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I totally agree, I live in rural Canada and we get 50kbps download on a good day from our wifi. We have cellular LTE but it costs a fortune ($20/GB). I almost went over because of this feature, but at the same time, is it worth suing over? We always say companies need to innovate more, but it seems everytime they do someone sues them.

To me it's stifling innovation, just for personal gain.

Sometimes this is the only way you can get companies to listen.
 
and how many pages of these "Notes" appear in the middle of the update?
Not sure on 9.0.0 but there were 47 pages for 9.1. I imagine 9.0.0 was bigger IF you can make sense of the verbiage.

There is no way that the release notes for iOS 9.1 were 47 pages long, unless they were printed using size 100 font. You are confusing "release notes" with the iOS "EULA".

Also, Wi-Fi assist came out with iOS 9.0, not 9.1. So, discussing iOS 9.1 in any form is irrelevant to this thread.

For ref, iOS 9.0 Release Notes (size 50 font will probably stretch it to 47 pages or so, duplexed):

iOS 9.0

With this update your iPhone, iPad and iPod touch become more intelligent and proactive with powerful search and improved Siri features. New multitasking features for iPad allow you to work with two apps simultaneously, side-by-side or with the new Picture-in-Picture feature. And, built-in apps become more powerful with detailed transit information in Maps, a redesigned Notes app, and an all-new News app. And improvements at the foundation of the operating system enhance performance, improve security and give you up to an hour of extra battery life.

Intelligence

• Proactive assistance
◦ Presents relevant information even before you start typing
◦ Notifies you when you need to leave for appointments using traffic conditions
◦ Learns what you listen to in a certain location or at a particular time of day and can automatically display playback controls for your preferred music and audio apps
◦ Suggested events and contact details are added to apps based on information found in Mail
• Siri improvements
◦ Search your personal photos and videos based on dates, locations and album names
◦ Ask Siri to remind you about things you’re looking at in your apps, including Safari, Mail, Notes and Messages
◦ Request directions via public transit
• Spotlight search improvements
◦ Get sports scores, weather conditions and stock prices
◦ Simple math calculations and conversions
◦ Initiate messages, phone calls and FaceTime calls from contact search results

New iPad Features

• Slide Over
◦ Quickly use a second app without leaving the one you’re in
◦ Easily switch between Slide Over apps
◦ Support for Apple apps and enabled third party apps
• Split View
◦ View and interact with two apps at once
◦ Ability to resize your view to give equal attention to both apps or prioritize one app over another
◦ Support for Apple apps and enabled third party apps
• Picture in picture
◦ Continue watching a video while using your favorite apps
◦ Support for Safari video, FaceTime, Videos and Podcasts and enabled third party apps
• QuickType improvements
◦ Multi-Touch gestures for easier text selection on iPad
◦ Quick access to text editing tools with Shortcut Bar on iPad
◦ Support for hardware keyboard shortcuts
◦ Support for all Unicode emoji flags

Built-in Apps

• Map improvements
◦ Support for public transit lines, station details with exits and entrances, schedules and directions in select major cities
◦ Browse for places around you by category, including Food, Drinks, Shopping, Fun and more
◦ Apple Pay support is indicated on place cards at participating retail locations
◦ Place cards include Wikipedia information for landmarks and cities
• Redesigned Notes app
◦ Add photos to your notes with the built-in camera or from your Photo Library
◦ Create useful checklists and check off completed items with a tap
◦ Sketch a quick thought using just your finger
◦ Save interesting items directly from other apps using the Share menu
• All-new News app
◦ Read your favorite newspapers, magazines, and blogs, or choose from over a million topics
◦ Beautiful typography and layouts, photo galleries, videos, animations, and more
◦ Browse articles that are chosen based on your interests in For You. Find channel and topic recommendations in Explore. News gets more personalized the more you read
◦ Easily share articles with friends or save them to read later — even when you’re offline
• Mail improvements
◦ Search improvements help you quickly find what you're looking for by filtering results based on sender, recipient, subject or a combination of options
◦ Support for Markup lets you annotate an image or PDF attachment with text, shapes and even your signature, then send it back — without leaving Mail
◦ Easily save the attachments you receive or add files from iCloud Drive or other document providers while composing a new message
• Apple Pay and Wallet improvements
◦ Support for Discover cards
◦ Support for rewards cards and store credit and debit cards
◦ To check out even faster, you can prepare an upcoming payment by double-clicking the Home button from the Lock Screen and keeping your finger on Touch ID
• New iCloud Drive app
◦ Easily search for a file or browse in the new iCloud Drive app by date, name, or tags you added on your Mac
◦ Open files in any compatible app or share with those you choose
◦ Organize folders and files
◦ Get the iCloud Drive app in Settings > iCloud > iCloud Drive and select Show on Home Screen
• CarPlay improvements
◦ Plays back audio messages, letting you hear from people in their own voices
◦ Full support for car knob controls, so you can tilt and spin to scroll through lists or pan around in Maps
◦ Support for CarPlay apps from auto manufacturers

