhone's battery replaced with an appointment at an Apple Store or Apple Authorized Service Provider. There's also a mail-in option, but we've heard that Apple's repair center may only be replacing batteries that fail a diagnostic test, and sending back devices that pass.

    Article Link: Apple Delays iPhone 6 Plus Battery Replacements Until March-April Due to Limited Supply
  2. Moorepheus macrumors 6502


    Sep 13, 2012
    Niagara Falls, NY
  3. SteveJUAE macrumors 68000


    Aug 14, 2015
    Land of Smiles
  4. Angsju macrumors newbie

    Oct 30, 2017
    I bet all of their batteries got sold out to cheaper repairing services. Wouldn’t be surprised if they stacked up on batteries after hearing the “Apple slowing down phones” looking for some extra buck.
  5. Narcaz macrumors 6502

    Jul 18, 2013
    Ramp up the production. If they start to lose the lawsuits, there will be even more demand.
  6. vicviper789 macrumors member

    Jun 5, 2013
    no worries, i planned to replace my battery at the end of the year to maximize my money
  7. macTW Suspended

    Oct 17, 2016
    Likely due to the influx of people, justified or not, asking for cheap replacements due to the placebo of thinking their phones are slow.
  8. vkd macrumors 6502a


    Sep 10, 2012
  9. BigMcGuire Contributor


    Jan 10, 2012
    Was going to tell my parents to go but after seeing all the threads and unhappy people - looks like they'll be waiting till after tax season! :p I think waiting till the end of the year (not the very last) is probably best.
  10. vpndev macrumors 6502

    May 11, 2009
    Anyone know if they'll replace a third-party battery? My iPhone 6 has one but it's not very good. I have the original Apple battery and could put it back - anyone know if I need to do that ??
  11. Strelok macrumors 6502a


    Jun 6, 2017
    United States
    I think you have to break a seal when you change the battery, so most likely the answer is no. You can try putting the original battery back in and having it done, with a 3rd party battery in there they will not touch it.
  12. deferredAnon, Jan 11, 2018
    Last edited: Jan 11, 2018

    deferredAnon macrumors 6502


    Dec 25, 2017
    Don't wait too long to get replacements. Because they might have the same supposed shortage issues toward the end of the year when everyone else tries to make use of it. I recommend late summer.
  13. Cougarcat macrumors 604

    Sep 19, 2003
    I’d put it back. Once I had a third party battery and had an unrelated power issue with the phone. They charged me the full replacement cost because I’d changed the battery.
  14. aliensporebomb macrumors 68000


    Jun 19, 2005
    Minneapolis, MN, USA, Urth
    I told my wife to get in there right when the news hit but she dragged her feet. She constantly has to recharge in mid-afternoon most days and coconut battery says it's past time to replace. Now she'll have to suffer with it some more.
  15. Dan Holmstock macrumors member

    Dan Holmstock

    May 11, 2016
    Culpeper VA
    "oy vey"
    --- Post Merged, Jan 11, 2018 ---

    Oh most definitely - lol
  16. NomadicTy macrumors regular

    Feb 11, 2007
    So they basically chose crappy batteries that have to be throttled down within a year of purchase, or be replaced, so they can have thin phones?

    I've had iPhones since the first, and have converted all my family members to iOS devices and macs. But this leaves a bad taste.
  17. AJ5790 macrumors 6502

    Jun 1, 2016
    This whole thing is so dumb! At my local Apple Store yesterday. The Genius said they have replaced batteries on iPhone Xs, 8s, and brand new 7s. The media has so completely mis-handled this story, and caused a huge delay in people getting genuine issues fixed. He said probably less than half of the batteries actually need replacing. So ridiculous.
  18. Scottsoapbox macrumors 6502


    Oct 10, 2014
    Enjoy your slower phone for the next four months. :p
  19. SwiftBunny macrumors member

    Feb 4, 2015
    You'll only be maximizing if you keep the iPhone after the battery replacement as long as you have had it thus far...
  20. ArtOfWarfare macrumors G3


    Nov 26, 2007
    New conspiracy: Apple intentionally slowing down iPhone 6+ battery replacements to spur purchases of new iPhone X.
  21. true god macrumors member

    Sep 3, 2015
  22. Dan Holmstock macrumors member

    Dan Holmstock

    May 11, 2016
    Culpeper VA
    My understanding is any NON APPLE PART - APPLE WILL NOT SERVICE. I would put in the other Apple battery then go in for service. Seems like you have some time to do that too.
  23. AJ5790 macrumors 6502

    Jun 1, 2016
    What are you talking about? iPhone 6s are almost 3 1/2 years old now.
  24. edhudley macrumors newbie

    Oct 3, 2016
    I made an appointment last week at the Cherry Hill, New Jersey Apple Store to have the battery in my 6+ replaced, but got a call early this week stating whats now in the headline, don’t count on a replacement until March or April. I’m disappointed that Apple seem to find new ways these days to crap on the customers.
  25. rplat macrumors newbie

    Sep 18, 2017

Share This Page