The article is a huge mixture of misunderstood are misinterpreted facts.
For example the "two weeks vs. two years refund": Apple allows you to return a product within two weeks if you changed your mind. There is no legal right to this whatsoever, that is completely voluntary by Apple. But consumer law says that _if_ a product is broken, then it can under certain circumstances be returned to the _retailer_ which may or may not be Apple for a refund. The law doesn't set _any_ time frame. It says you should expect a _reasonable_ time. And there are alternatives, like repairs. You also can't expect a full refund, if you used the product for some time.
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No, AppleCare should state _exactly_ what it gives you in addition to rights that you have anyway, and then _you_ should look at what it costs and whether it is worth it. For example, Australian consumer rights are worth nothing if you buy from a store that goes bankrupt. Or if you take your computer to the USA and it breaks down there. Or if the seller claims the defect was your fault and you can't prove otherwise or you would have to take them to court. AppleCare covers you in all these situations. Now if your retailer is a decent shop and you stay there all the time, then AppleCare is worth less to you. Your decision whether to buy or not.
For example the "two weeks vs. two years refund": Apple allows you to return a product within two weeks if you changed your mind. There is no legal right to this whatsoever, that is completely voluntary by Apple. But consumer law says that _if_ a product is broken, then it can under certain circumstances be returned to the _retailer_ which may or may not be Apple for a refund. The law doesn't set _any_ time frame. It says you should expect a _reasonable_ time. And there are alternatives, like repairs. You also can't expect a full refund, if you used the product for some time.
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It seems this also affects Apple Warranties....if two years (in Oz) are covered by consumer law, Applecare sold to cover the second or more years..should be extended by One year, because in effect we have paid to insure a period already covered by law..which -Apple knows to be fact.
No, AppleCare should state _exactly_ what it gives you in addition to rights that you have anyway, and then _you_ should look at what it costs and whether it is worth it. For example, Australian consumer rights are worth nothing if you buy from a store that goes bankrupt. Or if you take your computer to the USA and it breaks down there. Or if the seller claims the defect was your fault and you can't prove otherwise or you would have to take them to court. AppleCare covers you in all these situations. Now if your retailer is a decent shop and you stay there all the time, then AppleCare is worth less to you. Your decision whether to buy or not.