Foundation

• Longer battery life
◦ Up to one hour of additional time before you need to charge your battery
◦ Facedown detection for turning display off when not in use
◦ Low power mode optimizes device performance to extend battery by up to an additional three hours
• Software updates require less space to download and offer an option to install later
• iOS apps and user interface now use Metal to deliver faster scrolling, smoother animation, and better overall performance
• Improved security with two-factor authentication support and a default 6 digit passcode support for Touch ID devices

Other improvements

• New San Francisco system font
• Leave a message option if recipient isn't available for a FaceTime call
• Share voicemails from the Phone app using the share sheet
• Flight and package tracking for data detectors
• Health app adds support for reproductive health, UV exposure, water intake and sedentary state data types
• HomeKit adds support for motorized windows and shades, motion sensors and home security system accessories
• Podcasts has an all-new design, makes it easy to find the latest episodes of your favorite shows and notifies you when new episodes become available for you
• Support for Wi-Fi calling on iPad, iPod touch and Mac, without iPhone in proximity on participating carriers
• Wi-Fi Assist to automatically use cellular data when Wi-Fi connectivity is poor
• Transfer content from an Android device with the Move to iOS app, visit http://www.apple.com/move-to-ios for more details

Expanded language support

• New PingFang Chinese system font
• Improved predictions, learning and autocorrection for Chinese in QuickType
• Redesigned punctuation input on 10-key Chinese keyboard
• Redesigned User Interface for right-to-left languages
• Added Siri support for Austria, Belgium (French and Dutch), and Norway
• Added Spotlight search support for Mexico
• New keyboards for French (Belgium), German (Austria), Gujarati, Hindi (Transliteration), Hinglish, Punjabi, Spanish (Mexico), and Telugu
• Predictive input for French (Belgium), German (Austria), Korean, Russian, Spanish (Mexico), and Turkish
• Dictation support for Dutch (Belgium), English (Ireland, Philippines, South Africa), French (Belgium), German (Austria), and Spanish (Chile, Colombia)
• Spell check for Finnish and Korean
• Definition dictionary for Hindi, Norwegian and Swedish
• Bilingual dictionary for French-English and German-English
• New Japanese autocorrection and improved predictions and learning in QuickType
• Option to switch between number systems for Arabic and Hindi

Enterprise & Education

• Assign apps directly to iOS devices without needing to have an iTunes Store account configured
• Improved calendar reliability for customers using Microsoft Exchange ActiveSync v16
• Expanded Per App VPN support for the built-in IPSec and IKEv2 VPN clients
• New networking controls for managed apps to help limit international data roaming costs
• New restrictions to prevent changes to passcodes, device names and wallpapers, or to disable AirDrop on managed devices
• Third party app extension support for VPN, advanced content filtering, and captive Wi-Fi networks

Accessibility

• Touch Accommodations provides additional touch control for those with physical motor limitations
• Switch Control Recipes to customize features or create your own
• Support for Siri Voices for VoiceOver users
• Additional customization of AssistiveTouch
• Hardware keyboard support for Key Repeat, Slow Keys and Sticky Keys
• Improved MFi hearing aid audio routing to choose where audio is played

Some features may not be available for all countries or all areas, for more information visit: http://www.apple.com/ios/feature-availability and http://www.apple.com/ios/whats-new

For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222
 
There are
People who have been running the beta for months. I'm not saying this is a legitimate lawsuit, but there are likely tens of thousands of people who have seen multiple bills. I never understand where the value for the suit comes from though. $5 million in overages? Prooooooobably not even close lol.


...

Some people really should Google how Class Action Lawsuits work in the US Court system.
$5 Million based on the potential number of affected users is actually quite low.
 
Whilst in theory this is the way to go, in practice it doesn’t work like that. Apple are one company where they purport to make things easy for granny. I might read release notes but she doesn’t, geddit?
Have you read the entire EULA before using your device? I bet not. In fact any device or software. Don’t be so condescending.

Even if he read it, did he understand it?
Not very likely (you saw that in the Apple vs. Samsung legal fights. Apple lawyers had issues interpreting the EULA).
 
There is no way that the release notes for iOS 9.1 were 47 pages long, unless they were printed using size 100 font. You are confusing "release notes" with the iOS "EULA".

Also, Wi-Fi assist came out with iOS 9.0, not 9.1. So, discussing iOS 9.1 in any form is irrelevant to this thread.

