You should call them and explain that. Odds are they'll ship it back to your home. I live 15 minutes from an apple store but the wait for an appointment was so long I called and they took care of everything by mail - sent me a box with a prepaid label, and then overnighted it back to me as good as new.
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Apple Initiates Repair Program for 2011-2013 MacBook Pros With Video Issues
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You should call them and explain that. Odds are they'll ship it back to your home. I live 15 minutes from an apple store but the wait for an appointment was so long I called and they took care of everything by mail - sent me a box with a prepaid label, and then overnighted it back to me as good as new.
Good idea, I'll give it a shot.
Assuming they fix it is there a way to turn off the discrete graphics all together? I don't need it and would rather just run on the internal graphics to abound this problem from recurring.
Do you need to make an appointment with the Genius Bar if returning via an Apple Store? The Apple recall page doesn't make this clear.
My local Apple Store in Berlin doesn't have any appointments available until next Friday, so would rather not hang about until then!
My local Apple Store in Berlin doesn't have any appointments available until next Friday, so would rather not hang about until then!
I got mine back in two days. They did the "depot repair." Replaced the battery also, and the black plastic bezel between the unibody and the monitor. I asked several people several times and they insisted that it is a new, not remanufactured, logic board.
If you take your MBP for repairs make sure you get the new logic board, not the old one as that will eventually develop the same same fault.
To ecco I have said on another thread. Under the new program they're replacing the faulty MBP's with a new motherboard which resolves all the issues. How you can tell whether or not you have the new logic board is that the new logic board supports 1600 MHz RAM where as the old one had support for 1333 MHz. To check, go to the apple in the left corner. Click ABout this Mac. And go to the Ram tab. If it says 1600, it will be running at that speed.
To ecco I have said on another thread. Under the new program they're replacing the faulty MBP's with a new motherboard which resolves all the issues. How you can tell whether or not you have the new logic board is that the new logic board supports 1600 MHz RAM where as the old one had support for 1333 MHz. To check, go to the apple in the left corner. Click ABout this Mac. And go to the Ram tab. If it says 1600, it will be running at that speed.
You are dreaming ...
The 2011 MBPs always supported 1600 MHz RAM (there's lengthy discussions about this I am too lazy to dig out). At least quite some people reported that. Can't remember if it was true only for 15" and 17" models.
Also, my latest logic board replacement on a late-2011 15" MBP (done before the repair program, still on AC) from this year did not change anything. But it looks rather stable now, running GPUTest all the time (in this way, to fluctuate temps, see here).
Not dreaming just curious...
Did a google search and OWC confirm that the 2011 MBP is compatible with 1600 MHz RAM.
FYI The memory controller moved onto the CPU with the i-series. RAM compatibility is mainly down to Intel.
If they fix it you should just run it the way it was designed. I've had several MBPs with integrated and discrete chips and this is the first time I've ever had issue with it. You also need it to be able to switch if you ever use a 2nd monitor. If you still want to force the integrated chip you have to use a 3rd party app like gfxCardStatus.
But the way it was designed is the problem. I don't need the graphics power of the discrete unit, the internal is plenty to surf the web. So if I can force it to stay off I hope to get longer life out of it. Or I may just sell it since I bought a 13" retina to replace it with. It may not get enough use to even justify keeping it.
Those employees are incredulous and steeped in the Kool Aid. If I couldn't ever get them to admit that the original design was flawed. I didn't bother asking when I was there.
That isn't even remotely feasible, especially as they have 17" models as well. There was no 2012 17". Other changes would make it impractical for the 15" models. These are just more refurbished boards, but you don't have to deal with the cost of service.
I doubt it. I opted for depot repair earlier this year, and the refurbished board has encountered a lot of artifact problems. They're unusual ones though, which makes me wonder if I have a ram problem.
Yeah. It's good that the repair program goes into next year. Skylake should represent a decent improvement in integrated graphics relative to changes in software demands, at which point I will upgrade.
I get the laptop back today. The flat rate repair facility replace the logic board and the battery for no cost. The laptop seems to be running much cooler than before. We will see how long the replaced logic board will last.
a) People who bought this pile were **** out of luck on day 366.
b) You can buy Applecare, it doesn't matter. Buy this July 2011, and August 2014 it dies, YOU'RE STILL SCREWED!
Which is the situation MANY were in who had this problem.I can't believe people defend this nonsense. You are free to enjoy Apple products, Apple software, Apple design, but defending this is absurd. They gave you the middle finger for a long time. You paid a premium for a premium product that was designed in a manner where it is guaranteed to fail. Accept, and move on.
It is just silly to blindly accept or reject everything one brand does because you like or dislike them.
It has to with overheating the graphics card because of poor thermal paste on the chip. This video in how to fix it yourself.
OK then, so why doesn't the Intel CPU/GPU fail? That's pasted in exactly the same way.
It's a fault with the AMD GPU, or Apple implementation of it. Over application of thermal paste isn't generally a good thing but you can't name it out as the primary cause based on a YouTube video that some bloke made.
My 2011 never overheated - it ran within the design limits. Still failed.
OK then, so why doesn't the Intel CPU/GPU fail? That's pasted in exactly the same way.
It's a fault with the AMD GPU, or Apple implementation of it. Over application of thermal paste isn't generally a good thing but you can't name it out as the primary cause based on a YouTube video that some bloke made.
My 2011 never overheated - it ran within the design limits. Still failed.
I agree that too many people have blamed the lack of lead or poor thermal paste for the GPU failures. A poor paste design doesn't explain the NVIDIA 8600, 2011 AMD, and 650M failures as implementation was different on each. I've lived through failures of the first two (new computer after 3rd repairs on the first, repaired and sold the second). Fingers crossed on the 350M and 750M I'm currently running.
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+1 they will replace your aftermarket RAM (to stock configuration) if it fails their test but aftermarket SSD and RAM do not preclude repairs. Pretty sure optibay does void the warranty though.
