No one yet have received the device and it have not even been a week. How on earth you come up with such conclusion?
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Apple Hit With Class Action Lawsuit Over iPhone Upgrade Program Woes
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No one yet have received the device and it have not even been a week. How on earth you come up with such conclusion?
By "payday loan money lenders" do you mean the 13th largest bank in the US? http://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/documents/at-a-glance-july-2016.pdf
I'm assuming you have no cable service, mobile phone service, any credit cards, bank accounts, utility services etc..? All of them will 'share' your data and they will all provide an annual privacy statement so that you know they're doing it!
Who they are or are not does not invalidate their arguments.
Because until certain confirmations recently, it didn't look like those without an order for a 7 Plus in black right now were gonna get a phone before November.
Imagine being the receptionist or paralegal in that law office and the conversations around the water cooler
where is the complaint that says the phone we want must always be in stock? That is not the issue. Apple advertised the plan as an easy way to get an iPhone every year, when it turns out it's much more difficult than the other ways. We were not offered the same stock. Models were unavailable to upgraders but still available to non upgraders. We can't even place an order and wait for it to be in stock.
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Fixed... if there are no phones at your local Apple Store, there's no upgrade. There are phones available to other people but they are not available to you.
Boston law firm Block & Leviton today announced it has filed a class action lawsuit against Apple on behalf of iPhone Upgrade customers who are dissatisfied with how Apple handled iPhone 7 and iPhone 7 Plus pre-orders last Friday.
When customers who participate in the iPhone Upgrade Program went to pre-order an iPhone 7 or 7 Plus, they were forced to reserve a device from a local Apple retail store rather than being able to make a traditional online purchase. Many retail stores did not have sufficient stock to meet demand, leaving some customers unable to select the model, color, or storage capacity they desired.
Many iPhone Upgrade Program members were unhappy with the ordering process and an inability to reserve a desired iPhone for launch day. Apple has responded to customer frustration and has been collecting customer information to attempt to get customers their iPhones as soon as possible. Apple's efforts have not, however, prevented today's lawsuit, which claims iPhone Upgrade Program users will face future upgrade delays due to the situation.The lawsuit asks Apple to reimburse iPhone Upgrade members who are forced to make extra payments while waiting for a new iPhone, make upgrade members eligible for a 2017 iPhone in September regardless of upgrade delays, and seeks to require Apple to make all of its iPhone inventory available to upgrade members.
Apple's iPhone Upgrade Program, arguably designed for the company's staunchest fans, allows customers to upgrade to a new iPhone each year. Customers can upgrade after as little as six months, so long as they have made 12 iPhone payments and trade in the iPhone in question when upgrading.
Article Link: Apple Hit With Class Action Lawsuit Over iPhone Upgrade Program Woes
"Their arguments" have nothing to do with my original post. That being that they are not the "most loyal". I'm not questioning the validity of their arguments. Just not agreeing that they are the most loyal.
This is just stupid. Why must lawyers continue to do shady nonsense. Every time I tell people I'm in law school they think I'm 'scum' and going to do this type of nonsense.
Don't worry. You'll be a different kind of lawyer, Jimmy.
That page didn't exist last year when the program started. There are a few things in the actual contract that lead you to believe you'd be able to upgrade online. Reference to returning your old phone within 14 days and In particular the last line which references upgrading through Apple.com.
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Here's a common sense bomb for you: Apple is pretty much guaranteed revenue from this group compared to any other group. That's all I'm saying. I'm sorry if I hurt your feelings. I'm sure you're a great customer. I'm just talking about cash money. As a group, people who are willing to subscribe to your products and pay you monthly, indefinitely, are the customers you should worry most about keeping happy because that's a continuous revenue stream. This has nothing to do with feelings, and everything to do with common sense in business best practices.
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lol, most of these people are self-righteous and refuse to understand the nuances of the situation. They are definitely not worth replying to. We have had 4-5 threads on this situation and it's like re-living the same day over and over.
That's probably because you know nothing about the law. You can't promise in your marketing to allow people to upgrade every 12 months and then restrict stock to them which assures that they cannot upgrade every 12 months.
If there were no financial harm to the IUP people, perhaps you can say it's just some whiney fanboys but when they force you to make the 13th payment then it no longer is just an annoyance. It has financial impact.
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It is a valid complaint and it does merit a lawsuit ONLY because Apple has chosen to deal with it in a way that has not resolved the problem for most people. Like you said, if they stood up, took ownership, and promised that anybody who tried to purchase on Sept 9 would at least not have to pay an extra payment, then you can say they've done pretty much all they could to correct a problem. But that is not what they're doing and thus the lawsuit to force them to do what is right.
If you signed up betting on getting an upgrade after making exactly 12 payments, that's on you.
There was never any guarantee that Apple would release the next iPhone exactly on a 12 month schedule! What if it was delayed due to manufacturing issues beyond their control? Would you still be upset you had to pay for a 13th. month leasing your existing phone?
There was never any guarantee that Apple would release the next iPhone exactly on a 12 month schedule! What if it was delayed due to manufacturing issues beyond their control? Would you still be upset you had to pay for a 13th. month leasing your existing phone?