For ref, iOS 9.0 Release Notes (size 50 font will probably stretch it to 47 pages or so, duplexed):

...

Thanks for posting these :D but when I upgraded, I saw a two line summary and the RN were not in evidence. When I selected the "email to me" option on what I was agreeing to what I received was 47 pages long. EULA.

Just when/where do these show up?
 
I understand but everyone DOES have access to the user manual that explains the settings and what they do. If no one chooses to read it that's certainly fine and their prerogative but not the mfg fault if such choice is made. They supplied the info its up to the end user to decide if they want to use it or not. Point is there are tons of settings in iOS that cause the phone to use data. Its the end users responsibility to decide which of them they want to allow or not, this is no different. And the idea that "we didn't know" doesn't hold up. As they say RTFM.

Now IF the feature does not work as stated then its a different story. If it randomly switches to cellular because of a flaw then yeah definitely Apples fault and they should be held accountable.

As stated earlier - I simply believe that Apple would have been better off defaulting this to "off" and/or at least moving up the setting to the top of the list. Adding it as part of the setup process would have also made it more apparent.
 
Ok so what happens in two iOS versions time where most people are used to the option (like LTE) but some still don't realise or are new to iOS and it is no longer in the release notes and still on by default.

How long should it be highlighted for. It was in the release notes. Just because the culture is that you don't bother reading them doesn't mean the info isn't there. Should we still be told in iOS 11 about this feature.

I read the release notes decided it wasn't for me for various reasons and so turned it off. I didn't wait until it was all over forums to know about the feature.

and it comes back to the same old discussion; Opt-in vs. Opt-out
Apple is not a consumer conscious company.
 
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I know exactly what extort means. And in this case, it's accurate.

The lawyers are simply trying to cow Apple into settling, or risk a larger damage award.

Legal Definition: To compel or coerce, as in a confession or information, by any means serving to overcome the other's power of resistance, thus making the confession or admission involuntary. To gain by wrongful methods; to obtain in an unlawful manner, as in to compel payments by means of threats of injury to person, property, or reputation. To exact something wrongfully by threatening or putting in fear. The natural meaning of the word extort is to obtain money or other valuable things by compulsion, by actual force, or by the force of motives applied to the will, and often more overpowering and irresistible than physical force. :cool:
 
Legal Definition: To compel or coerce, as in a confession or information, by any means serving to overcome the other's power of resistance, thus making the confession or admission involuntary. To gain by wrongful methods; to obtain in an unlawful manner, as in to compel payments by means of threats of injury to person, property, or reputation. To exact something wrongfully by threatening or putting in fear. The natural meaning of the word extort is to obtain money or other valuable things by compulsion, by actual force, or by the force of motives applied to the will, and often more overpowering and irresistible than physical force. :cool:

Yup, that pretty much describes what is happening.

If you think it has anything to do with fixing a problem or compensating people that spent a few extra bucks on overage charges, I have a bridge in Brooklyn that you'll love to call your own.
 
I still find it laughable that you persist defending Apple. It should be an optional on off thing when you set up your iPhone then. Like Siri and Location settings are, with a warning of what it does.

Did the update notes say "Warning, this feature may cost you extra, as it may use your mobile data when you expect it not to"?

We're talking average users here.

and why bury it at the bottom of the page?
I can think of only one reason: most people won't look or even know it's there unless they are adversely impacted AND Apple wants it "On" by default.
 
It isn't laughable in the slightest.

...

Wifi assist has always been there in some form of fashion. You go 'out' of range and it switches to cellular data. Now you can actually control whether you are properly out of range.

No it hasn't. I was either on wifi (no matter how low the strength) or on LTE/4G.
Want to give me a wifi assist tool? Let me turn it on and set the value at which I want LTE/4G help.
Don't just put one in, hide the function with a default Opt-in value, not tell me about it, and not allow me to set at what level I want it to kick in.
Face it, the way it was done was deceptive and this it hurts most are the grandmas or those on fixed incomes.
 
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I agree with you about this.

But, the remedy is not a class-action lawsuit that does nothing but line the pockets of lawyers. It should have been taken up with Apple.

Ideally, it should have been caught during beta-testing. I didn't participate, but I've been a beta-tester for other products and have reported things with unintended consequences that were subsequently fixed.

Ironically, Apple is probably LESS inclined to change the default setting now, because it would be characterized as an admission of fault.

NOBODY wins something like this when the lawyers get involved -- except the lawyers. That's why I shake my head and sigh when I see people claim it's the solution.

Like it or not, Class Action lawsuits have become one of the few means consumers have to drive changes in corporate behavior. I would love to see a better tool.
 
Like it or not, Class Action lawsuits have become one of the few means consumers have to drive changes in corporate behavior. I would love to see a better tool.
Unfortunately what that can also drive is just less user options and less improvements. Apple and other companies will just do things and not even give any options to the users. Apple could have easily put in wifi assist features in iOS without any controls and no mention of the improvements as they have done before when they improved signal detection and handoffs between signals and no one would be wiser. Or they just wouldn't bother putting in improvements like that and just let people sit with poor wifi connections without anything working and people getting upset that their devices aren't working.
 
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So Apple (and every other manufacturer) were "stupid" to enable LTE out of the box? Then we should have the devices on 2G speeds still. This is a slippery slope you people are playing. By that, everything should be at the minimum out of the box rather than fully featured. At some point, ignorance is no excuse.

Get real.
When an iPhone with LTE was announced it became the darling/demon of the media and was trumpeted everywhere. You could not miss it.
This WiFi Assist? It was treated like a deep dark secret till the CA was announced.

Not a slope at all. Corporate behavior and driving change.
 
So since I'm an Apple fanboy who happens to have a brain and doesn't m defend Apple about everything...

These people have a fair point. It's a feature that turns wifi off and eats data, and it's turned on automatically with no warning when you update to iOS 9. I could see it being a problem for people who have weak wifi connection.

You do realize it only turns off wifi when the signal is weak or there is no data flowing through the wifi signal...right?

This isn't a valid lawsuit, it's a get rich quick lawsuit.

What do you do when the signal is weak and the data is slow? You turn off wifi and switch to LTE. Anyone that says otherwise is a freaking liar.

I hope apple wins because I am sick and tired of people suing successful companies just to get a piece of their hard earned money.
 
Unfortunately what that can also drive is just less user options and less improvements. Apple and other companies will just do things and not even give any options to the users. Apple could have easily put in wifi assist features in iOS without any controls and no mention of the improvements as they have done before when they improved signal detection and handoffs between signals and no one would be wiser. Or they just wouldn't bother putting in improvements like that and just let people sit with poor wifi connections without anything working and people getting upset that their devices aren't working.

They could have and I bet we would end up in the same place just a bit further down the road.

Still, what other tool is available? No, less user options and would eventually result in sale loss or CA to drive corporate behavior change.
 
and how many pages of these "Notes" appear in the middle of the update?
Not sure on 9.0.0 but there were 47 pages for 9.1. I imagine 9.0.0 was bigger IF you can make sense of the verbiage.
You don't even know what you're talking about. The License Agreement is NOT the release notes. When you update, there's a button that says "Learn More". Those are the release notes. I'll post a link to the release notes that were included with each iOS 9 release.

https://support.apple.com/kb/DL1842?viewlocale=en_US&locale=en_US

9.0 is the longest, but that is NOT a lot of reading.
 
Were these people connected to WiFi that wasn't working for them all that time? Because that's basically the situation where it would get dropped and switched to mobile data. Which would clearly be indicated by the disappearance of the WiFi connection icon and appearance of a cellular connection icon, just as has always been the case when the WiFi connection would drop for whatever reason.

Yes, and No.
When I walk into my house I expect WiFi and if I don't then the trouble shooting starts.
I walk into Starbucks and have been using WiFi I depend on that WiFi.
I walk into ..... same scenario.

If you want to change or modify user habits you don't cloak the change or hide settings where most will never find them; you announce it so people know. Change Management 101.
 
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How did those people deal with dropped WiFi connections when connectivity would get bad somewhere prior to iOS 9? The functionality was there for many iOS versions, and has been getting fine tuned in each one basically, this is just another fine tuning (to provide a better experince--to avoid people sitting with a phone that isn't getting any data and wondering why things aren't working for them) that works the same way it all worked before with the only real difffence being that a user facing option is now provided vs one not being there before when they have made improvements to their WiFi detection in the past.

Sorry, but are you really thinking this through?
My mom, age 80+ knows when she leaves the house to minimize her data use. Her DSL wifi (all that is available in her area) is not the greatest. So now she is "supposed to know" that in some rooms, the side patio or other areas at her house she will go from slow to LTE? No! She uses and doesn't constantly scrutinize the status bar.

Be realistic.
 
So then we'd have a bunch of people complaining that things don't just "work" when they have to go and enable it all to get it working.

No, you would have the proper corporate consumer mindset that walks folks through and allows them to Opt-In instead of depending on them to Opt-Out (typical subscription tactic).
 
I never said anything about the license. The release notes are supposed to be (in theory) the exciting part about a major update but since the public couldn't give a rat's a** about them, fine. Maybe Apple shouldn't publish any release notes.

The release notes are their way of protecting themselves (in addition to the license), so they cannot be blamed in this situation. It's still public ignorance.

Your average iDevice user likely has no clue about Release Notes nor where to find them. They rely on opinion, advertisements, articles and word of mouth.
 
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